A stay at Hotel Neutor Express places you in the heart of Salzburg, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace and Gardens. .This hotel is 0.2 mi (0.3 km) from Sigmundstor Tunnel and 0.2 mi (0.3 km) from Festspielhaus Hall.
What's nearby
Mozart's Birthplace - 8 min walk - 0.7 km
Salzburg Christmas Market - 10 min walk - 0.9 km
Salzburg Cathedral - 11 min walk - 1.0 km
Fortress Hohensalzburg - 12 min walk - 1.0 km
Mirabell Palace and Gardens - 15 min walk - 1.3 km
Getting around
Salzburg Aigen S-Bahn - 7 min drive
Salzburg Mülln-Altstadt Station - 18 min walk
W.A. Mozart Airport (SZG) - 7 min drive
Restaurants
Humboldt Stubn - 7 min walk
Balkan Grill Walter - 6 min walk
Afro Cafe - 7 min walk
Restaurant Herzl - 6 min walk
Fenster Café - 5 min walk
About this property
Hotel Neutor Express
Central hotel with a conference center connected to the convention center in Salzburg
Hotel Neutor Express offers 45 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 19 per day)
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19 per person
1 coffee shop/cafe
1 bar
Coffee/tea in a common area
Things to do
Art gallery
Designer shops
Shopping centre
Family friendly
Snack bar/deli
Conveniences
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Luggage storage
Tour/ticket assistance
Business services
Conference centre
Meeting rooms
Outdoors
Terrace
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hairdryer
Towels
Entertainment
TV channels
Flat-screen TV
More
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 19 per person
Self parking fee: EUR 19 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 50101-000082-2020
Property is also known as
Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg
Hotel Neutor Express Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is in the back of the old town, but u can walk 5mins to the old town where the places to see in salzburg. The rooms are big with balcony but they don't have. Complimentary shampoo, conditioner and lotion which I forgot to bring due to the size when u don't check on luggage.
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
peter
Stayed 2 nights in Jul 2024
4/10 Poor
Parker
Travelled with group
17 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Closest and cheapest we could find yet was severely lacking. Right on a busy street which is so loud at night, yet there is no air conditioning so you have to have your windows open to have any air flow. The rooms look like a motel 6. Would recommend just paying more for a hotel that actually has ac and better rooms.
The room was absolutely disgusting, the carpet was heavily stained all over with only god knows what. The furniture was falling apart, when I opened the door of the wardrobe it fell off in my had and I narrowly avoided injury. The safe didnt work, the toilet was continually running the whole experience was depressing I can't believe Hotels.com would even consider promoting such a poor establishment. The only saving grace was it's location and friendly staff. Please avoid this place salzburg has so many better hotels to offer.
We liked the closeness to downtown.
We did NOT like the stained carpets, dirty walls of our room, dusty sink, semi-plugged shower drain, broken/taped mirror door of our closet, and overall dirty appearance of the older section of Neutor Hotel in Salzburg.
Sabine
Stayed 3 nights in Apr 2024
6/10 Okay
Regina
14 Apr 2024
Liked: Cleanliness
Tour to Salzberg
Room is clean. Old bed, it hurts my back, one pillow each person. Needed to add pillows.No room control for temp. We ask if we could adjust the radiator , we were told not to touch it. The next hotel we went , we were given info on adjusting radiator. Although thru the night I did not get cold. The bathtub was helpful for my husband. Kudos for the bathtub.
Bus from train station stops right outside the hotel but is was an easy walk to the main sights both in the old town and across the river. Spacious room, good shower, heating which could be adjusted. The only thing which would have made it better for us would be a kettle/cups in the room to make a hot drink!
Carolyn
Stayed 2 nights in Feb 2024
8/10 Good
Karlene
2 Jan 2024
Liked: Cleanliness, staff & service
Staff was nice. Rooms are dated with very little amenities. No coffee service and no refrigerator. Location is great. Good for low budget facility
I can have no major faults with this hotel. It's actually two buildings, with one across the road from the other.
The plus is the hotel is right in the bus route to the main train station and the bus goes through the old town.
When we arrived it was not possible to check in even though it was after checkin time.
We were given a room in another building which was not clean and smelled bad. The building itself was in a state of disrepair.
After complaining we got a room in the main building which as just OK. It was not, no AC, and there were two fans neither of which worked.
I've stayed here before but cannot imaging coming back again.