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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
55-inch LED TV with satellite channels, TV
Aerial view
3 outdoor pools, pool loungers
View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Pool
  • Restaurant
  • All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    6 min walk
  • Punta Sam Ferry Terminal
    5 min drive
  • Punta Sam Beach
    9 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    82 min drive

Room options

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite with Round Jacuzzi

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, pillow-top beds, free minibar

Terrace Suite With Plunge Pool

  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Resort view

Excellence Playa Mujeres - Adults Only All Inclusive

On private beach
Pool
Hot tub
All-inclusive
4.7 out of 5, Exceptional, (1030)
The price is NZ$1,289
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Excellence Playa Mujeres - Adults Only All Inclusive

About the area

Punta Sam

With a stay at Beloved Playa Mujeres - Couples Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 5-minute drive from Punta Sam Ferry Terminal and 7 minutes from El Meco Archaeological Site. .This all-inclusive property is 3.7 mi (5.9 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.8 mi (6 km) from Playa Mujeres Golf Club.

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive - 2.1 km
  • Playa Mujeres Golf Club - 11 min drive - 6.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive - 6.0 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 9.5 km
  • North Beach - 91 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬10 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beach property with 3 outdoor swimming pools
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Treat yourself to a stay in one of the 109 guestrooms, featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Le Bisou, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Le Bisou
  • Lupita Steakhouse
  • La Isla Trattoria
  • El Mar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Parasailing
  • Pilates classes
  • Sailing
  • A hot tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 848 out of 1013 reviews" "
Rating 8 - Good. 111 out of 1013 reviews" "
Rating 6 - Okay. 28 out of 1013 reviews" "
Rating 4 - Poor. 10 out of 1013 reviews" "
Rating 2 - Terrible. 16 out of 1013 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a 5 year anniversary-early 30s couple for 5 nights. Loved the feel of it being mostly just couples. Beautiful resort with well kept grounds. Our rooms were made up twice per day- restocked fridge and bar daily. Housekeeping is great. Food was hit or miss. My husband and I are foodies though who are used to fine dining with lots of flavor. The most flavor was at Lupitas-we had a tasty special menu anniversary meal with great staff. Beautiful beach dinner. El Mar had tasty guacamole and ceviche-did not like the breakfast there. Le Bisou had a good breakfast buffet and pretty good dinner-certain items we enjoyed more. La Isla food was ok. Such a beautiful and relaxing spa-would definitely do the spa again if we came back-Gustavo was great. We enjoyed doing the hydrotherapy as a couple and did the aqua viva add on. We loved the musicians and performers, especially the chellist. We did not really enjoy the retro performances though. Good service and staff. We did want to tip extra for certain staff. If you come mid August strongly advised to bring some sort of mosquito repellant/wipes etc. Not many resort activities. Next time we would book 4 days max or do a split stay with another resort. We overall enjoyed our stay and would recommend as a nice quiet place to reconnect with your partner.
Stayed 5 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Was incredible and would definitely come again
Stayed 5 nights in Aug 2024

10/10 Excellent

Nash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience here. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Richard Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise the beach and pool concierge went out of her way daily. Amazing service at all restaurants from hostess to waiters to all servers
Stayed 5 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely staff, and beautiful setting.
Stayed 3 nights in Aug 2024

8/10 Good

ERIC Scott, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 6 nights in Aug 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. The beach was beautiful as was the property. It was immaculate, and we loved our Casita. The people were amazing and friendly, with the exception of the swim up Bartender. He was not friendly at all. We thought the food was good, and the breakfast and lunch options were very good. The taco truck, beach, food and French restaurant for breakfast were all wonderful. The other dinner option just weren’t that good. The filet was so tough. And we didn’t enjoy the lobster tail because it had gravy on it. The steakhouse was lackluster. People thought the food was good, but we did not.
Stayed 4 nights in Aug 2024

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 4 nights in Aug 2024

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort for a honey moon super calm and relaxing! Loved every bit of it!
Stayed 8 nights in Aug 2024

10/10 Excellent

NIKOLAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, safe, and clean place with professional and good staffs.
Stayed 8 nights in Jul 2024

10/10 Excellent

LUISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 6 nights in Jul 2024

10/10 Excellent

Kavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at beloved. Property is kept so clean and well maintained. They run a tight ship at this property and you can tell. Montse was our favorite she’s such a great person, daniela, adrien, vincente, luis, and raul were great as well. My only complaint would be the coffee shop, couldn’t get a good cup our entire stay. If your looking for a quiet, calm, peaceful stay beloved is the resort for you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was incredible! The beach was beautiful the food was amazing the drinks were top notch and the hospitality of the employees was super! Environment was super clean and super quiet and the rooms where amazing! House keeping came in every day and night to your room and the tidied everything up for you! Room was also huge and we only had the junior suite. I was super satisfied with my honeymoon trip and definitely will be traveling again to this resort!
Stayed 5 nights in Aug 2024

8/10 Good

Larry Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The only thing they could do better on is the food. But overall they’re very nice, amazing service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was top notch! Fantastic and will for sure be back. Hopefully soon!
Stayed 7 nights in Aug 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved beloved, it’s Orbitz I’m unhappy with. Everything was extra because we didn’t book direct. Transfers to and from airport. Etc
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, I only wish there was better nightly entertainment!
Stayed 5 nights in Aug 2024

10/10 Excellent

Arletha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to honeymoon
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff was very attentive and friendly. Everything about the stay exceeded expectations.
Stayed 4 nights in Aug 2024

8/10 Good

Lidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, good facilities and room, attentive staff, good ffood and drinks. the beach is nice but too many motorized water toys sucha s seadoos and parasail boats which make a lot of noise and gasoline smell
Stayed 7 nights in Jul 2024

10/10 Excellent

Louise Isabella

Stayed 10 nights in Jul 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and cleanliness and you’re like a king and queen here they treat you with so much love and make your stay delightful
Stayed 7 nights in Jul 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024