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Hilton Garden Inn Toronto/Ajax

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Toronto/Ajax

Terrace/patio
Bar (on property)
Exterior
Lobby
Banquet hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
500 Beck Crescent, Ajax, ON, L1Z1C9
  • Ajax Convention Centre
    1 min walk
  • Veterans' Point Gardens
    7 min drive
  • Pickering Casino Resort
    7 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    51 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua View

Aqua View

Aqua View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Pickering Casino Resort Hotel

Pool
Hot tub
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1709)
The price is NZ$243
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Pickering Casino Resort Hotel

About the area

Ajax

With a stay at Hilton Garden Inn Toronto/Ajax, you'll be centrally located in Ajax, within a 15-minute drive of Lake Ontario and Toronto Zoo. .This eco-certified hotel is 0.1 mi (0.1 km) from Ajax Convention Centre and 3.6 mi (5.8 km) from Veterans' Point Gardens.

What's nearby

  • Ajax Convention Centre - 1 min walk - 0.1 km
  • Pickering Casino Resort - 7 min drive - 6.7 km
  • Rotary Park - 9 min drive - 7.6 km
  • Oshawa Centre - 12 min drive - 14.6 km
  • Toronto Zoo - 15 min drive - 18.6 km

Getting around

  • Ajax Station - 4 min drive
  • Pickering Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 46 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Firehouse Subs - ‬15 min walk
  • ‪Pita Delite - ‬4 min drive
  • ‪The Keg Steakhouse + Bar - Ajax - ‬15 min walk
  • ‪Halibut House - ‬14 min walk

About this property

Hilton Garden Inn Toronto/Ajax

Eco-certified hotel with a fitness center and a 24-hour business center
Hilton Garden Inn Toronto/Ajax offers 134 accommodations with MP3 docking stations and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ajax hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Grab dinner at Great North American Gril, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Ajax? This hotel has 1998 square feet (180 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Great North American Gril - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CAD 9.95-16.95 for adults and CAD 9.95-16.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Great North American Gril

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1998 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 170.00 per accommodation, per stay, plus a deposit of CAD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 16.95 for adults, and CAD 9.95 to 16.95 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 170.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hilton Garden Inn Toronto/Ajax Hotel
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Hilton Garden Inn Toronto/Ajax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1016 reviews" "
Rating 8 - Good. 244 out of 1016 reviews" "
Rating 6 - Okay. 72 out of 1016 reviews" "
Rating 4 - Poor. 43 out of 1016 reviews" "
Rating 2 - Terrible. 32 out of 1016 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was outstanding. The fruit in the fruit cups was sweet and ripe. I was glad to eat the Quinoa Power bowl. Coffee in the rooms was good. There was only one elevator working during our stay, which meant longer waits. As well our room was beside the third floor elevator landing, and loud music was playing in the area. I phoned the desk at 845 pm and asked for the music to be turned down, I was told it would be automatically at 9 pm. At 915 it was still blaring, I called again and this time it was shut off. Also we could hear traffic through the night, no fault of the hotel, but soundproofing is not a highlight of this property. Otherwise very clean and the beds were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional!
Stayed 1 night in Aug 2024

6/10 Okay

Owen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy. very loud in the morning
Stayed 1 night in Aug 2024

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, restaurant - meh
Nice clean hotel and it was quiet, even though our room was very close to elevator and looked out over Hwy 401 which is always busy. Nice warm pool - although a bit small - was great with ample towels. Only complaint was only one elevator working - in seeing some past reviews before booking, that seemed to be a problem for quite some time and still not rectified. Note, not basing review on restaurant but although some entrees were decent, was not great for kids and ended up being ridiculously expensive - $9 for a bowl of ice cream for my 8-year old grand-daughter. tiny bowl of plain pasta charged at $22?
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Himanshu

Stayed 1 night in May 2024

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

8/10 Good

Katelyn

Stayed 1 night in Aug 2024

8/10 Good

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and courteous. Facility was comfortable and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ken

Very friendly staff. One elevator was not working, so with the hotel being busy it was a bit of a nuisance.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Irene Felismino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel had 2 elevators but only 1 was in service the whole 3 nights we were there. The hotel has 6 floors and guests were complaining that it takes too long to get in and out of the building because of only 1 elevator working.
Stayed 3 nights in Aug 2024

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
What we booked on expedia was not the room we got. In addition, we hung the "service not required" on the door but cleaning staff ignored and entered the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Aldrich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ok experience. Came in exactly at 3pm (Check-in time). We were told the room was not ready and had to wait 30 mins before we can get to our rooms. Booked for 4 but only 3 barth towels. I made a mistake thinking that breakfast was included but it was in fact available for order. Still a great place. The room we had was spacious. Only having one elevator out of two is working. So it was pretty inconvenient for everyone. I'd still recommend.
Stayed 1 night in Aug 2024

8/10 Good

Long Huu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimum
The installation need improvement
Stayed 1 night in Aug 2024

10/10 Excellent

Albin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melody

Stayed 2 nights in Aug 2024

8/10 Good

subir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Very clean, enjoyed the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaienthokwas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back
Stayed 2 nights in Aug 2024