Located in Roanoke, Mainstay Suites Airport is a 2-minute drive from Valley View Mall and 6 minutes from Berglund Center. .This hotel is 4 mi (6.5 km) from Center in the Square and 4.6 mi (7.4 km) from Virginia Museum of Transportation.
What's nearby
Valley View Mall - 17 min walk - 1.5 km
Berglund Center - 6 min drive - 6.6 km
Center in the Square - 6 min drive - 6.6 km
Virginia Museum of Transportation - 7 min drive - 7.4 km
Carilion Roanoke Memorial Hospital - 9 min drive - 9.1 km
Getting around
Roanoke Station - 6 min drive
Roanoke Regional Airport (ROA) - 3 min drive
Restaurants
Cookout - 11 min walk
McDonald's - 13 min walk
Chick-fil-A - 3 min drive
K&W Cafeteria - 9 min walk
Buffalo Wild Wings - 2 min drive
About this property
Mainstay Suites Airport
Hotel with free parking, near Valley View Mall
Mainstay Suites Airport offers 77 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.
Make yourself at home in one of the 77 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Mainstay Suites Airport.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Free return airport shuttle from 4:00 AM to 9:00 AM
Airport shuttle on request
Family friendly
Full-sized fridge
Corner/local shop
Kitchen
Laundry facilities
Microwave
Separate dining area
Sofa bed
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Vending machine
Guest services
24-hour front desk
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Business services
Business centre
Computer station
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
Fireplace in reception
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Double sofa bed
Fan
Heating
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Towels
Entertainment
32-inch LCD TV
TV channels
Premium channels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Dining room
Dishwasher
Freezer
Kitchen
Microwave
Paper towels
Fridge
Stovetop
Toaster
More
Desk
Dryer
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: USD 25 per accommodation, per week
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
A car is not required for transportation to and from this property
Property is also known as
Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very nice and spacious suite. Our room was not ready when we checked in but the staff worked to allow us to use a different room so that we could shower and rest up from our traveling prior to heading back out to the Virginia Tech football game. Our room was ready before we left and it was perfect. Thank you so much!
The staff here were delightful. The front desk receptionist and the shuttle driver were just lovely people. However, that is all I can say about this place. It is old and my room was gross. There were stains on the ceiling, dust on the walls, it smelled like fast food. All the furniture and appliances ripped, stained, spotted, etc. It's very old and overpriced for the condition it's in. There are many airport hotels, I would choose another for my next stay.
It was okay. This property needs a facelift. The inside is very outdated. The walls are damaged and the elevator stinks. The coffee in the lobby is disgusting and they do not serve breakfast. The hallways look like they have not been vaccumed in a month. The property is loud from the highway near by.
Front desk person was asleep when I got there & kept dozing off trying to mess with the computer to check me in. She also was messing with the zits on her forehead and scratching her head. No sanitizer was available when she handed me my license back. No one wants another persons zit residue or hair chemicals, period!! Later that night, someone tried getting into my room because the same front desk person checked them into the same room I was in. Luckily I had just gotten back from dinner or else someone would have been in my room with my belongings. Then the front desk person called my room to ask who was in it.
I Did not get the room I reserved had on the 1st floor, was told because it was a ‘dog room’ and Was given another room on the 4th floor which was not the type I reserved, mentioned that and was moved to another room, still on the 4th floor. Couch was old, stained and sunken in and smelled like wet dog.
Heard mixed reviews but decided to stay anyway because it was close to the airport. Staff was friendly. Halls and elevator could be a little cleaner, but the room was very clean and well appointed. Saw a review about traffic noise. Yes, there was some traffic noise. but that was understandable as it is close to the airport and highways. If you want quiet, book a hotel in the woods. I was very satisfied an I am very picky. I think it was a good value for thee money. I would definitely stay again.
Be advised that although the pet fee is a one time fee for a 1-7 day stay, Expedia says the pet fee is $25 but it is actually $50. Great if you are staying 2 nights or longer, but steep for a 1 night stay.
kenney
Stayed 1 night in Sep 2024
10/10 Excellent
Verified traveller
Business traveller
2 Oct 2024
Liked: Amenities
Verified traveller
Stayed 1 night in Sep 2024
10/10 Excellent
Tracy
1 Oct 2024
Tracy
Stayed 6 nights in Sep 2024
6/10 Okay
Eric
Travelled with family
30 Sept 2024
Liked: Cleanliness, staff & service
We stayed here during a power outage at our house. It's a decent place and looks pretty nice for the most part. I appreciated the more homey feel. Having a full size fridge was awesome. The bottom shelf was broken but I found a way to fix it. Asked for extra pillows but never heard back. The coffee was like motor oil, nearly the complete opposite of what one would normally get at a hotel. Overall, the experience was just ok.
Free shuttle service to airport only runs on certain days. But Uber is about $13 and only minutes away. Morning desk clerk a great guy and was very helpful & kind. Room spacious & clean. Full kitchen with dishes & utensils. Very nice hotel.