Radium Chalet

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radium Chalet

Aerial view
Mountain view
Room, Multiple Beds, Non Smoking | Balcony
Room, Multiple Beds, Non Smoking | Private kitchen
Room, Multiple Beds, Non Smoking | Living area

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Parking included
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Rotary Park
    11 min walk
  • Spur Valley Golf Resort
    13 min walk
  • Radium Hot Springs Village Office
    16 min walk

Room options

Suite, 1 Bedroom (Stairs Required) Pet-Friendly

  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Family Suite (Loft Suite)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Radium Hot Springs

When you stay at Radium Chalet in Radium Hot Springs, you'll be in the mountains, within a 15-minute walk of Rotary Park and Spur Valley Golf Resort. .This hotel is 0.8 mi (1.3 km) from Radium Hot Springs Village Office and 1 mi (1.7 km) from Kootenay National Park.

What's nearby

  • Spur Valley Golf Resort - 13 min walk - 1.1 km
  • Radium Hot Springs Village Office - 16 min walk - 1.4 km
  • Sinclair Canyon - 3 min drive - 2.3 km
  • Radium Hot Springs Pools - 4 min drive - 3.6 km
  • Radium Resort - The Springs Course - 7 min drive - 5.4 km

Restaurants

  • ‪Screamers - ‬13 min walk
  • ‪Radium Husky House Restaurant - ‬9 min walk
  • ‪Conrad's Kitchen & Grill - ‬13 min walk
  • ‪Old Salzburg Restaurant - ‬1 min drive
  • ‪Back Country Jacks Restaurant - ‬15 min walk

About this property

Radium Chalet

Hotel in Radium Hot Springs with free parking
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchenettes are outfitted with microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a reception hall.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Kitchenette
  • Microwave
  • Mini-fridge
  • Separate living room

Conveniences

  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini fridge
  • Toaster

More

  • Fireplace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 340 out of 1000 reviews" "
Rating 8 - Good. 375 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Keith

Travelled with partner
The property was in need of renovations. It was clean but dated
Stayed 2 nights in Aug 2024

8/10 Good

Sue, edmonton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would love to give 5 stars for this property. The view is spectacular. The rooms are big and comfortable. Air conditioning works and room was cool. But the plumbing is terrible. Our toilet didn’t flush and was in danger of overflowing. We called the front and they said it was a problem with many of the rooms due to to thunderstorm /rainthat compromised the plumbing pressure We were told we had to use the bathroom in the sauna room. Luckily that bathroom was beside our room so the inconvenience was negligible bit still not much fun at 3am. ( we also decided to urinate in the bath tub cause it was more convenient…sorry if too much information) The sauna room bathroom was very clean but they ran out of towels in there so we had to wash our hands and then run to our room to dry them. Eventually we just tried to remember our own towel to bring if going to the bathroom The toilet issue was never fixed , the management did find us a solution …
Stayed 2 nights in Aug 2024

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Never go to this hotel. It’s a health concern. Mold is all over the bathroom tiles . Toilet is leaking, Absolutely nobody clean the room probably for a year I would say. Fridge is sticking drawers where you supposed to put clothes are very dirty inside, carpets smell urine, dishes was dirty. Microwave is absolutely dirty . Air conditioner was so dusty when you turn it on the dust blow out on you. Unsanitary conditions. I asked him to change the room and they refused it, Seeing you can write a complaint to the owner. This hotel is absolutely not livable. Do not waste your money, even one dollar on this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Alanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful scenery. That is the only positive at this property.Bathroom very dirty. No blow dryer No table even though there is a kitchenette Wash your dishes before checkout but no plug for sink or towel. Dirty dishes in cabinet. Caked on coffee on machine. Bathtub and shower filthy. No ice bucket, offered a garbage bag when I asked. Needed towels and was a major inconvenience.
Stayed 3 nights in Aug 2024

2/10 Terrible

anita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and the pots were so dirty nobody could use it.No BBQ ,no cooking possibilities only one microwave. They didn't even provide a coffee machine in the unit. Terrible experience
Stayed 1 night in Aug 2024

8/10 Good

Ruoyu

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pretty nice cabin with mountain view
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Glenora

Stayed 1 night in Aug 2024

2/10 Terrible

Romas

Disliked: Cleanliness, property conditions & facilities
We've been on the road for almost 2 weeks, 'hoteling' it. This was, by far, the worst. We paid extra for a balcony view and there was no door handle to get out (staff did offer to do something but it likely would've been more tape over the latch instead of installing a new door knob). Wife had a shower and ran out of hot water. I didn't have any hot water the next day. Toilet was broken and wouldn't stop running unless we lifted the lid to force the stopper. And, after all this, it was the most expensive hotel fare of our trip. I'm embarrassed to think that foreign tourist coming to Canada would be exposed to this place; it needs to seriously invest in upkeep.
Stayed 1 night in Aug 2024

2/10 Terrible

Coralie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location however the property needs a lot of maintenance. Balcony railings broken and loose, TV screen had been previously punched and not replaced, fireplace broken, no smoke detector it was taken out and in a drawer, blinds fell off the wall no proper insulation, furniture stained and broken, staff tried to accommodate us in other rooms but they all had a very strong disturbing odour. Very disappointed especially for the price paid.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ewwwwwww, eewwwww and ewwwww
Ewwww….ewwwww….and ewwww Website photos are so deceiving. SO dropped his cell phone by the bed. Bent down to look for it and there were a pair of men’s dirty underwear just under the bed frame. Pink mould all over bottom of fabric shower curtain. Hasn’t been wash in forever. Over priced, taking advantage of travellers. Would never stay there again. Made my first trip to the area not positive at all.
Stayed 1 night in Aug 2024

2/10 Terrible

Alanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful scenery.
Stayed 3 nights in Aug 2024

6/10 Okay

Rajendra

Travelled with family, Travelled with group
Liked: Cleanliness
Good for family
Stayed 1 night in Aug 2024

6/10 Okay

Louise

Travelled with partner
Disliked: Cleanliness
The view is great, not worth the price otherwise
Stayed 3 nights in Aug 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay in the area - it's so beautiful and there are lots of things to do. However, we had trouble getting assistance from the reception desk.
Stayed 2 nights in Aug 2024

6/10 Okay

Rodica

Stayed 3 nights in Aug 2024

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dylan

Travelled with partner
Liked: Cleanliness, staff & service
Not bad by any means, pretty view, nice balcony, fortunate to have AC. Not anything special but does the trick, the only thing I'd like to say is bring towels or something to clean up messes because they don't supply any and specifically ask for you to not use there's to clean up messes. Unsure as to what you would do if you didn't bring something of your own
Stayed 1 night in Aug 2024

4/10 Poor

Kristy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was an extremely hot day. When we got into our room it was excessively hot. After some investigation we discovered a baseboard heater was on high. The bedroom should have opened but it was stuck shut. The air conditioner in the little livingroom did work when we turned it on but the entire from was busted on it and the filter was filthy. Not overly safe. Besides the ac filter, the room was reasonably clean and we got the sleep we needed.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay wish we could stay longer
Stayed 1 night in Aug 2024

4/10 Poor

Renee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Coffee maker was broken, TV had a huge broken piece in the corner whch affected the picture. Very run down.
Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
Views were great but the room smelt of urine. The toilet ran 24/7. There were spider webs in the corners of the doors. The light switches were very dirty. Overally not a clean place. Sheets had stains on them, luckily I always bring my own sheets from home.
Stayed 2 nights in Aug 2024