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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1303 Williamson Road, Roanoke, VA, 24016
  • Berglund Center
    ‪8 min walk‬
  • Civic Center
    ‪8 min walk‬
  • Roanoke Visitor Center
    ‪16 min walk‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Speciality)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Speciality)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Pool

Hyatt Place Roanoke Airport/Valley View Mall

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, (1004)
The price is NZ$292
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Roanoke Airport/Valley View Mall

About the area

Roanoke

A stay at Holiday Inn Express & Suites Roanoke – Civic Center by IHG places you in the heart of Roanoke, within a 10-minute walk of Berglund Center and Civic Center. .This hotel is 0.8 mi (1.3 km) from O. Winston Link Museum and 0.8 mi (1.4 km) from Roanoke Visitor Center.

What's nearby

  • Berglund Center - 8 min walk
  • Center in the Square - 20 min walk
  • Virginia Museum of Transportation - 3 min drive
  • Valley View Mall - 5 min drive
  • Carilion Roanoke Memorial Hospital - 6 min drive

Getting around

  • Roanoke Station - 6 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Little Caesars Pizza - ‬17 min walk
  • ‪2nd Helpings - ‬5 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬19 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Hotel in Roanoke with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers 90 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 90 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Roanoke – Civic Center by IHG. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 938 reviews
Rating 8 - Good. 179 out of 938 reviews
Rating 6 - Okay. 28 out of 938 reviews
Rating 4 - Poor. 12 out of 938 reviews
Rating 2 - Terrible. 28 out of 938 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this Holiday Inn Express. The facility and rooms were very clean, updated (looked new or recently renovated). The staff was very friendly and the breakfast was quite good. The hotel was within walking distance to the Civic Center which we were here to attend a concert which made this very convenient alleviating us from having to drive and find parking. The only slightly negative comment I have is the hotel is very close to the main highway which you will periodically hear trucks and highway noise. Beyond that everything was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient to downtown Roanoke for restaurants, entertainment, etc
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and service at checkin was very good. Serving team at breakfast were kind and didna really nice job.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel cost a little bit more than other nearby hotels (though we did get the suite with two beds and pullout couch), however, it was well worth the extra bucks. This hotel appeared to be new, extremely clean, and well maintained throughout. Our room was excellent! I really liked the key sensor feature in the elevator that prevents people from just entering the hotel and randomly going to various floors…just a nice security feature that more hotels should consider using. If we return to Roanoke in the future, we will definitely stay here again. :)
Stayed 1 night in Nov 2024

10/10 Excellent

Anwananie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convienent,
Stayed 1 night in Nov 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities
Nice breakfast, room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel, they let us check in early for a wedding, very helpful and quick service. The room was clean and set up very nice. Downfall would be us being in the room at 8:30 am and the cleaning people opening the door to come in and clean our room. The DND sign was on the door at the rime as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Room comfort
Good place to stay
Staff was helpful and friendly. Bed was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Rommel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice lobby, rooms were spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Viviana

Travelled with family
The room was very clean and confortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was covenant location, nice, clean and safe. The Starbucks in the next parking lot was very nice.
Stayed 2 nights in Nov 2024

8/10 Good

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jancinto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for 1 night to attend an event. Our room was clean and the front desk staff were very pleasant and welcoming. I would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gene

Travelled with partner
Liked: Amenities, property conditions & facilities
Property was very clean. Staff was friendly upon arrival and check out. Wish there was a restaurant and or bar on site. Otherwise great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, super clean, but the mattress wrecked us 😔
Stayed 1 night in Oct 2024

8/10 Good

Farid

Stayed 1 night in Oct 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not such a variety at breakfast as in Richmond.
Stayed 1 night in Oct 2024