2/10 Terrible
Christopher
4 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my worst experience ever at a hotel. I like to start off by saying the front desk girls did try to help out to the best of their ability but what went on was far out of their control and no manager was ever present tohelp.I first arrived at the property and was given my room. Apparently, they control the temperature in your room from their office. I told them i wanted 68 degrees. Went to the room and realized the ac didn't work. told them about it and they gave me another room. When into that room the AC didn't work. Tired to open the window but the back faces a toilet exhaust so that wouldntwork.Went downstair and got another room. Guess what? AC didnt work in that room. I told them to leave me in this room because at least it faced the front and i would open the window till they fixed the ac. Doesnt end there. Following day i have to move my room to the room with AC. Its not ready when i leave in the morning so i tell them to move my clothes into my room after my new room is ready. Come back after a long day. Guess what? my suitcases are not in my room. They had to go looking for it. They finally found it and i went to my room. ITS NOT DONE. i spend 2 night in that room. on the day i leave i look in the mirror after a shower and i see red dots all over my back and my sides. THEY HAD BED BUGS!!!! i had to almost miss my flight. find new luggage. Wash and dry my clothes before i got on the plane. Worst experience of my life. I do not recommend this place at all
Christopher
Stayed 3 nights in Nov 2024