The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle at scheduled times, an area shuttle, and a train station drop-off service. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Concierge services and limo/town car service can be provided. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
May Sapa Hotel has designated areas for smoking.