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Hotel Princesse Flore

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Princesse Flore

Turkish bath/hammam, body treatments, body scrubs, thalassotherapy
Turkish bath/hammam, body treatments, body scrubs, thalassotherapy
Suite
Front of property - evening/night
Rooftop bar, al fresco dining, open daily

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • 24/7 front desk
  • Spa
  • Pet-friendly

Explore the area

Map
5 Place Allard, Royat, Puy-de-Dome, 63130
  • Royat Spa
    2 min walk
  • Le Cintra
    1 min walk
  • Royat Chamalières Station
    6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    21 min drive

Room options

View all photos for Double Room Privilege

Premium bedding, down duvets, minibar, in-room safe

Double Room Privilege

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Room

Aiden by Best Western Clermont-Ferrand Hotel & Spa

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Spa
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Free WiFi
4.5 out of 5, Wonderful, (341)
The price is NZ$194
for 1 night
includes taxes & fees
25 Dec - 26 Dec
Aiden by Best Western Clermont-Ferrand Hotel & Spa

About the area

Royat

A stay at Hotel Princesse Flore places you in the heart of Royat, steps from Royat Spa and 12 minutes by foot from Auvergne Volcanoes Regional Nature Park. .This family-friendly hotel is 1.7 mi (2.7 km) from Pierre de Coubertin Nautical Stadium and 1.8 mi (2.9 km) from Place de Jaude.

What's nearby

  • Royat Spa - 2 min walk
  • Place de Jaude - 5 min drive
  • Clermont-Ferrand Cathedral - 7 min drive
  • L'Aventure Michelin - 9 min drive
  • Stade Marcel Michelin - 9 min drive

Getting around

  • Clermont-Uni-T2C Tram Stop - 5 min drive
  • Royat Chamalières Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 21 min drive

Restaurants

  • ‪Casino de Royat - ‬3 min walk
  • ‪Tarterie de Venise - ‬4 min drive
  • ‪La Passerelle - ‬16 min walk
  • ‪Le Président - ‬14 min walk
  • ‪La Station - ‬2 min walk

About this property

Hotel Princesse Flore

Luxury hotel with 2 restaurants and 2 spa tubs
Hotel Princesse Flore offers 36 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site. Other recreational amenities include a sauna.

Guests under 6 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Make yourself at home in one of the 36 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at La Flèche d'Argent, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Royat? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
A complimentary manager's reception is offered each day.
La Flèche d'Argent - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Le Grand Prix - This bistro specializes in French cuisine and serves brunch and lunch. A children's menu is available. Reservations are required. Open select days.
Le 7th Fore - This rooftop bar specializes in French cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Secured covered valet parking on site (EUR 15 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 24-24 for adults and EUR 0-24 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Flèche d'Argent
  • Le Grand Prix
  • Le 7th Fore

Things to do

  • 2 hot tubs
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike parking
  • Lifeguards on-site
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (646 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 81
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • 4 steps to reach property
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Children's slippers
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 to 24 for adults, and EUR 0 to 24 for children
  • Covered valet parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 20
  • Spa fee: EUR 20
  • Spa tub fee: EUR 20
  • Facilities fee: EUR 20 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the swimming pool, health club, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Princesse Flore Hotel
Hotel Princesse Flore Royat
Hotel Princesse Flore Hotel Royat
Hotel Princesse Flore Royat
Princesse Flore Royat
Princesse Flore

Hotel Princesse Flore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 268 reviews" "
Rating 8 - Good. 88 out of 268 reviews" "
Rating 6 - Okay. 18 out of 268 reviews" "
Rating 4 - Poor. 4 out of 268 reviews" "
Rating 2 - Terrible. 1 out of 268 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiffull hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but not 5* in terms of service
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult clients handled brilliantly!
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Stayed 1 night in Jul 2019

6/10 Okay

Robin

Disliked: Property conditions & facilities
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel close to Chamalières
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
Stayed 1 night in Jun 2019

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Dinner
The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous! Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.
Stayed 1 night in Apr 2019

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Good hotel, did exactly what we needed for a stop over travelling through France. Comfortable and quiet.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
excellent hotel in central France
Very well appointed rooms BUT on our 2nd stay the double room was too small to be even a single. Restaurant expensive and menu undecipherable to an English person with complicated set menus. I mistakenly ordered some thing from a set menu as I am vegetarian and was charged for whole set menu.
Stayed 1 night in Sep 2018

10/10 Excellent

david t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Shaw Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class
Very accommodating to weary travellers, took a short notice booking and gave us a lovely suite with excellent facilities. Very handy for Vulcania and Puy De Dome. Room was spacious clean and comfortable. Excellent views from 7th floor bar.
Stayed 2 nights in Jul 2018

10/10 Excellent

Elly, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with an amazing roof terrace. Good sized, clean bedrooms. Wonderful breakfast.
Stayed 1 night in Jul 2018

4/10 Poor

geoff, london

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel
In no way is this a 5 star hotel we refused a hot meal in the restaurant on the night we arrived and no alternative hot meal was offered i.e. no in room menu was available. I suggested a compromise that my partner and I had a single main course in the bar area this was flatly denied. The staff were officious and unfriendly with no help given to find an alternative restaurant. definitely not recommended as a luxury hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Nan, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Clermont-Ferrand
Super service, room was large and clean. Their breakfast buffet was extremely generous and so tasty. Their restaurant for Dinner was outstanding!
Stayed 4 nights in Feb 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Hotel Princess Flore. We had a great time visiting the Puy du Dome and the spa was very relaxing. The restaurant on the roof was delicious and the staff was very helpful.
Stayed 2 nights in Jun 2017

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spa hotel
The stay was very enjoyable, with the associated spa being a superb facility. Dinner in the restaurant was superb, with great staff.

10/10 Excellent

Mark L, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and wine at dinner, excellent breakfast
Great stay, good service. It came up to expectations. It was a pity it was only one night.

10/10 Excellent

ianandlaura, La Manga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Spa
The only thing that let the hotel down was dinner on our first night. The food was excellent and the service to start excellent. We were then left sitting with empty desert plates for 20 minutes waiting to sign for our meal. The wait was due to the waiter chatting to his friend and showing each other photos on their phones. Not what you expect in a 5 star hotel.