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Hôtel Universel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Universel

Indoor pool
Executive Suite, 1 King Bed
Bicycling
Turkish bath/hammam, body treatments, Swedish massages, body wraps
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Alma College
    8 min walk
  • Parc de Falaise
    13 min walk
  • Mario-Tremblay Centre
    3 min drive
  • Alma, QC (YTF)
    7 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Water view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Alma

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (700)
The price is NZ$189
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Comfort Inn Alma

About the area

Alma

With a stay at Hôtel Universel in Alma, you'll be 10.5 mi (17 km) from Lac St Jean Beach and 14.2 mi (22.9 km) from Jardin Scullion. .This family-friendly hotel is 26.5 mi (42.7 km) from Fairy Hole Cavern Park.

What's nearby

  • Alma College - 8 min walk - 0.7 km
  • Parc de Falaise - 13 min walk - 1.1 km
  • Mario-Tremblay Centre - 3 min drive - 2.0 km
  • Lac St Jean Golf Club - 25 min drive - 18.5 km
  • Lac St Jean Beach - 30 min drive - 17.0 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk

About this property

Hôtel Universel

Family-friendly hotel with a full-service spa and a fitness center
Hôtel Universel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 71 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy a meal at Pacini, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 13 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pacini - This restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 14-22 for adults and CAD 9-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Pacini

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 13

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 2024-11-30, 008072

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 978 reviews" "
Rating 8 - Good. 315 out of 978 reviews" "
Rating 6 - Okay. 70 out of 978 reviews" "
Rating 4 - Poor. 22 out of 978 reviews" "
Rating 2 - Terrible. 5 out of 978 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rejean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andreanne

Stayed 1 night in Aug 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien dormi, belle chambre
Stayed 1 night in Aug 2024

8/10 Good

Yann

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best quality price in Alma
Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Jul 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

SOHEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

SOHEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2024

10/10 Excellent

James-William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Jun 2024

8/10 Good

Ilie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice upgrade to a room with balcony on the pool side. Balcony door needs shades … older hotel but rooms are clean …
Stayed 1 night in Jun 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nicely situated above the river a lovely view.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Easy check in
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, chambre spacieuse et confortable
Personnel sympathique. Chambre spacieuse et confortable. J’y retournerais.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay at Hotel Universel
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Stayed 1 night in May 2024

10/10 Excellent

mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024