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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1303 Williamson Road, Roanoke, VA, 24016
  • Berglund Center
    ‪8 min walk‬
  • Center in the Square
    ‪19 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Speciality)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Speciality)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Roanoke, VA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1763)
The price is NZ$338
for 1 room
includes taxes & fees
2 May - 3 May
Country Inn & Suites by Radisson, Roanoke, VA

About the area

Roanoke

A stay at Holiday Inn Express & Suites Roanoke – Civic Center by IHG places you in the heart of Roanoke, within a 10-minute walk of Berglund Center and Civic Center. .This hotel is 9 mi (14.5 km) from Smith Mountain Lake and 0.8 mi (1.3 km) from O. Winston Link Museum.

What's nearby

  • Berglund Center - 8 min walk - 0.7 km
  • Center in the Square - 19 min walk - 1.7 km
  • Virginia Museum of Transportation - 3 min drive - 2.4 km
  • Valley View Mall - 5 min drive - 4.5 km
  • Carilion Roanoke Memorial Hospital - 6 min drive - 5.0 km

Getting around

  • Roanoke Station - 6 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Little Caesars Pizza - ‬17 min walk
  • ‪2nd Helpings - ‬5 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬19 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Hotel in Roanoke with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers 90 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 90 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Roanoke – Civic Center by IHG. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96.56 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 974 reviews
Rating 8 - Good. 185 out of 974 reviews
Rating 6 - Okay. 29 out of 974 reviews
Rating 4 - Poor. 15 out of 974 reviews
Rating 2 - Terrible. 30 out of 974 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn was exceptional in the following areas: * cleanliness * facilities were safe and secure * rooms and beds were exceptional
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
ALL ABOVE
Stayed 3 nights in Jan 2025

10/10 Excellent

Reiner, FRANKTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2025

10/10 Excellent

Terry

Stayed 1 night in Oct 2024

10/10 Excellent

kenneth

Liked: Staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel in Roanoke

This spot is tried-and-true for me. Super polite staff, clean rooms, great water pressure in the showers, and there's a Starby's right in the parking lot for quick caffeination.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary Beth, Ft Myers

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the front desk receptionist since they greeted me with kindness. Even though I stayed for one night, I love how clean the rooms were as well. 10/10 experience!!
Stayed 1 night in Jan 2025

2/10 Terrible

George

I did not check in. I booked this hotel because your app said it was pet friendly and it wasn’t. So I couldn’t check in and it won’t let me cancel it
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming. Breakfast was very well tended and stocked. The cleanliness was excellent. I will stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Beth, Ft Myers

Stayed 1 night in Jan 2025

10/10 Excellent

Margarita

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely clean

I was really impressed with the cleanliness of this hotel. My room was spotless, the bathroom was well-maintained, and the common areas were equally tidy. The attention to detail made for a comfortable and relaxing stay. I’d definitely recommend this hotel to anyone who values a clean and welcoming environment.
Stayed 1 night in Dec 2024

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fazeel

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to the Berglund Center.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Comfy bed. Quiet. Warm welcome from receptionist. Easy access to Roanoke. Nice breakfast available early. Great!!
Stayed 1 night in Dec 2024

10/10 Excellent

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & clean

Comfortable stay for one night Clean room friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Susan

I got sick and was unable to make it. I did not use the reservation. Is there a way to get a refund or credit? Thank you for your consideration
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to spend a couple of nights.
Stayed 2 nights in Dec 2024

8/10 Good

Wilma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jovan, ETOBICOKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024