VR Queen Street - Hotel & Suites

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen
Premier King Room
Front of property
50-inch Smart TV with digital channels, TV, streaming services
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premier King Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard King Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Compact Single Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Two-Bedroom Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

One-Bedroom Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Auckland

A stay at VR Queen Street - Hotel & Suites places you in the heart of Auckland, within a 15-minute walk of Sky Tower and SkyCity Casino. .This eco-certified hotel is 1.4 mi (2.2 km) from Auckland Ferry Terminal and 1.3 mi (2.1 km) from Princes Wharf.

What's nearby

  • University of Auckland - 4 min walk
  • Auckland City Hospital - 12 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬4 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Eight at Cordis, Auckland - ‬2 min walk
  • ‪The Whitelady K Road - ‬4 min walk

About this property

VR Queen Street - Hotel & Suites

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include bicycle tour information and bike parking.
Grab dinner at Latitude 36, a restaurant that specializes in Modern European cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Auckland? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 40 for adults and NZD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Latitude 36
  • Bar Latitude 36

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Microwave
  • Fridge
  • Toaster

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 1003 reviews" "
Rating 8 - Good. 367 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Full kitchenette with coffee, tea, and hot chocolate too. Love that they have YouTube on TV - so much better than standard TV. The restaurant across the street has really good pizza at a terrific price as an added bonus. Lots of nice parks to enjoy close by as well. Will definitely consider returning when I visit NZ in the future.
Stayed 1 night in Oct 2024

8/10 Good

Stevie

Liked: Staff & service, property conditions & facilities
The room i stayed in had bed bugs but otherwise everything was wonderful. Staff are very friendly and polite
Stayed 5 nights in Oct 2024

10/10 Excellent

Masha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! This was right by the shopping areas and all within walkable distance. The room service was great. The room itself was great.
Stayed 11 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well presented thanks
Stayed 1 night in Oct 2024

8/10 Good

Cara, SMYRNA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to SkyCity, as well as the Quarry stops. Lots of local restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeseul

Stayed 1 night in Sep 2024

8/10 Good

Prapaphon

Stayed 1 night in Sep 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls working at the front desk were absolutely helpful, professional and knowledgeable! Cudos specifically to the lady working in the evening
Stayed 4 nights in Oct 2024

6/10 Okay

Stephen

Acceptable
Ok room, small and had a smell. No towels in the bathroom so had to call reception to get those. Fine if you’re just sleeping there and spending your days exploring Auckland.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a good position for our requirements but be aware if you require parking you need to pre book or park in the parking station across the road, both you have to pay for, check your bed configuration especially if you’re 2 couples, we had 1 king bed & 2 singles.
Stayed 2 nights in Sep 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

han man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good . Room is small but very clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

K

Stayed 1 night in Sep 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at VR! The staff were amazing and the two bedroom suite was very good value for money.
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Stayed 1 night in Aug 2024

6/10 Okay

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bit disappointing that the 'free' wifi was only 10mb, also parking was full even though I messaged more than 24hrs before to arrange (no reply) Good spacious room with 2 seperate breeding with was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy to Queen St, K' Rd and public transport
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
socks from previous customer, tell the counter but nothing been done. no opening window, air conditioning and bathroom fan not work, so poor air condition, have to open the front door get some fresh air.
Stayed 2 nights in Sep 2024

10/10 Excellent

C

Stayed 1 night in Sep 2024

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet although it’s in the city and they let us park beyond our check out time coz we had a graduation ceremony to attend - we did pay for the parking but it was ok.
Stayed 1 night in Sep 2024

10/10 Excellent

Marianella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in VR Queen Suites is very convenient, very near to dining, shopping and city center.
Stayed 4 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was convenient and close to everything. Nice clean rooms and helpful staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Donna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Told reception about our shower and it didn’t get sorted. Water poured everywhere (mostly outside it) which was dangerous for my elderly mother. Also no Sky etc only simple tv 1,2,3 etc had to use own networks off cell which would not always be useful for everyone for the price you pay to stay.
Stayed 2 nights in Sep 2024