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Hotel Santo Domingo

2.0 star property

Photo gallery for Hotel Santo Domingo

Terrace/patio
Dining
Family Room
Lobby sitting area
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
4 Poniente 312, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪6 min walk‬
  • Puebla Cathedral
    ‪10 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Bed in Shared Dormitory, Mixed Dorm

Bed in Shared Dormitory, Mixed Dorm

Bed in Shared Dormitory, Mixed Dorm

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room Single Use, 2 Single Beds

Standard Double Room Single Use, 2 Single Beds

Standard Double Room Single Use, 2 Single Beds

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 11 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

Similar properties

Exterior

Hotel Barroco

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.3 out of 5, Excellent, (191)
The price is NZ$44
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hotel Barroco

About the area

Puebla

Located in Puebla (Puebla Historic Center), Hotel Santo Domingo is within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. .This hotel is 11.8 mi (19.1 km) from Africam Safari and 3.4 mi (5.4 km) from Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 6 min walk - 0.5 km
  • Puebla Cathedral - 10 min walk - 0.9 km
  • Puebla Convention Center - 12 min walk - 1.1 km
  • Centro Expositor - 8 min drive - 4.5 km
  • Angelopolis Commercial Center - 9 min drive - 5.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 16 min walk
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Mercado de la Acocota - ‬4 min walk
  • ‪Salon familiar Corona - ‬4 min walk
  • ‪Taqueria la Michoacana de Don Panchito - ‬4 min walk
  • ‪Taquería las Ranas - ‬4 min walk
  • ‪La Florecita - ‬4 min walk

About this property

Hotel Santo Domingo

Colonial hotel in Puebla
Hotel Santo Domingo offers 14 accommodations. Rooms open to patios. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 14 guestrooms. Rooms have private patios. Bathrooms have showers and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Living room

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Living room

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hostal Santo Domingo Hostel Puebla
Hostal Santo Domingo Hostel
Hostal Santo Domingo Puebla
Hostal Santo Domingo
OYO Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Puebla
Hostal Santo Domingo Hostel
Hotel Santo Domingo Hotel Puebla

Hotel Santo Domingo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 116 reviews
Rating 8 - Good. 38 out of 116 reviews
Rating 6 - Okay. 18 out of 116 reviews
Rating 4 - Poor. 9 out of 116 reviews
Rating 2 - Terrible. 11 out of 116 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One night had to sleep with door unlocked because was hard to open it from inside
Stayed 4 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in May 2024

10/10 Excellent

lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Room was huge. Beautiful historical building. Nice hot shower. The best thing was the staff. Such nice, helpful, wonderful people.
Stayed 1 night in Jan 2024

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

ROBERTO G

Stayed 14 nights in Nov 2023

8/10 Good

gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay in this bright room with comfy beds. They were helpful with resolving an issue where hotels.com made duplicate bookings at the property under my name. Good location. Enjoyed the cake stall out the front of the property
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were actually MICE!!!! Which actually bit my backpack and left there poop in the beds The only good thing was the location, pictures are not nearly what the reality is.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está centrico, muy buenas instalaciones, personal muy atento y amable, las habitaciones estaban limpias y muy cómodas.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a toilet/ bathroom attached to every room which was super nice. Staff were friendly too. Pleasant stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very clean and spacious. Beautiful building and also helpful staff. Good breakfast too.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here at different times, in a doubke privayr room (great!) & twice in the female dorm. Second time female dorm was not so good. Pay the extra money and choose the private room or try elsewhere. Talking in any common area, preparing dishes for breakfast the next morning, & the music from reception (all day starting at 8am!) can be heard very clearly in this dorm. Breakfast is good. All staff are friendly & helpful. I appreciated the lock for the good sized locker (for a backpack).
Stayed 1 night in Sep 2018

8/10 Good

Blake, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The hostel is very well situated and within a 5-6 minute walk to the town square. Check-in and check-out were easy. The hostel is basic, clean, and very quiet. It is not noisy like the typical backpacker's hostel. The complimentary breakfast was decent. I stayed in a private room, and I wished they had provided at least a soap bar. You do get a clean bath towel for the duration of your stay. Room was cleaned daily. The private room has a TV with many channels and Netflix, which was really nice to have. There were no hooks or towel bars to hang your wet towels dry. You would have to just spread it on your bed or on the shower curtain bar, but there's no room if there are two of you to a room. This is an easy fix by adding a couple hooks to the room. I'm surprised no one has brought this up already. Easy to use Uber to go around if your destination is not within walking distance. Uber is quick and cheap. If you just wanted a basic, clean, affordable place to rest after walking around or sightseeing, this hostel is a good deal.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, will do the job.
Pros: Great location near the historic centre, very clean, good breakfast, fast wifi. Cons: dead quiet and the type of travellers who come here don't seem to want to socialise or even say hello, you are given the bedsheets and have to make your own bed, ALSO NO HOT WATER during my stay.
Stayed 2 nights in Jul 2017

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location. Extremely Clean.
Excellent location, extremely clean rooms, helpful staff available 24/7.

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Joaquina

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
En el baño no tiene barra de baño para poner el jabón y no tiene toallero no hacen la limpieza diario
Stayed 4 nights in Dec 2024

4/10 Poor

Zahori

Esta 2/3
Stayed 3 nights in Dec 2024

8/10 Good

Mariana

Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Travelled with family
Normal, lugar centrico, barato y empleados amigables
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy colonial y económico
Stayed 1 night in Dec 2024

6/10 Okay

Oscar

Travelled with family
Liked: Staff & service, room comfort
Un poco descuidado el cuarto referente a pared, cableado
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Yarit Yajana

Liked: Staff & service, property conditions & facilities
Buena atención del personal pero la tele no tenía señal suficiente
Stayed 1 night in Nov 2024