Stayed in apartment 315. This is privately owned, so reception advised us to contact the owner on arrival. We later discovered that ( once we had access to WiFi) access details had been emailed to us by the owner. Great apartments arranged around a central pool area that has been recently renovated. Apartments are just minutes from the high street shops and restaurants, four mile beach, and the only safe swim area on it, are just across the street. Minus points; the floor of the apartment had not been cleaned, and was very dirty, ditto the dishwasher and as a result the glasses, plates and cutlery. I ran a cleaner through the washing machine, used decent dishwasher tablets and all was good after that. I swept the floor, but we still had dirty feet whenever we walked through the flat. On checkout, reception would not store our luggage for us, so we had to take everything with us to the pool area. Other guests who had booked through reception had their luggage stored. Good points; great location, spacious, well appointed apartment, with stylish bathrooms and very comfortable beds, enormous balcony that overlooks the pool and the sea. Very easy reach for Port Douglas itself. I spoke to the cleaning staff who serviced the apartment mid way through our stay regarding the floor and the dishwasher, they were friendly and said that they would pass on my comments.