Quality Inn & Suites Olde Town

2.5 star property

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Exterior
Efficiency Non-Smoking King Suite-King Size Bed
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Studio Non-Smoking King Suite-King Size Bed

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Children's Museum of Virginia
    ‪13 min walk‬
  • Portsmouth Naval Shipyard Museum
    ‪14 min walk‬
  • Waterside District
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪20 min drive‬

Room options

Studio Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Portsmouth

With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Waterside District and Old Dominion University. .This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 12.1 mi (19.4 km) from Virginia Beach Town Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 14 min walk
  • Chrysler Hall - 6 min drive
  • Norfolk Scope - 6 min drive
  • USS Wisconsin BB-64 - 6 min drive
  • Waterside District - 6 min drive

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪The Bier Garden - ‬8 min walk

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 833 reviews
Rating 8 - Good. 264 out of 833 reviews
Rating 6 - Okay. 135 out of 833 reviews
Rating 4 - Poor. 85 out of 833 reviews
Rating 2 - Terrible. 76 out of 833 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lilliana

Stayed 3 nights in Oct 2024

6/10 Okay

Jeannie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Located in older rundown area. Did not feel safe at times. People arguing and being loud throughout the night.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
A stay for those who like parties & loud music
The room down the hall had a party that included substances that you could potently smell down the hall. Not only was it loud, but smelled awful. The lobby heavily smelled like weed and made my group have a headache and feel ill.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
There was an element of noise for 2 nights straight from 4am until 5:30. Loud talking and screaming. I called the desk and no answer then I went down and didn’t see anyone. That was one of the most unpleasant things that happened.

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, affordable hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
So nice
Stayed 1 night in Nov 2024

8/10 Good

Jeffery

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tiffany

Travelled with family
Disliked: Amenities
I did not stay the night checked in about 4:30 pm and checked out 10:30pm after leaving the casino! Room was not up to par had a bad smell and the tub was not clean and rusted. I decided to drive the hour and 20 min trip home.
Stayed 1 night in Nov 2024

2/10 Terrible

janet

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room smelled like stale smoke, had a broken deadbolt lock, and no phone. Second room had beer bottles next to the bed, sticky substance all over nightstand, oily residue and stains all over the arm chair, and weird substance on the tile floor just inside the door. There was a man with a stack of key-cards who was trying every door. When I told the front desk, they assured me he worked there (he didn’t) and when I clarified that he wasn’t the painter, as they had assumed, the front desk told me the man was mentally ill and did strange things often.
Stayed 1 night in Nov 2024

10/10 Excellent

patria

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cresta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Demitrius

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
There was no ice available on the property and the refrigerator did not have a control knob. We were not made aware of that at check-in. We were told by the housekeeping staff that the Wawa up the street had all the free ice we wanted.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanta, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Disliked: Staff & service
Disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Monique

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
The person behind the counter was completely unhelpfully, I parked in the handicapped parking in front walked in with a cane he put me in the furthest room possible. Room was old, dingy,and musty. Dark out curtens would not shut all the way. Ice machine on 3 floor said " ice machine out of order use one on first floor" the one on the first floor said out of order. I asked the same man behind the desk he replied " ice, I don't know." I have no idea what that means. I was not a good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cresta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024