Hotel de la Cite Carcassonne - MGallery Collection Carcassonne, FRA - Best Price Guarantee

Room type	Options	Nightly price	Book
Superior Room, 1 King Bed, View 20 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed 215-sq-foot room with garden views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Family Twin Room, Multiple Beds Room with view 1 Double Bed and 2 Twin Beds (Extra beds available: Cot) Room sleeps 4 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 Double Bed and 2 Twin Beds Overlooking the city Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Classic Room, 1 King Bed, View Room with view 20 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed 215-sq-foot room with city views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Bathroom grab bars Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite, 1 King Bed with Sofa bed, View Room with view 45 square metres 1 King Bed and 1 Twin Sofa Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed and 1 Twin Sofa Bed 484-sq-foot individually decorated room with city and garden views Layout - Bedroom Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippers Practical - Safe, double sofa bed, and desk; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 59
Number of floors - 2
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
Swimming pool
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Outdoor seasonal pool
Wedding services
Designated smoking areas
Pool umbrellas
Tours/ticket assistance
Free WiFi
Year Built – 1909
Number of restaurants - 1
Designated smoking areas (fines apply)
Conference centre
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Luggage storage
Winery attached
Pool sunloungers
Terrace
Babysitting or childcare (surcharge)
Electric car charging station
Water dispenser
Vegetable garden
Banquet hall
Uncovered parking
Food and water bowls
Vegetarian breakfast available
Locally-owned & organised tours & activities
Showcase for local artists
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
Spanish

Parking

Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

Hotel de la Cite Carcassonne - MGallery Collection offers 59 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Television
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Dial-up internet access
Bathrobes
Hair dryer
In-room safe
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Premium bedding
Soundproofed rooms
Turndown service
Free bottled water
Wireless internet access
Blackout drapes/curtains
Slippers
Cable TV service
Flat-panel TV
Free WiFi
Individually furnished
Individually decorated
Pillowtop mattress
Pillow menu
TV size 42
TV size (measurement) inch
Bathtub or shower
Connecting/adjoining rooms available
Free cots/infant beds
Electric kettle
Towels provided
Linens provided
Housekeeping on request
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Change of towels (on request)
Change of bed sheets (on request)
WiFi speed - 25+ Mbps
Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

La Barbacane 1 étoile - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Bar Blbliothèque - Onsite cocktail bar. Open daily.

24-hour room service is available.

Nearby Things to do

Golfing nearby
Snorkelling nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped rentals nearby
Rafting nearby
Mountain biking nearby
Windsurfing nearby
Bicycle rentals on site
Boat tours nearby

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 2
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Massages
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for EUR 80.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of EUR 20 per pet, per night
Food and water bowls are available
Specific rooms only, restrictions apply
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Guest education on local ecosystems and culture

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 28 per person
Uncovered valet parking fee: EUR 30 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Cite MGallery Collection
de la Cite Carcassonne MGallery Collection
Hotel Cite
Hotel Cite MGallery Collection
Hotel de la Cite Carcassonne MGallery Collection
Hotel Cite Carcassonne MGallery Collection
Cite Carcassonne MGallery Collection
De La Cite Carcassonne
Hotel de la Cite Carcassonne - MGallery Collection Hotel
Hotel de la Cite Carcassonne - MGallery Collection Carcassonne

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

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Awards & Affiliations

The property is a member of Historic Hotels of the World.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel de la Cite Carcassonne - MGallery Collection

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Luxury Carcassonne hotel in City of Carcassonne with a winery

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Hotel de la Cite Carcassonne - MGallery Collection

Hotel Amenities