Four Points by Sheraton Ontario-Rancho Cucamonga

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Ontario-Rancho Cucamonga

Lobby lounge
Exterior
Deluxe Room, 1 King Bed with Sofa bed
Outdoor pool
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
11960 Foothill Blvd, Rancho Cucamonga, CA, 91739
  • Rancho Cucamonga Epicenter
    10 min walk
  • Victoria Gardens
    10 min walk
  • Kindred Hospital Rancho
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    17 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Rancho Cucamonga

With a stay at Four Points by Sheraton Ontario-Rancho Cucamonga, you'll be centrally located in Rancho Cucamonga, a 4-minute drive from Ontario Mills Shopping Mall and 6 minutes from Toyota Arena. .This hotel is 0.4 mi (0.7 km) from Rancho Cucamonga Epicenter and 0.5 mi (0.9 km) from Victoria Gardens.

What's nearby

  • Rancho Cucamonga Epicenter - 10 min walk - 0.9 km
  • Victoria Gardens - 10 min walk - 0.9 km
  • Ontario Mills Shopping Mall - 4 min drive - 5.0 km
  • Toyota Arena - 6 min drive - 5.8 km
  • Ontario Convention Center - 9 min drive - 11.5 km

Getting around

  • Rancho Cucamonga Station - 4 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 17 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Hat - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪85˚C Bakery Café - ‬6 min walk

About this property

Four Points by Sheraton Ontario-Rancho Cucamonga

Suburban hotel with a fitness center and a 24-hour business center
Four Points by Sheraton Ontario-Rancho Cucamonga offers 118 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at The Grand, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rancho Cucamonga? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Grand - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 5.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 14.00 for adults and USD 7.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Grand

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1302 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 7.00 for children
  • Self parking fee: USD 5.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Ontario-Rancho
Four Points Sheraton Ontario-Rancho Cucamonga
Four Points Sheraton Ontario-Rancho Hotel
Four Points Sheraton Ontario-Rancho Hotel Cucamonga
Sheraton Ontario-Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
Four Points Sheraton Ontario-Rancho Cucamonga Hotel
Four Points Rancho Cucamonga
Four Points by Sheraton Ontario Rancho Cucamonga
Four Points by Sheraton Ontario-Rancho Cucamonga Hotel

Four Points by Sheraton Ontario-Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Disliked: Staff & service
The website said mini fridge, clock, radio, HBO, and WI-FI included. Room had none of the above except WI-FI, but the WI-FI was not secure so you couldnt access any sites. Stay away from this hotel. Total rip off.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

8/10 Good

Helena, Rolling Hills Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach. I found a roach in my duffel bag after staying here. I will never stay there again. I deep cleaned my house because I was afraid that the one I found was not the only one.
Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Liked: Staff & service, room comfort
Nice, comfy, roaches
Everything about the room and service good except having to kill a couple roaches
Stayed 1 night in Jul 2024

2/10 Terrible

Edgar

Stayed 1 night in May 2024

10/10 Excellent

Ysidra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place
Stayed 2 nights in Jul 2024

2/10 Terrible

Rama Krishna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location! However, I had terrible experience here. Stayed there for two nights with kids. Unfortunately, the property is managed poorly. First, I find a used condom under the cushion of the chair. Second, when I reported it they took 4 hours to come and clean it despite telling them we had kids in the room. Third, the staff responded like she gives a damn and it’s not a big deal. Finally, the cleanliness is very questionable. Every time, I walked in the lobby there was spillage of water or something on the floor that was being cleaned but they were doing it at all the exit points with power cables, tubings etc laying around which made going in and out and moving luggage safely a difficult job. Would Understand if if is once but it was going on for about 6-7 hours.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New manager and it shows! Great staff for morning and evening evening shifts very accommodating very customer service orientated. The pool and hot tub lead a little work as it relates to getting it cleaned otherwise a great stay.
Stayed 2 nights in Jul 2024

4/10 Poor

Brianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower had someone else’s hair on the wall, there was a pad wrapper inside of the cushion of the chair and my son had found it. The room smelt nice but overall cleaniness id give it a 5/10
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Our stay was convenient and cost effective.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanna

Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Clean rooms, dirty pool. Front desk guy wasn’t the friendliest. Just ok place
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice, modern property. Well kempt. TV didn't work. It was stuck on the hotel advertising channel and the remote only worked to turn the TV on and adjust the volume. We called guest services for help and were told that engineering was off that day and they'd send someone up but there was no guarantee they'd be able to fix it. They never sent anyone. We also called the front desk to ask about how to get ice and they explained there is an ince machine on each floor. The issue is that we didn't have an ice bucket in our room. They said they'd send someone up to bring us one and again, no one came. The property itself is nice but the service is lacking.
Stayed 1 night in Jun 2024

8/10 Good

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service
A Consistently Wonderful Stay
This was our 3rd time staying at this property. We always choose this place for a few reasons: it is close to where my family lives and we visit quite often from San Francisco, it is close to good dining, it's in a safe area, and it is pet friendly. The staff makes all of us --- including our fur baby --- feel welcome. The room is always clean and well appointed. Our only complaint during this current stay was the air conditioning unit in our room was very loud - So loud that we cannot hear the television. We had to turn on closed captioning, otherwise we'd have to put the TV on full volume and risk disturbing our neighbors late a night. This won't prevent us from booking at this hotel in the future. The pros definitely outweigh this one small con.
Stayed 1 night in Jun 2024

8/10 Good

Ken, Fresno

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 5 stars, but, I was in room 126. The bathroom in 126 looked as though it was being worked on. The cocking around the shower was a mess. Otherwise the property was very clean, attractive and friendly staff. And dog friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The option to check in the night before and opt for an earlier arrival was awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Joanell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lighting was dim in the room
Stayed 1 night in Jun 2024

4/10 Poor

Dahlia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Tory

Liked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

javier

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced for what hotel had to offer. Rooms are run down, and staff could care less. Overall bad stay
Stayed 1 night in Jun 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was really Amazing. Although our room wasn't cleaned the day before we left. Also, there was no chest of drawrs. There was one outsde the room but none in the room.
Stayed 4 nights in May 2024