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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Indoor pool
Daily buffet breakfast for a fee
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
425 Water St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    ‪2 min walk‬
  • Waterside District
    ‪19 min walk‬
  • Norfolk Scope
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View

  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • River view
  • 28.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, View

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28.4 sq m
  • Sleeps 3
  • 1 King Bed

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View from property

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The price is NZ$282
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includes taxes & fees
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About the area

Portsmouth

When you stay at Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, you'll be in the historical district, just steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia. .This hotel is 3.4 mi (5.4 km) from Norfolk Scope and 3.4 mi (5.4 km) from MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 2 min walk - 0.2 km
  • Waterside District - 19 min walk - 1.6 km
  • Norfolk Scope - 6 min drive - 5.5 km
  • Norfolk State University - 6 min drive - 5.6 km
  • Old Dominion University - 10 min drive - 9.4 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Blue Moon Taphouse - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 252 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a satisfying meal at The Crawford Restaurant serving guests of Renaissance Portsmouth-Norfolk Waterfront Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portsmouth? This hotel has 24355 square feet (2192 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not Prepared

The room had one washcloth for two occupants in the room. Refrigerator had food in it from previous attendants.
Stayed 1 night in Jan 2025

10/10 Excellent

Namont

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Greg

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay at this hotel. It is very clean and beautifully decorated. The entire staff was welcoming and friendly. The bartenders were excellent! We never ate in the restaurant but did eat at the bar one night. The food was a 7/10. We were a little surprised that the hotel did not offer free coffee or breakfast. We paid $10 for 2 cups of coffee and was told breakfast was $16 per person. Besides the costs of food and beverages, we enjoyed our stay and will stay again in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shalanda

Stayed 1 night in Dec 2024

6/10 Okay

Margo

Stayed 2 nights in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was absolutely beautiful, however i am a black male who walked in with a friend of mine who happened to be a white female behind me. There were two employees at the service desk tending to customers. I stood on the line to the left( if you are facing the counter) and my friend stood on the line to the right. The lady in front on me completed her transaction and left. The employee at the counter called my friend over from the line to the right and began to service her. I was dumbfounded. Shortly the person to the right completed his transaction and i had to go over to the right to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Alsome
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

No valet parking

I was disappointed that valet parking wasn’t available. The cost to park in the garage was $15 a night instead of the $10 per night listed on my confirmation invoice. Check-in was good, Domonique, the bellhop was friendly, helpful, courteous and professional. Check-out presented a few challenges; The Front Desk was understaffed. I had to call a day later to request my receipt after being told that it would be emailed to me that same day. The view from the window in my room was spectacular! The room was comfortable and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Roshonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Terrill

Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The restaurant was not available. That was a disappointment and terrible inconvenience. The intake staff was cheerful, helpful and willing to assist.
Stayed 1 night in Dec 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had fun it was very peaceful and comfortable I’m coming back to stay again soon
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location beyond comparison and facilities superior. Great stay
Stayed 1 night in Dec 2024

8/10 Good

Judith

Great location and hotel but we received no housekeeping on our our second day
Stayed 1 night in Dec 2024

10/10 Excellent

Arnae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Everything was wonderful
Stayed 1 night in Dec 2024

8/10 Good

Stoney L

Stayed 1 night in Sep 2024