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Hotel St Moritz, Queenstown - MGallery

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Breakfast, lunch and dinner served
View from room
Golf
Tapas bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
10-18 Brunswick Street, Queenstown, 9348
  • SKYCITY Wharf Casino
    4 min walk
  • Steamer Wharf
    4 min walk
  • TSS Earnslaw Steamship
    5 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (St Moritz)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed (St Moritz)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Lake View (Alpine)

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Balcony, Lake View (St Moritz)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Garden View (St Moritz)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
QT Queenstown
Pool
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (874)
The price is NZ$583
for 1 night
includes taxes & fees
5 Dec - 6 Dec
QT Queenstown

About the area

Queenstown

A stay at Hotel St Moritz, Queenstown - MGallery places you in the heart of Queenstown, within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Fear Factory Queenstown and 0.4 mi (0.6 km) from Toi o Tahuna.

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skycity Queenstown Casino - 7 min walk - 0.6 km
  • Kiwi and Birdlife Park - 9 min walk - 0.8 km
  • Skyline Queenstown - 11 min walk - 0.9 km
  • Queenstown Gardens - 17 min walk - 1.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Mrs. Ferg Beach Street - ‬5 min walk
  • ‪Madam Woo - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury Queenstown hotel in Queenstown City Centre with 2 spa tubs
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Dip into one of the 2 spa tubs or enjoy other recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Queenstown? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.
Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (NZD 40 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: NZD 39.50 for adults and NZD 19.75 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Lombardi Restaurant
  • Lombardi Bar

Things to do

  • 2 hot tubs
  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Private picnics

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39.50 for adults and NZD 19.75 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 6 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rochelle Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
Stayed 5 nights in Jul 2024

6/10 Okay

Aidan

Travelled with partner
Liked: Cleanliness
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Greeted with sunny smiles and a helpfull attitude.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great food.
Stayed 2 nights in Jun 2024

8/10 Good

horacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.
Stayed 1 night in Jun 2024

10/10 Excellent

Valentina, Toronto

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family and small children
Amazing service and beautiful hotel .
Stayed 1 night in May 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The fireplace in the lobby is irresistible, and the couches and interior decor are modern but cosy (the fireplace was what drew me to pick St Moritz and it didn’t disappoint). Loved the room which was more spacious than expected with a super comfy king bed and large shower. The hotel is very environmentally conscious so don't expect slippers or disposable milk pods (you have to request it from reception). There is a complimentary tote bag for guests, which is a nice touch. I also liked the incentive to provide dining vouchers at the hotel restaurant, Lombardi, if guests choose to forgo having their room serviced. Lombardi boasts a breathtaking view of Lake Wakatipu and the Remarkables. A wonderful hotel.
Stayed 8 nights in May 2024

10/10 Excellent

Michele

Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
It’s just okay
The hotel was okay. I stayed in different (exceptional) hotel in the area a week earlier and wish I would have gone back there. This one was just okay, it’s more of a standard hotel - almost like a Holiday Inn feeling. Nothing extra or special about it. The price at the previous hotel was not that different and leaps and bounds above in setting and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amarjit Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The windows are small and one has no see view completely. Restaurants prices too expensive. Otherwise everything was perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Geordie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit
Stayed 4 nights in Mar 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Rooms are a nice size. Only issue is that it is an uphill walk to the hotel from the Queenstown Harbour. Would be nice if they had a shuttle to take you up the steep hill for those who walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Coco, Newport Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a steep hill. The hotel staffs are super friendly, and on site restaurant is very nice. We especially enjoyed the egg station and pancake station. My room is facing the back, a little noisy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very nice staff. Tight parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Good hotel, in need of improvement
The hotel is beautiful and has a great location near the town center and a great view of the lake. The staff always tried their best to provide the best service. Some issues, however: - The room cleaning could have been done better. We would constantly find trash or misplaced things. - For some reason, the cleaning staff would leave vacuum cleaners on the halls of the hotel, which became risky obstacle courses. - Finally, I don't know if it was a city-wide issue, but tap water was unsafe to drink, and we had to boil it daily. The cleaning staff never refilled the kettle or provided clean water in the room, which was a nuisance.
Stayed 3 nights in Dec 2023