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InterContinental Cleveland, an IHG Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cleveland, an IHG Hotel

Exterior
Reception hall
Point of interest
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
9801 Carnegie Ave, Cleveland, OH, 44106
  • Cleveland Clinic
    6 min walk
  • Severance Hall
    15 min walk
  • University Hospitals of Cleveland
    15 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    12 min drive

Room options

View all photos for Classic Room (Upgraded)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Business Lounge Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Business Lounge Access

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible, Business Lounge Access (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Accessible, Business Lounge Access (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Business Lounge Access (Walk In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Business Lounge Access (Walk In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Business Lounge Access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Separate Bath and Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed (Separate Bath and Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Walk In Shower)

Junior Suite, 1 King Bed (Walk In Shower)

Junior Suite, 1 King Bed (Walk In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Business Lounge Access (Walk In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Business Lounge Access (Walk In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

InterContinental Suites Hotel Cleveland, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1001)
The price is NZ$425
for 1 room
includes taxes & fees
8 Jan - 9 Jan
InterContinental Suites Hotel Cleveland, an IHG Hotel

About the area

Cleveland

With a stay at InterContinental Cleveland, an IHG Hotel, you'll be centrally located in Cleveland, a 6-minute walk from Cleveland Clinic and 15 minutes by foot from Severance Hall. .This luxury hotel is 0.8 mi (1.4 km) from University Hospitals of Cleveland and 1 mi (1.7 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - 6 min walk
  • University Hospitals of Cleveland - 15 min walk
  • Cleveland Museum of Art - 17 min walk
  • Case Western Reserve University - 19 min walk
  • Cleveland Museum of Natural History - 3 min drive

Getting around

  • East 105th-Quincy Station - 14 min walk
  • Cleveland Station - 16 min drive
  • Cleveland Hopkins International Airport (CLE) - 20 min drive

Restaurants

  • ‪Burger King - ‬12 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪China Mountain III - ‬16 min walk
  • ‪UH Cafeteria - ‬3 min drive
  • ‪CCF International Café - ‬4 min walk

About this property

InterContinental Cleveland, an IHG Hotel

Luxury Cleveland hotel in Fairfax with 2 restaurants
InterContinental Cleveland, an IHG Hotel offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 294 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at North Coast Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 35000 square feet (3252 square meters) of space consisting of conference space and 10 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
North Coast Cafe - This restaurant serves breakfast and lunch.
Table 45 Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 22-22 for adults and USD 10-11 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (35000 square feet)
  • Meeting rooms - 10

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 20.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 22 for adults, and USD 10 to 11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

InterContinental Cleveland, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 488 out of 772 reviews" "
Rating 8 - Good. 182 out of 772 reviews" "
Rating 6 - Okay. 57 out of 772 reviews" "
Rating 4 - Poor. 32 out of 772 reviews" "
Rating 2 - Terrible. 13 out of 772 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Niti

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from beginning to the time we left the property were warm and eager to please and handle our needs. We also noticed. Kudos to The front desk staff, the housekeeper Khadija, the room service attendant and the staff at the C2 Bar and Lounge. Only wish there was a direct line (button on the in-room telephone) to the front desk - had to press a concierge button and then transferred. This was a mild issue not enough to lower the 5 star rating
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Stayed 4 nights in Aug 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great except the room wasn’t available until 2 hours after check in … it made us late for a concert, but they were polite about it.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lizbeth

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wenjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient...great service at Table 41.
Stayed 1 night in Aug 2024

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated decor but overall great stay.
Stayed 3 nights in Aug 2024

8/10 Good

stephen

Travelled with partner
Large room, hotel is well located
Stayed 2 nights in Jul 2024

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in breakfast was great rooms were good. Recommend to anybody.
Stayed 1 night in Aug 2024

8/10 Good

rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was in the heart of the Cleveland clinics
Stayed 1 night in Jul 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Cleveland Clinic
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great 👍
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

karen

Stayed 1 night in Jun 2024

2/10 Terrible

Carol

Travelled with family
Disliked: Property conditions & facilities
Great rooftop dining and views. Rooms in need of updating. Mattress completely collapsed and pillows should be thrown out. Unhelpful front desk staff and no concierge service. Valet attendant was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

jongwon

Stayed 2 nights in Jun 2024

4/10 Poor

Devon

Travelled with family, Business traveller
Disliked: Cleanliness
We were originally put into a room with double beds but one bed was placed right on the floor - the frame had been removed and the mattress just put right on the floor. Also there was an incredibly strong bleach smell. We asked to move rooms and we were placed in an “upgraded room”. Everything seemed fine until we discovered an unwrapped, moldy sandwich in the mini fridge. We asked for housekeeping to come remove it and make sure the rest of the room was clean and left for the whole day. We came back and nothing had been cleaned. We called the front desk who said someone would come immediately. Nothing. We went down to the front desk in person who said someone would take care of it right away. Nothing. We called again and was told that someone would come. 1.5 hr later and nothing. So, we checked out early and moved to the Hyatt which was great. This was the absolute worst Intercontinental I have ever been to.
Stayed 4 nights in Jun 2024