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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Indoor pool
Terrace/patio
Lobby sitting area
Daily buffet breakfast for a fee
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
425 Water St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    2 min walk
  • Children's Museum of Virginia
    4 min walk
  • Waterside District
    19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    19 min drive

Room options

Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

  • 28.4 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Norfolk Waterside Marriott

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1003)
The price is NZ$291
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Norfolk Waterside Marriott

About the area

Portsmouth

When you stay at Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, you'll be in the historical district, just steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia. .This hotel is 3.4 mi (5.4 km) from Norfolk Scope and 3.4 mi (5.4 km) from MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 2 min walk
  • Waterside District - 19 min walk
  • Norfolk Scope - 6 min drive
  • Norfolk State University - 6 min drive
  • Old Dominion University - 10 min drive

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Blue Moon Taphouse - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 252 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a satisfying meal at The Crawford Restaurant serving guests of Renaissance Portsmouth-Norfolk Waterfront Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portsmouth? This hotel has 24355 square feet (2192 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 17.95-17.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Crawford Restaurant
  • The Beacon Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (24355 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 204 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 60 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Barry

Just one but stay was perfect
Stayed 1 night in Sep 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Kristina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. Requested a new room, couldn't get one for the first night. It was very disappointing
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bug infestation
Hotel appearance was beautiful. Wasn’t until the next morning and seen bed bugs. Was suppose to stay another day but couldn’t get over that
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

4/10 Poor

Darryl

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room I booked was not available at check in. The hotel stated that they overbooked my room type. Extremely disappointed and no offer of resolution for the property.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterfront location and the patio fireside sites that were lit in the evening. Can't wait until the renovations are complete and full dinning services are available. Recommend that the place of safety grab bars be placed in the room showers. Some of us "old timers" need more stability in places like showers.
Stayed 3 nights in Aug 2024

8/10 Good

yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older rooms in need of updates. Crib is actually a pack n play without mattress. Price was high in comparison to amenities.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Super friendly and helpful staff. Absolutely everyone seemed to be happy and they were all so hospitable. It was a great welcome to the area. Loved the water view from my room too. I’d stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
parking
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting has always been inadequate in the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kingsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay staff was friendly. Was staying on the 12th floor but room services was fast and the rooms were a 10/10.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Amenities
Nice view!! Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th of July
Great stay for 4th if July fireworks that night. Hotel even set up bar with food in lawn along water for spectators. View partially obscured by an apartment building but good enough. Located very near 2 ferry docks for travel across to Norfolk waterfront or I heard also a sports stadium in Norfolk. Rooms were clean, staff friendly, parking deck, restaurant on premises. It was my second stay there
Stayed 1 night in Jul 2024

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First and foremost the fire alarm went off at 7am for several min, site is also making improvements so construction I can deal with that but the floors were very dirty in the room lots of dust around and under everything and the toilet seat was literally barely on the the toilet.
Stayed 2 nights in Aug 2024

6/10 Okay

William, Martinsburg

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Pros: we had a beautiful view from our 9th floor room of the river, ships and skyline. The room was clean overall except it was hot and smelled mildew. Room service was good. We ordered breakfast. Very pricey but good. There are plenty of restaurants and shops near by that you can walk to or take the ferry over across the water to. The bell hop was nice and took our luggage upstairs to our room for us. Overall the staff was nice and friendly. Cons: Our room was quite warm. The hotel is doing renovations . Thermostat said 62 and it felt like 76 degrees. We asked for an engineer to look at it on Friday night at around 11:30pm and he never showed. We wanted room service and there were no menus in the room. The main shower head at the top of shower had low water pressure while the shower head at the bottom was great. Called front desk and they didn’t have any new menus so they gave us an older one. Seems to be a breakdown in communication between the front desk and the kitchen staff. The staff show great effort in their jobs but the hotel could be better managed. Saturday morning at 7am we were awoken to a fire alarm which was terrible. We called the front desk and asked was it a real alarm and they investigated and called us back and said it wasn’t. We only received two towels and two wash cloths so we had to ask the front desk for more. I would definitely stay there again under the pretense that the room will have AC, no smells
Stayed 2 nights in Aug 2024

6/10 Okay

Lila

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Myeisha

Travelled with family
Liked: Amenities, property conditions & facilities
My room was real hot the air wasn’t working at all
Stayed 1 night in Aug 2024

10/10 Excellent

Zipporah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
My room bathroom door was broken
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jun 2024

10/10 Excellent

Toisheva

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2024