The hotel left much to be desired. During the five days I stayed there, only one of the 3 lifts was working, which meant it was sometimes impossible to go up or down. It took me 6 minutes to go from the ground floor to the 11th floor. The bedsheet was torn. There was a hole in the bathroom wall where the tile finishing was missing. The air conditioning temperature control didn't work, causing the room to be very cold and giving me a sore throat. They mistakenly charged for a water bottle in the room. With the lifts broken, I had to take the stairs twice. There were several trays, dishes, jugs, and litter in the emergency stairs, which by law should always be clear. I reported this one night. The next day, the garbage was still there. I mentioned it again, and if you doubt it, the litter is probably still there. Overall, the breakfast is good, and they vary the hot items daily. Twice, the scrambled eggs were full of eggshells.