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Hotel Casa Once

3.5 star property

Photo gallery for Hotel Casa Once

Luxury Room, 1 King Bed
Exterior
Luxury Room, 1 King Bed | Bathroom
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

View map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
  • Alameda Hidalgo Park
    ‪9 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪15 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Querétaro

With a stay at Hotel Casa Once, you'll be centrally located in Querétaro, within a 5-minute drive of Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. .This hotel is 2.4 mi (3.9 km) from Corregidora Stadium and 4.1 mi (6.7 km) from Querétaro Convention Center.

What's nearby

  • Alameda Hidalgo Park - 9 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
  • Puerta la Victoria - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
  • Corregidora Stadium - 4 min drive - 3.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Breton - ‬1 min walk
  • ‪El Mayor - ‬1 min walk
  • ‪La Casita Guerrerense - ‬1 min walk
  • ‪Funky mama - ‬2 min walk
  • ‪Manpuku Ramen - ‬1 min walk

About this property

Hotel Casa Once

Colonial hotel with free breakfast and spa services
Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 13 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out and a safe deposit box at the front desk.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Reviews

Hotel Casa Once Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 234 out of 269 reviews
Rating 8 - Good. 23 out of 269 reviews
Rating 6 - Okay. 6 out of 269 reviews
Rating 4 - Poor. 3 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

Reviews

10/10 Excellent

oscar

Stayed 7 nights in Jun 2025

10/10 Excellent

Chamain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Stayed 1 night in Jun 2025

10/10 Excellent

Davis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was super nice and communicated with me prior to arrival. Breakfast staff was so helpful and friendly! The room was spacious and had everything we could want. It was about half the price that I would have expected for such excellent accommodations. A real gem.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this small boutique hotel in the Centro Historico of Queretaro. The included breakfast was very nice and there are lots of options if you like eggs, bacon, ham, cheese, beans and tortillas. Our luxury room had a Nespresso machine and a 55" flat screen TV. The King bed was large and comfortable. A very large shower in the functional bathroom. The property is centered in the midpoint between the aqueduct and the Zenea Garden. It's only 2 blocks from the Plaza De Armas. Lots of great food options within a half kilometer. I guess the only thing missing is an indoor lobby and breakfast area. There is a nice outdoor patio with awning. Service staff was very responsive and helpful.
Stayed 7 nights in May 2025

8/10 Good

Sarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property - very hospitable host. They made every effort to provide a vegetarian breakfast- for which we are so grateful. The manager drove to get us from the airport!
Stayed 2 nights in Mar 2025

4/10 Poor

VERONICA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Me gustó lo limpio y bonito,no me gusto que no hubo muy biena comunicacion con el encargado desde el principio que yo trataba de comunicarme antes que llegara,y luego hubo un mal entendido sobre las fotos que ponen en expedia y luego ko es verdad.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, quiet rooms located in a convenient location to walk everywhere and explore the historic quarter. The staff was so friendly and helpful. Breakfast was delicious! I wish we could have stayed longer!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities
While the property is well maintained and comfortable, it lacks permanent hospitality staff and more breakfast choices for the price. Amenity instructions were not as complete for those of us not familiar with their Sky TV controls. There was an offer to call in case of questions, but for the price a resident hospitality person is needed as with other similar proprties.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorena

Stayed 1 night in Jan 2025

10/10 Excellent

James, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. There weren't any businesses or restaurants nearby, at least for someone with limited mobility. Despite that, I would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharice, Tampa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This beautiful, clean, modern property has the most comfortable beds! We were pleasantly surprised by the rooms and hotel location. The property consists of two buildings that are approximately two blocks apart but still easy to navigate! We highly suggest staying at this property, especially if you are looking for a hidden gem in the heart of the old city!
Stayed 4 nights in Jan 2025

10/10 Excellent

Erendira

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo perfecto, gracias
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Monica, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Monica, Clearwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
peaceful
Stayed 3 nights in Nov 2024