The air conditioning was terrible, the fan in the room also didn't work. The hallways are super creepy, no art work anywhere, carpet is dirty, no windows in the rooms. They will replace your bath towel everyday (no wash clothes), but the trash was never taken and I had to go hunt for toilet paper. For the amount of money charged, I wouldn't say it was worth it. The only plus, it is right in the center Piccadilly Circus. Oh, and they will not hold your luggage until check-in and to check-in early, it's an additional 40 pounds.