6/10 Okay
Patricia
Travelled with family
16 Jun 2024
5* hopes but 3* reality
Given the rating for the hotel we were disappointed in certain aspects. The location of the hotel we ideal to visit Chenonceaux Chateau and the pool area was excellent including hot tub/sauna.
The staff were friendly & helpful. The Bistro food was good. Our suite however was poor as there was no view and the bathroom only had a handheld shower connected to the bath taps and due to the sloping rood it was not possible to stand up when showering. This was very inconvenient. The sofa bed was uncomfortable and did not have a duvet (only sheets/blanket) We met the owner when we left and she advised that we should have asked to change suites. The tariff for the above was extremely high and our experience did not justify this and we will not be staying at this hotel in the future.
Patricia
Stayed 1 night in Jun 2024