Mantra Parramatta

4.5 star property

Photo gallery for Mantra Parramatta

Outdoor pool
Balcony
Bar (on property)
Property amenity
TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Cnr Parkes St And Valentine Av, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪5 min walk‬
  • Rosehill Gardens Racecourse
    ‪4 min drive‬
  • Westmead Hospital
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪36 min drive‬

Room options

Studio (Weekly Housekeeping)

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 Bedroom Executive Spa Apartment (Weekly Housekeeping)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Spa Studio (Weekly Housekeeping)

  • 39.7 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

Comfort Suite (Weekly Housekeeping)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Room

  • 28 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

One Bedroom Apartment - Weekly Housekeeping

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

1 Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

1 Bedroom Executive Spa Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Spa Studio

  • 39 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Sydney

With a stay at Mantra Parramatta, you'll be centrally located in Sydney, within a 10-minute drive of Qudos Bank Arena and Accor Stadium. .This luxury aparthotel is 12.4 mi (20 km) from University of Sydney and 15.3 mi (24.7 km) from Circular Quay.

What's nearby

  • Westfield Parramatta Shopping Centre - 5 min walk - 0.5 km
  • CommBank Stadium - 3 min drive - 2.1 km
  • Rosehill Gardens Racecourse - 4 min drive - 2.7 km
  • Westmead Hospital - 6 min drive - 3.5 km
  • Qudos Bank Arena - 8 min drive - 8.3 km

Getting around

  • Parramatta Station - 5 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 36 min drive

Restaurants

  • ‪Commercial Hotel - ‬3 min walk
  • ‪PJ Gallagher's Irish Pub - ‬3 min walk
  • ‪Chatkazz - ‬6 min walk
  • ‪Circa Espresso - ‬3 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬4 min walk

About this property

Mantra Parramatta

Luxury aparthotel with a fitness center and a sauna
Mantra Parramatta offers 231 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Sydney? This aparthotel has 2336 square feet (217 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 26 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • 2,336 square feet of conference space
  • Business centre
  • Desk
  • Desk chair
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Grab bar near toilet (81 centimetre high)
  • Lift (81 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Raised toilet seat (81 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 16 floors
  • 2 buildings
  • 231 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 2150

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mantra Apartment Parramatta
Mantra Parramatta
Parramatta Mantra
Mantra Hotel Parramatta
Mantra Parramatta Hotel Parramatta
Mantra Parramatta Apartment
Mantra Parramatta Aparthotel
Mantra Parramatta Parramatta
Mantra Parramatta Aparthotel Parramatta

Mantra Parramatta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 959 out of 2346 reviews
Rating 8 - Good. 887 out of 2346 reviews
Rating 6 - Okay. 292 out of 2346 reviews
Rating 4 - Poor. 129 out of 2346 reviews
Rating 2 - Terrible. 79 out of 2346 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Fiona, Duffy

Travelled with group
Liked: Cleanliness, amenities
Great location, close to public transport and many food options. Starting to date, but still reasonably cost effective
Stayed 1 night in Dec 2024

6/10 Okay

Vairamuttu

Travelled with partner
Acces and Breakfast is good. Old style hotel. Bed was very old and bit uncomfortable
Stayed 6 nights in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Neil

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sushmita

Travelled with partner
Liked: Cleanliness, amenities
Loved the place😊
Stayed 4 nights in Nov 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
I was left waiting was sold a Mercedes and got a lada. Very poor.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fabulous staff
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Mantra and had an excellent experience. The rooms were clean and well-maintained, with comfortable beds and all the necessary amenities. The staff was incredibly friendly and helpful, making check-in and check-out a breeze. Despite being a budget option, the motel did not compromise on quality or service. The location was convenient, close to local attractions and dining options. Overall, I had a pleasant stay and would highly recommend this motel to anyone looking for affordable yet comfortable accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Kam, Auckland

Business traveller
Disliked: Cleanliness, property conditions & facilities
unfortunately, my experience was disappointing overall. The cleanliness of the property was far below standard. The carpets were visibly dirty, the corridors had an unpleasant smell, and the blinds in the bedroom were dusty and unkempt. The towels and bedding were of poor quality, which added to the discomfort. The bed was incredibly uncomfortable, making it hard to get a good night’s sleep. Additionally, the entire property felt outdated and in need of a refresh. The location is convenient, being very close to the train station, and there’s decent shopping nearby, but these positives were not enough to make up for the poor condition of the hotel. Check-in was quick and easy, and the staff were friendly and welcoming, which was a highlight. However, the checkout time of 10:00 AM felt unnecessarily early. A later time, such as 11:00 AM, would have been much more convenient. Overall, while the staff were pleasant and the location was practical, the lack of cleanliness and outdated facilities made for an uncomfortable stay. I would not recommend staying here unless improvements are made.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice stay, only issue was maid came into room at 9:00am to start cleaning. With check out 10:00am, I was still sleeping.
Stayed 1 night in Nov 2024

8/10 Good

Cienna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Nov 2024

4/10 Poor

Amna

Travelled with group
Liked: Cleanliness
Air conditioning was not working at all.Informed at the reception very next morning but they didn’t took any notice.No room service for cleaning.
Stayed 2 nights in Nov 2024

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The service was excellent, rooms need an update, looking tired.
Stayed 1 night in Nov 2024

4/10 Poor

JOAN WANAY

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mukesh

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Travelled with family
Loud, noisy apartment
The 1 bedroom apartment we stayed inhad a very loud fan/motor noise humming all night, continuously. Very hard to sleep with the noise. The light in the bathroom was dismal, very dark. A number of the light fittings did not work. Very average place.
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness, room comfort
Good Place To Stay.
It was a good stay handy to Parramatta mall and Trains and buses.
Stayed 12 nights in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Maintenace lodge No one shows up or fixes
Double charged for carparking. Charged day in and then charged again on day left. When I called up and complained, they identified and confirmed that incorrectly charged but said 2 weeks to get refund. That is unacceptable. They instant charge at check-in, can instant reverse or at minimum next day deposit, no excuses. I stayed there a week, had to lodge many days in a row issues, did not get fixed. There lots of things broken TV unwatchable (TV pixel tube had gone - the screen was a mush of nothing), no plug for kitchen sink to wash dishes and there is no dishwasher, no scrubber sponge for dishes (ask for one, housekeeper never delivered), light bulbs out in bathroom it was dark. Call reception let know issues, no one picks up. Multiple days asking, no one arrives or sorts out, so stopped asking.
Stayed 4 nights in Sep 2024

8/10 Good

Lee-anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Thank you for a wonderful stay staff were friendly and helpful
Stayed 4 nights in Oct 2024

4/10 Poor

Muhammad

Travelled with family and small children
Disliked: Amenities
The pool area was terrible. Water was cold. They said jacuzzi will get warm once you switched on. I did twice and yet it remained cold... Secondly during booking it was not mentioned for the deposit to be paid. They take heavy 200 deposit and then while check out they said end of the day it will be released. Bad service
Stayed 1 night in Sep 2024