4/10 Poor
Karine
Travelled with partner
1 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We would not recommend this hotel based on our experience. After messaging us early on, we were sent no instructions or further communications close to our stay. We showed up from the train station, found the door and realized it was not a “typical hotel.” It was more of an office/condo building. It had a non-descript buzzer that allowed us into a gated room where another gate was there. No one came to greet us, so we went out and buzzed again to see if someone would talk to us: Nope. But this second buzz got us past both gates. Then we walked up 8 flights of stairs with heavy luggage. Upon arriving, we found an open door to the suite and entered a kitchenette/lobby area. There was no one behind the desk or anywhere. With that, we found one bedroom open with keys in it. We had to assume it was ours. Without any instructions on keys or check-in/out, we just tried all the doors with the keys to make sure they’d work. In the room, we found hairs leftover, a leftover razor cover in the shower, blood stains on the sheets and a general lack of cleanliness. We stayed there just overnight since we had to leave early in the morning. By the time we left at 8 am, no one was there still. We weren’t sure if there were people in the other rooms. Overall, a bizarre self-check-in and out of a somewhat dirty room and haven’t heard from them since.
Karine
Stayed 1 night in Aug 2024