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Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Seasonal outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪6 min drive‬
  • Regency Square Mall
    ‪6 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed (Extra Floor Space)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels, soap

Standard Room

  • 39.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 39.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 2 Queen Beds

  • 39.5 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Richmond

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel is in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 7.7 mi (12.4 km) from Lewis Ginter Botanical Garden and 10.1 mi (16.3 km) from Carytown.

What's nearby

  • Short Pump Town Center - 6 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • University of Richmond - 10 min drive
  • Lewis Ginter Botanical Garden - 11 min drive
  • Virginia Commonwealth University - 14 min drive

Getting around

  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Silver Diner - ‬2 min drive
  • ‪Chicken Salad Chick - ‬12 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Hotel with free breakfast, in the vicinity of Short Pump Town Center
Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 112 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary self-serve breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Richmond? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (500 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – December 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
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Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
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Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Short Pump Area
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Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 775 reviews" "
Rating 8 - Good. 224 out of 775 reviews" "
Rating 6 - Okay. 65 out of 775 reviews" "
Rating 4 - Poor. 22 out of 775 reviews" "
Rating 2 - Terrible. 16 out of 775 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lekei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing. They really are attentive to the customers’ needs and they’re efficient. The property is located in an area where there’s so many options for food and it’s in close proximity to other activities within the area.
Stayed 1 night in Oct 2024

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice with a lot of options. It was also very good. The room was clean as well as the bathroom. I will stay here again when I'm in the area.
Stayed 2 nights in Oct 2024

2/10 Terrible

Selam

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for four days, but our room was only cleaned once upon request. On our last day, housekeeping knocked at 9 AM and woke us up, despite checkout being at 12 PM, which seemed unprofessional. Overall, the service did not meet our expectations.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient for me not far from the Mall.
Stayed 1 night in Oct 2024

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claudette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient to my job.
Stayed 3 nights in Oct 2024

10/10 Excellent

WENDELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daija

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I 95 stop to see mom nearby
Stayed 2 nights in Oct 2024

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Super clean, super comfy. Good breakfast and easy check-in. Will definitely stay here again on my travels.
Stayed 1 night in Oct 2024

6/10 Okay

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not accessible
During this trip we stayed with Holiday Inn Express twice. In each one we requested a handicapped accessible room. In each we were given a room with one grab bar in the shower, no grab bars around the toilet and a toilet much too low. That is not accessible and I didn't if it is ADA compliant. We have learned our lesson. No more.
Stayed 1 night in Oct 2024

8/10 Good

Trisanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great- except there’s no Netflix with smart tv
Stayed 1 night in Oct 2024

10/10 Excellent

Sherill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff in the industry
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience, IF I did have to complain it would be about the lack of lighting turning into the property. I don't believe it's the hotels lights but the lights on the surrounding property in order to get to the hotel if that makes sense. Thank goodness for 20/20 and no other cars around lol. Overall, we'll be back
Stayed 1 night in Oct 2024

8/10 Good

HOA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Travelled with family
Liked: Amenities, property conditions & facilities
Breakfast!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it !
Stayed 1 night in Oct 2024

8/10 Good

Sherill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff
Stayed 1 night in Oct 2024

10/10 Excellent

Quran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and facility was flawless.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant hnext door is out of business limited lighting by entry roads and parking lot with a large pothole that is hard to see at night
Stayed 1 night in Oct 2024