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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Exterior
Creator video
Breakfast and dinner served, seafood
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Place, Norfolk Scope
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(58 reviews)
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity
Norfolk Waterside Marriott
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$226
includes taxes & fees
23 Nov - 24 Nov
Norfolk Waterside Marriott

About the area

Portsmouth

When you stay at Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, you'll be in the historical district, just steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia. .This hotel is 3.4 mi (5.4 km) from Norfolk Scope and 3.4 mi (5.4 km) from MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.3 km
  • Waterside District - 14 min walk - 1.3 km
  • Norfolk State University - 4 min drive - 3.4 km
  • Norfolk Scope - 5 min drive - 4.1 km
  • Old Dominion University - 9 min drive - 7.7 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Guad's @ Olde Towne - ‬9 min walk
  • ‪Old Towne Public House - ‬6 min walk
  • ‪The Coffee Shoppe - ‬5 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 252 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a satisfying meal at The Crawford Restaurant serving guests of Renaissance Portsmouth-Norfolk Waterfront Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portsmouth? This hotel has 24355 square feet (2192 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding view. Clean and comfortable room.
Stayed 1 night in Jul 2025

10/10 Excellent

Quentin

Stayed 1 night in Jul 2025

8/10 Good

Mildred, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights, overall it was a good stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

K, Rolesville

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The AC was not working in my room. Front desk said they would send someone to look at it. No one showed up. Waited several hours and called back to find out that facilities staff had left and went home. New front desk staff member said they’d try to get us a new room or a fan, and that he would call me back to let me know. No return call was made, no fan, and no room exchange. The room was hot, humid, and muggy. It was uncomfortable and staff didn’t seem to be concerned at all. Communication and general concern was non-existent. Called the manager the next morning. He was very apologetic but stated that he couldn’t refund my stay but instead would give me marriott points. Still have not received those! Highly disappointed in the staff, the zero resolution to malfunctioning air conditioning, and my overall stay here :( We have stayed here in the past with no issues but will for sure will be staying at a different hotel next time we come to Portsmouth Va.
Stayed 1 night in Jul 2025

8/10 Good

RIKKA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Lovely hotel. Terrible beds

Stay was great except for the beds. They were so uncomfortable that we could not sleep. They were listed as queens but were not they were more like doubles. You could feel the springs when you laid down. Room would not stay cool at night either. Shower was amazing! Service in the bar was adequate very slow though. Restaurant part was not open when we stayed.
Stayed 1 night in Jul 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Unfortunately we checked in at 5:30 pm and no rooms were ready. Check in started at 4pm
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Room comfort

Family vacation

It was grea
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Miroslava

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, good location with fantastic views, boat connection to Norfolk downtown. Breakfast was very American, so not the best for European. Missing veggies, ham, bad coffee... Cleaning in the room could be better, floors were not clean.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Stayed 4 nights in Jul 2025

10/10 Excellent

Rosalind

Stayed 1 night in Jul 2025

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The overall stay way amazing, it my 2nd time there and i wasnt disappointed
Stayed 1 night in Jul 2025

10/10 Excellent

Sherisa

Stayed 2 nights in Jul 2025

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eddie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and views of the river. But the room was located above the large air conditioning units which made our room very noisy while trying to sleep
Stayed 2 nights in Jul 2025

4/10 Poor

Broderick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had low pressure to the point it Was almost unusable. The fridge was small and had old food in it. Room service was hit or miss at best.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Amenities, property conditions & facilities
House keeping can do better with cleaning. Upgrade
Stayed 3 nights in Jul 2025

10/10 Excellent

Denorah

Liked: Cleanliness, staff & service, room comfort

Great time

Hotel staff friendly and serviceable room had some issues with lights and water but stay was Preston was very helpful and friendly. Great location and Thyme Restaurant waitress. Tammy excellent and gumbo was amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Chosen for the pool, it was freezing and the jacuzzi was closed.
Stayed 2 nights in May 2025

10/10 Excellent

Wallace

Stayed 3 nights in Jul 2025

8/10 Good

Sherri

Stayed 3 nights in Jun 2025

10/10 Excellent

Dianna, Petersburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated and perfectly located. My view overlooked the water.
Stayed 1 night in Jun 2025

4/10 Poor

Tia

Travelled with partner
I use to come here quite often. Haven't been in some years. Place isn't the same. A string of hair was in the corner of the sink, which is unacceptable. They asked for my request but didn't honor it, and it was a simple request. Sad to say that will be/was my last time there.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, will stay again.

Beautiful hotel! Bar staff is exceptional. Bre was our favorite. Hotel should keep pool towels downstairs as housekeeping could not deliver towels to the pool in a timely manner. Front desk advised there were 7 deliveries in front of the pool delivery for towels without a time frame on when they would arrive. Housekeeping will only provide fresh towels in room that are on the floor and does not make beds when you stay over however nothing in the room informs you of this. Hotel charges for parking however I was not informed until checkout.
Stayed 2 nights in Jun 2025