If you read the reviews below, you'll notice a recurring theme: the hotel staff is consistently rude. What’s worse, their responses to criticism are filled with gaslighting and passive-aggressiveness. It’s hard to decide whether the rooms or the people are worse, but be warned—there are live bugs, as others have also pointed out.
We unfortunately didn’t realize there was a difference between Jupiter and Jupiter NEXT. While the rooms in Jupiter NEXT may be better, you’ll still have to deal with the same staff. Upon checking in, we asked about the differences between the rooms. The front desk employee—recited a script, trying to sugarcoat the truth with words like “vintage,” “music-inspired,” and “cozy.” A bit of honesty would’ve been appreciated; the reality is it’s a grimy knockoff of a Motel 6 with murals as a distraction. Our room smelled disgusting, likely due to the damp carpets, and everything was covered in a layer of dirt and grime. Your socks/feet will turn black if you walk around in the room. The doors didn’t even close properly unless you slammed them shut—a great feeling of safety for women traveling alone, right?