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Candlewood Suites Richmond-South, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Richmond-South, an IHG Hotel

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, desk, laptop workspace, blackout curtains
BBQ/picnic area
Studio Suite, 1 King Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
4301 Commerce Rd, Richmond, VA, 23234
  • Hunter Holmes McGuire VA Medical Center
    6 min drive
  • Shockoe Slip
    6 min drive
  • Virginia Commonwealth University Medical Center
    7 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    16 min drive

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites Richmond Airport, an IHG Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (1084)
The price is NZ$197
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Candlewood Suites Richmond Airport, an IHG Hotel

About the area

Richmond

When you stay at Candlewood Suites Richmond-South, an IHG Hotel in Richmond, you'll be in the business district, within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. .This hotel is 7.5 mi (12 km) from Broad Street and 12.3 mi (19.8 km) from University of Richmond.

What's nearby

  • Shockoe Slip - 6 min drive - 8.5 km
  • Virginia Commonwealth University - 8 min drive - 10.5 km
  • The National - 8 min drive - 10.3 km
  • Greater Richmond Convention Center - 10 min drive - 11.0 km
  • Broad Street - 11 min drive - 12.1 km

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Tacos Mexico - ‬2 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Al's Big Burger - ‬5 min drive

About this property

Candlewood Suites Richmond-South, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Richmond-South, an IHG Hotel offers 104 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–9:00 AM: USD 5.00-25.00 for adults and USD 5.00-25.00 for children

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 155 out of 419 reviews" "
Rating 8 - Good. 127 out of 419 reviews" "
Rating 6 - Okay. 52 out of 419 reviews" "
Rating 4 - Poor. 36 out of 419 reviews" "
Rating 2 - Terrible. 49 out of 419 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would stay here again again very nice room for very nice price
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities
There was a lot of dust in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Jhen

Great stay
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mostly comfy and pleasant
Super cute and functional room, great shower. Neither of us thought the bed was comfortable, but others may. He thought it was too soft and i thought it was too hard. Breakfast is pitiful, so if youre a morning protein person, plan to look elsewhere.
Stayed 1 night in Aug 2024

6/10 Okay

ajibola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem i have with my reservation at candlewood suite richmond VA is ithat booked a room with two queens beds and i was given a room with a queen bed and the receptionist told me that is king size. Queen size bed is king size bed at candlewood Suites richmond VA.
Stayed 1 night in Aug 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke alarms are not maintained well and the air conditioning has mold smell when turned on
Stayed 1 night in Aug 2024

10/10 Excellent

Sylicia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very clean and vey quiet the staff was awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaylyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great but it’s just not located in the nicest area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PET FRIENDLY?/ NOT. PET RIPOFF
Technically we did not stay. Hotels.com did nt innform me of the outrageous pet fees when I booked so I did not check in. I should be refunded my room fee as Hotels.com did not disclose the pet fee in advance. PET FRIENDLY was all it said. $125 EXTRA for one night is outrageous. I went to Red Roof in, whose total charge was less than the add-ons. Highly recommend Red Roof Inn. There is of course no way to contact Hotels.com to request a refund. DO NOT STAY HERE IF YOU HAVE A PET
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
The first night the fire alarm scared me I didn't sleep well
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot the staff was so helpful and respectful will always stay be staying there when I come down…
Stayed 4 nights in Jun 2024

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot comfortable stay and the staff was amazing. Will most definitely stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Jason

Business traveller
Not do to the hotels fault but the guests in the room next to me were making noise all night until 3am along with the smell of marijuana. To the point that I had to call the front desk to make a complaint.
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alberto

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Pretty nice hotel
Stayed 1 night in May 2024

10/10 Excellent

Sierra

Stayed 3 nights in May 2024

4/10 Poor

Emily

Travelled with pets
Disliked: Cleanliness, staff & service
Walked in at 2:36 and turned away because check in was at 3. Didn’t even ask my name or say hi
Stayed 2 nights in May 2024