Located in Porto Alegre (Higienopolis), Swan Porto Alegre is within a 15-minute walk of CIEE Theater and Shiga Park. .This luxury hotel is 1 mi (1.6 km) from Bourbon Shopping and 1.3 mi (2.2 km) from Moinhos Shopping Center.
What's nearby
Bourbon Shopping - 20 min walk - 1.7 km
Moinhos de Vento Park - 3 min drive - 2.4 km
Moinhos de Vento Hospital - 4 min drive - 2.8 km
Consulate of the United States of America - 4 min drive - 3.0 km
Iguatemi Shopping Porto Alegre - 6 min drive - 3.9 km
Getting around
Fararpos - IPA Station - 4 min drive
Aeromóvel Station - 9 min drive
Salgado Filho Intl. Airport (POA) - 9 min drive
Restaurants
McDonald's - 4 min walk
Fogo - 8 min walk
Adulla Padaria e Confeitaria - 7 min walk
Daiko by Marques - 7 min walk
Restaurante Romana Becker - 6 min walk
About this property
Swan Porto Alegre
Luxury Porto Alegre hotel in Higienopolis with free breakfast
Swan Porto Alegre offers 97 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Porto Alegre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 97 air-conditioned rooms featuring microwaves and minibars. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Swan Porto Alegre has a restaurant on site.
24-hour room service is available.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Covered self parking on site (BRL 30 per day)
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily
1 restaurant
1 bar
Free daily reception
24-hour room service
Things to do
Fitness centre
Family friendly
Laundry facilities
Microwave
Separate living room
Snack bar/deli
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Business services
24-hour business centre
Computer station
Conference space
Meeting rooms - 4
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch LCD TV
TV channels
Food and drink
Microwave
Minibar
More
Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed with a deposit of BRL 120.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Covered self parking fee: BRL 30 per day
Pet deposit: BRL 120.00 per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Swan Hotel Porto Alegre Towers
Swan Towers Porto Alegre
Swan Tower Porto Alegre Hotel
Swan Tower Porto Alegre Brazil
Swan Tower Porto Alegre
Swan Porto Alegre Hotel
Swan Tower Porto Alegre
Swan Porto Alegre Porto Alegre
Swan Porto Alegre Hotel Porto Alegre
Swan Porto Alegre Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Do not stay there if you are trying to check in with family and a American passport. The staff was not trained for it, me and my daughter try to check in with our passports and they ask for a birth certificate because in tge American passport it does not show who the parents are like the Brazilian documents (passport and ID) even thought we have the last name and she looks just like me. After management was involved (at this point was already a inconvenience) the receptionist checked us in, in a room with a queen bed, after we were already in the room the receptionist offer to move us to a 2 single bed room. I said ok, and it was the worst there were termites everywhere the nightstand and board on the wall look like it was covered in Sand. So after the awful check in experience (due to a lack of training) and the termites infestation I grab my teen daughter call a Uber at 1am and checked out. Do not recommend!!!
I stayed at this hotel a couple times
Neighborhood : It is a great location and good coffee shops al at enjoyable walking distances. Looks like a safe area with a lot people walking on the streets, too. It is a short commute from the airport and other points on the city.
Services: people are attentive and friendly.
Conditions: The room spaces are appropriate. Some need updates and renovation.
They offers a breakfast buffet that includes on the fee. It includes season fruits, juices, a sort of breads, eggs, coffee and tea.
There is not offered transportation from the airport, however Uber will be covering both ways soon.
Internet: it works at the lobby, but is poor at the rooms, when accessible.
It wasn't my first time there but I don't know why the receptionist couldn't find my file with Swan Tower but anyways my stay was very good .. I stayed 1 night only but it was good. Mateus was very helpful in teaching me how to connect to the hotel wifi.
Thank you Mateus!
Hotel espaçoso e confortável, bem localizado. única coisa que deixou a desejar foi o atendimento, faltou prestatividade, mas no geral foi tudo bem
MARCO
Stayed 3 nights in Nov 2023
10/10 Excellent
Carlos Alberto
30 Nov 2023
Carlos Alberto
Stayed 5 nights in Nov 2023
8/10 Good
JOSE LAURINDO
25 Nov 2023
Liked: Cleanliness, staff & service, amenities
Um dos elevadores está estragado há meses
JOSE LAURINDO
Stayed 1 night in Nov 2023
6/10 Okay
Guilherme
Travelled with family
14 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Precisa de reforma.
Hotel ok. Precisa urgente de uma reforma nos quartos. Quartos com tamanho muito bom, porém uso de carpete ainda. Dá pra ver uma estrutura muito boa, porém sucateada. Café da manhã ok. Estacionamento paga diária de 30 reais.
Guilherme
Stayed 1 night in Nov 2023
8/10 Good
Heitor
8 Nov 2023
Liked: Cleanliness, staff & service, room comfort
O hotel é bom e a localização é excelente. Para quem vai tirar o visto americano, é uma ótima escolha! Muito perto do consulado.
O hotel já foi muito bonito pelo visto, mas precisa de uma bela reforma.
As paredes dos corredores estão descascando. O banheiro precisa de uma bela reforma.
É bom, o custo benefício é bom, mas pode melhorar enquanto é tempo.
Elevador estragado! Ninguém avisa! Acesso elevador de serviços em pessimas condições/garagem com vazamento de AGUA/café da manhã decepcionante/atendimento restaurante muito ruim e descordial/sem informação no quarto dos valores do frigobar/estou arrependida de ter visto fotos do hotel e pago um valor que não me proporcionou uma boa experiência! Viajo de dois em dois meses para Porto Alegre e desta vez errei na escolha!
O local é agradável ...acomodações amplas ...mas talvez precise de uma reforma para modernização ...além de pintura....detalhes...caso volte a POA... repetirei a escolha.