Brockville Inn and Suites

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brockville Inn and Suites

Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Hallway
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7789 Kent Blvd, Brockville, ON, K6V 6N7
  • Brockville Convention Centre
    3 min walk
  • Burger King
    3 min walk
  • Brockville Station
    2 min drive
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    12 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double bed and 1 Single bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brockville

When you a stay at Brockville Inn and Suites in Brockville, you'll be in the business district, within a 5-minute walk of Brockville Convention Centre and Brockville Crossroads. .This hotel is 0.4 mi (0.6 km) from Brockville Highland Golf Club and 0.6 mi (1 km) from 1000 Islands Mall.

What's nearby

  • Brockville Convention Centre - 3 min walk
  • 1000 Islands Mall - 11 min walk
  • Brockville Arts Centre - 3 min drive
  • Brockville City Hall - 3 min drive
  • Brockville Railroad Tunnel South Entrance - 4 min drive

Getting around

  • Brockville Station - 2 min drive
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Richard's Coffeehouse - ‬3 min drive
  • ‪Jon's Restaurant - ‬2 min drive
  • ‪Kelseys Original Roadhouse - ‬10 min walk

About this property

Brockville Inn and Suites

Hotel in Brockville with free breakfast and a 24-hour business center
Brockville Inn and Suites offers 72 accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels and Netflix.

This Brockville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 72 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Family friendly

  • Fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 19 2024 to January 15 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per week
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brockville Travelodge
Travelodge Brockville
Travelodge Hotel Brockville
Travel Lodge Brockville
Travelodge Brockville Ontario
Travelodge Brockville Hotel
Travelodge Wyndham Brockville Hotel
Travelodge Wyndham Brockville
Brockville Suites Brockville
Brockville Inn and Suites Hotel
Travelodge by Wyndham Brockville
Brockville Inn and Suites Brockville
Brockville Inn and Suites Hotel Brockville

Brockville Inn and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 248 out of 1002 reviews" "
Rating 4 - Poor. 143 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired, old hotel
The hotel is rundown. The rear exit door does not lock, many of the windows have paint on them, the carpets are threadbare. The rooms are very basic, the bed was ok. The breakfast included was ok, but they ran out of eggs the first day of my stay until the front desk clerk came and microwaved some more. I picked this hotel since it was a few dollars cheaper than others nearby - now I know why. I will not be back.
Stayed 2 nights in Sep 2024

6/10 Okay

Derek

I like that its near lots of amenities. I didn't like, there was no front desk staff first time I went to check in. 2nd time again no one but showed up sooner. Then got a dirty room and was changed quickly to another one. Breakfast was lacking. You have to shimmy around to get through the tables. Probably wouldn't pass fire safety regulations. Check out was easy. Lastly, the name of the hotel didn't match the outside so it was very confusing.
Stayed 1 night in Sep 2024

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Disliked: Staff & service, property conditions & facilities
Ok, but tired.
Nobody smiles. The picture of the building displays a shiny new Brockville Inn &Suites sign. But in reality it was a tired old Econolodge sign. Not sure what that was all about but it made it hard to find the building. ☹️ The hallway and room need some TLC. But for a night sleep and an in-house breakfast in the morning it was ok for the price.
Stayed 1 night in Sep 2024

2/10 Terrible

FAOUZI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't recommend this place
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated, dark…no lamps. Ripped furniture. Phone barely works…crackling. Rooms near highway are very loud. No tub, just small shower. No way that room should be 150 a night. Sink is not even in the bathroom?!? Was not impressed at all.
Stayed 1 night in Sep 2024

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Antoaneta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Well maintained Good place to stop ehen travelling
Stayed 1 night in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
b
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Remove my comment but fix the door lock
The door on the room did not lock. No key card was used. Just push door handle down and push on the door and the door would open. I will repeat, it did appear the door was locked and I pulled the door closed very firmly when leaving the room and you would think the door was firmly latched. Well, I just pushed the handle down and pushed on the door and it opened. I would say we were very lucky no one tried to enter the room at any time we were in the room or away with our possessions left in the room. AND, YES, I would think the hotel will remove this comment as it is not a positive comment. I just count ourselves lucky that no one tried to enter the room when we were there or away from the room.
Stayed 1 night in Aug 2024

4/10 Poor

Janet

Disliked: Amenities
The clerk at the front desk was very kind and accommodating. He mentioned that renovations were soon going to be done. The new owner/manager also asked for our feedback in order to guide their renovation needs. On the negative side: The back entrance to our room was totally unsecured. Anyone from outside either an actual guest or possibly a homeless person, or other intruder, could enter the hotel simply by pushing the handicap buttons. The doors were not locked. The furniture was very worn, scratched, cracked, etc. All should be replaced. The sink was also cracked. The floor in our room was worn and missing the top layer in one area. The hall carpeting was soiled and didn’t look like it had even been vacuumed. The room phone was not working, so we could not call out or even reach the front desk. The walls need fresh paint. The seal was broken in the window in our room and the casing was taped. On the positive side: The bed was clean and comfortable. The curtains were fine. The breakfast menu was ok, but there was no staff person to help with directions, but there were too many tables too close together, so it was difficult to squeeze between them with food in our hands. Generally, we were quite disappointed with the conditions of the building, but appreciated the staff.
Stayed 1 night in Aug 2024

4/10 Poor

Misty

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small, we found beetles, and the scent of cleaner was overpowering.
Stayed 1 night in Aug 2024

4/10 Poor

Jean

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first room I was given the door would not lock. It was on the ground floor right next to an exterior door that would not fully close (let alone lock for security reasons at night)The second room I was given only had a shower and the toilet was not secured to the floor
Stayed 1 night in Jul 2024

2/10 Terrible

James, Schenectady

Business traveller
Disliked: Staff & service, property conditions & facilities
Cheap cosmetic make over. Very loud. Very low budget
Stayed 1 night in Jul 2024

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down and back door not locked, anyone can get into hotel. Kinda dirty. Payment on credit card came back as "Hot Vape". When asked about it at check out they laughed, saying its an issue for over six months. As well said it wasnt even a travelodge property anymore but Brockville Inn and Suites. Staff at check in were great and breakfast was adequate.
Stayed 1 night in Aug 2024

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
the room had mold and the floor was sticky, the room smelled like bleach and the bed was damp
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Aaron

Stayed 1 night in Aug 2024