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Quality Inn & Suites Olde Town

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Exterior
Studio Non-Smoking King Suite-King Size Bed
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Free WiFi
    Free WiFi

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Children's Museum of Virginia
    13 min walk
  • Portsmouth Naval Shipyard Museum
    14 min walk
  • Waterside District
    6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    20 min drive

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Portsmouth

With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Waterside District and Old Dominion University. .This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 8.8 mi (14.1 km) from Greenbrier Mall.

What's nearby

  • Portsmouth Naval Shipyard Museum - 14 min walk - 1.2 km
  • Norfolk Scope - 6 min drive - 5.4 km
  • USS Wisconsin BB-64 - 6 min drive - 5.7 km
  • Waterside District - 6 min drive - 5.7 km
  • Sentara Norfolk General Hospital - 6 min drive - 6.9 km

Getting around

  • Ft Norfolk-Medical Center Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪The Bier Garden - ‬8 min walk

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 259 out of 796 reviews" "
Rating 8 - Good. 256 out of 796 reviews" "
Rating 6 - Okay. 127 out of 796 reviews" "
Rating 4 - Poor. 81 out of 796 reviews" "
Rating 2 - Terrible. 73 out of 796 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Stayed 1 night in Aug 2024

2/10 Terrible

Kisha, East Granby

Stayed 1 night in Jul 2024

2/10 Terrible

LaShanda

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet smelled. The tub was filthy! There was paint peeling off the walls and falling onto the floor. The free breakfast was a joke! Frozen sandwiches, granola bars, and some oatmeal.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Limited vending food option's and no diet sodas
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Olde Town Location
Room was cool and comfortable had fridge and microwave staff was friendly especially Heyde at the Comp Breakfast would stay here again❗️
Stayed 2 nights in Aug 2024

8/10 Good

herbert, manhattan

Liked: Cleanliness, staff & service
It was nice to have Churches chicken, Mcdonalds and Starbucks within easy walking distance
Stayed 4 nights in Aug 2024

4/10 Poor

Shelley

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Positive: Beds comfortable. Fridge clean. Toilet, sink, tub clean. Check-in good. Convenient location/close to I264. A/C worked well. Negative: Carpet stained. Drapes dirty and stained. Chair stained. Desk chair broken. Dirt on walls (liked like something had dripped down the walls). Dirt on bathroom walls. Non-stop mat in tub peeling up. Bad odor in room. Breakfast bad/limited (waffle machine, microwaveable sandwich, oatmeal packets, packaged muffins, yogurt). TV glitchy. Dryer out of service. Pool closed (due to Hurricane/Tropical storm)--didnt open it even after 4 days post storm. Would NOT stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Laurah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in no one at the front desk. Stood there for about 10-15 minutes even called the number and kept getting hung up on. Finally the guy I saw walking in sitting on the bench comes in and guess what he was the employee who should have been at the desk. Next finally get checked in go to the room and could not even get in the room. Go back downstairs he sends me to another room and the bed was messed up. Went back to front desk he send me to another room once you walked in you could smell the mildew growing in there. Head back to front desk and we still him to just clean the room that the bed was messed up. He goes to the room we watch him go in and he comes out 2 minutes later and says it’s ready REALLY so all you did was go in there and fix the bed. So they finally took us around to find a room we picked one but the tub was dirty and it did not smell great. It was late we had been on the road for 11 hrs so we were exhausted. We decided to go get some disinfectant and cleaning supplies and candles and made it work. We did not plan on spending slot of time in the room. The area was infested with homeless people not to safe.
Stayed 2 nights in Aug 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, amenities
It’s a good place to stay in a not so great location
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for other place
The carpet is very old and dirty. Mattress is also ancient, soft like Tofu and you can even feel the spring coming out from the surface.
Stayed 1 night in Aug 2024

2/10 Terrible

Destini

Travelled with family
Disliked: Cleanliness, amenities
Upon arrival customer service was poor. The room that we originally received had EXTREMELY dirty sheets. And looked as if they were never changed on the other. When asked for new sheets it took over an hour before we got a response (we went to the counter). He said someone would be coming yet no one came. After the 4th time of asking we were told there was no house keeping on staff. I asked for sheets to change myself and this took another 30 minutes. He switched out room twice. In the second room we were told the lights didn’t work as he walked in thw room and turned the lights on… assuming the sheets were STILL dirty. He then assigned us to another room and took an extra 30 minutes to give us new sheets. He took me to the laundry room and told me “all sheets we have are clean” yet we were given a room that was previously slept in, and UNSANITARY. The tv also then didn’t work. Things were missing. Furniture was chipped. And the “complimentary” breakfast is terrible. It is not a sensible breakfast. Overall I was EXTREMELY unhappy with my stay. I had to give other visitors a heads up about the room conditions. The second room we were pair to after being told we could not stay.. he gave to someone else while I was still standing there. I was disgusted because he knew the stature of the room once he looked at it HIMSELF. DO NOT STAY HERE.
Stayed 1 night in Aug 2024

6/10 Okay

Tonda

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Stayed 1 night in Aug 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service
Plumbing problems required unplugging the toilet after each use. Pool is not opened.
Stayed 6 nights in Jul 2024

6/10 Okay

Jonae

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Priansh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was comfy, AC worked, and breakfast was satisfactory. If you are looking for a quick in and out in peace and cleanliness go for it.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
There was only one ice machine, the first room I was assigned to was not clean. No pool.
Stayed 2 nights in Jul 2024

8/10 Good

Gossie

Liked: Cleanliness, staff & service, property conditions & facilities
Needed housing due to damaged housing, this hotel was convenient and reasonably priced.
Stayed 2 nights in Jul 2024

6/10 Okay

Juliette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Bertina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was very uncomfortable . The room had a bed smell.
Stayed 1 night in Jul 2024

8/10 Good

Shirley

Travelled with family
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Latoya

Stayed 2 nights in Jul 2024