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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
Lobby sitting area
4 bars/lounges, swim-up bar, poolside bar
Coffee shop

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    8 min walk
  • Arena Gorda Beach
    8 min walk
  • Punta Blanca Golf Course
    6 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    28 min drive

Room options

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (L)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$509
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About the area

Punta Cana

Located in Punta Cana (Bávaro), Hotel Riu Palace Punta Cana - All Inclusive is within a 10-minute drive of Iberostar Golf Course and Cocotal Golf and Country Club. .This all-inclusive property is 12.3 mi (19.7 km) from Bavaro Beach and 3.6 mi (5.8 km) from Cana Bay Golf Club.

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Iberostar Golf Course - 6 min drive - 2.9 km
  • Punta Blanca Golf Course - 6 min drive - 3.7 km
  • Cana Bay Golf Club - 8 min drive - 5.8 km
  • Cortecito Beach - 19 min drive - 8.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 28 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 676 guestrooms featuring minibars and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 indoor tennis courts
  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Tennis
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1178 out of 2214 reviews" "
Rating 8 - Good. 558 out of 2214 reviews" "
Rating 6 - Okay. 272 out of 2214 reviews" "
Rating 4 - Poor. 91 out of 2214 reviews" "
Rating 2 - Terrible. 115 out of 2214 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Miosotis Cruz De

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Towa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Riu Punta Cana All Resort and had a fantastic experience. The staff was friendly, the food was delicious, and the amenities were top-notch. The all-inclusive package was a great value, and I can't wait to return for another vacation. Highly recommend!
Stayed 3 nights in Aug 2024

4/10 Poor

Sean

Liked: Staff & service, property conditions & facilities
So, my review is as this, the hotel is beautiful, and it is a big hotel, i think at the time of them building it, they wasted a lot of space, causing a lot of unnecessary walking through out the hotel. It is a very long walk to the pool, and the beach, when you get over there you don't wanna move and walk back, because it's way too long. Besides that, the room that me and my wife stayed in we discover that the hotel was infested with roaches, it got very bad to where we saw on the bed at 4am and all over the room, where we had to go down to the hobby and ask for another room. When we got the 2nd room they still had to spray, for bugs. I think the biggest problem there is that the guess are bringing food up to the room and leaving it there. The hotel also needed more entertainment there after 11am the dj is gone and the only place to have some entertainment close at 12am. Food was great but you have allergies please ask what you're eating if you're not sure. Also, there elevator system is messed up, due to the fact that when you're taking it to the floor you want you are actually on the other side of the hotel, that was not cool. Hotel is also way to far from everything outside.
Stayed 5 nights in Aug 2024

8/10 Good

Mercy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Staff need to learn a little English for better communication. Otherwise, very friendly and helpful.
Stayed 4 nights in Aug 2024

6/10 Okay

Sharolyn

Liked: Staff & service
The staff were friendly, but lack English language. The rooms were very old the ceiling in the bathrooms looked like they had many water damages. The linens smelled like molded and smelled.
Stayed 4 nights in Aug 2024

8/10 Good

Oswaldo Alex

Travelled with family and small children
Liked: Cleanliness, staff & service
Room needs updating and a little more cleanest. Bathroom door hits the toilet when you open the door. Not a good place to put a toilet. Ceiling had water marks. Hotel needs more entertainment and more activities for guests.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bojana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 8 nights in Aug 2024

8/10 Good

Antecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Food was very good, well seasoned.
Stayed 4 nights in Aug 2024

2/10 Terrible

Barbara S, San antonio

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan Sebastian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Angel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dear customer service I arrived to the resort on Friday 16 at the time of check in I received suite #2113 which i soon I entered I noticed that the air conditioning wasn’t functioning correctly also toilet doesn’t flush, I called counter to report it , they told me that they will send technician over to solve the problem, never came, I called again and they told that the technician was working on it, Saturday morning called again and they offered me to switch the room, went to room 0059 to see it before moving luggage, toilet had issues flushing even worth that the one on 2113, returned to counter and they promised me to fix the problem on my room 2113,this was at 1pm on Saturday ,11:00 pm still not fixed, comeback to counter and they give me a smaller room which the a/c was working good, 11:32pm after I moved my personal items to the new room #2176 I started seeing roaches coming out from the fridge and under the bed, this frustration got me on trouble with my wife which was our anivesary , this was a terrible experience with the rooms , why I paid for a suite and end in a smaller room? Attached there is a picture of one roach that I killed
Stayed 4 nights in Aug 2024

10/10 Excellent

vanessa, brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 7 nights in Aug 2024

10/10 Excellent

Israel

Travelled with family
I wish they had better music at the pool, no bachata merengue or typical Dominican music, it was very boring, 3pm to hear good music was no good, good music makes ppl wanna stay & mingle & it’s a better experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
We lovde Punta Cana The Riu Palace was an excellent place to stay at!
Stayed 5 nights in Aug 2024

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food was TERRIBLE
Stayed 7 nights in Aug 2024

10/10 Excellent

Alvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with friendly and helpful staff. Food and choices was wonderful with many choices. Drinks keep coming and staff has no problem making strong if you like. Multiple pools and activities for kids with a beautiful beach.
Stayed 5 nights in Aug 2024

8/10 Good

Marilyn, Brooklyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort is beautiful. The staff are amazing. There was a bug in my room twice! The food is not good.
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need a better Air conditioning system & dehumidifier. Rooms has strong moist small.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sinia Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente , atención de primera lo ame
Stayed 4 nights in Aug 2024

6/10 Okay

Luciano

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Could be much better. Overall fair.
Stayed 7 nights in Aug 2024

10/10 Excellent

Marlen, Lehigh acres

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Yalile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024