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Hotel Casablanca

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casablanca

Superior Room, Sea View
View from property
Breakfast, lunch, dinner served; pool views
Terrace/patio
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Av. Colombia con Av. Costa Rica N° 3-59, San Andrés, San Andres y Providencia, 880060
  • Spratt Bight Beach
    2 min walk
  • Paintball San Andres
    9 min walk
  • Coton Cay
    10 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    15 min walk

Room options

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow

Bungalow

Bungalow

  • 57 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

San Andrés

A stay at Hotel Casablanca places you in the heart of San Andrés, steps from Spratt Bight Beach and 9 minutes by foot from Paintball San Andres. .This beach hotel is 0.7 mi (1.1 km) from Coton Cay and 1 mi (1.6 km) from Islote Sucre.

What's nearby

  • Spratt Bight Beach - 2 min walk
  • Punta Norte - 3 min drive
  • North End - 3 min drive
  • First Baptist Church - 5 min drive
  • San Andres Hill - 5 min drive

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 2 min drive

Restaurants

  • ‪EatAlley - ‬3 min walk
  • ‪Juan Valdez - ‬4 min walk
  • ‪Hotel Casablanca - ‬1 min walk
  • ‪Beer Station - San Andres - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬2 min walk

About this property

Hotel Casablanca

Beach hotel with outdoor pool
Hotel Casablanca offers 78 accommodations with minibars and safes. Pillowtop beds feature down comforters. 40-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Andrés hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at Tropical, a poolside buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Andrés? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room.
Tropical - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sea Watch Caffe - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Casablanca - This beach restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mahi Mahi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Barcarola - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Tropical
  • Sea Watch Caffe
  • Casablanca
  • Mahi Mahi
  • La Barcarola

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (431 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: COP 200000 (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casablanca San Andres
Hotel Casablanca San Andres
Hotel Casablanca Hotel
Hotel Casablanca San Andrés
Hotel Casablanca Hotel San Andrés

Hotel Casablanca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 361 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, great staff and wonderful room!
Stayed 5 nights in Sep 2024

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water not consistent. When ordering food, Room service is slow.
Stayed 4 nights in Sep 2024

4/10 Poor

Anne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for an upgraded room that we didn’t get. Paid for an ocean view, king bed with an additional pullout couch and balcony. Didn’t get any of those. They couldn’t/wouldn’t compensate us at all. Was forced to share a bed with a male friend. Super uncomfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay me and my girlfriend loved it especially how quickly they got us in after we ditched another horrible hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Aug 2024

2/10 Terrible

Leland, Northbrook

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and book somewhere else. hot water was broken. No hot showers. Toilets in 3 different rooms did not flush properly. Maintenance tried to fix the issue and flooded the bathroom with dirty toilet water and left it not cleaned, so disgusting. The listing showed a balcony, but the room with a balcony was an additional charge, so to get the room I booked, I had to pay an additional charge. We call that a crime where I am from. Management refused to compensate me for the lack of services, and charged me extra outside Expedia for my original booking. No clue why this hotel is on Expedia.
Stayed 5 nights in Aug 2024

2/10 Terrible

Jeraldine, Northbrook

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for our stay. No compensation. Room photo was for a different room that required an up charge, so no balcony. Bait and switch. At dinner the server did not put in the order for my boyfriend. My meal arrived and I was finished with dinner before they started cooking his order so instead of a romantic dinner together, my boyfriend ate by himself while I sat and watched.
Stayed 2 nights in Aug 2024

8/10 Good

Philip A

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the food
Stayed 6 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and services!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jolman, brentwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the beach
Stayed 5 nights in Aug 2024

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness, amenities
Decent place to stay but overpriced
Stayed 1 night in Jul 2024

10/10 Excellent

Giovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! Wonderful time with our family and a beautiful time supported by an excellent staff!! Thank you to all folks, including front desk staff "Honey"! I would be honored to bring my family here once more!
Stayed 3 nights in Jul 2024

8/10 Good

Robinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool close to early,air conditioning to cold,no iron in room!
Stayed 4 nights in Jul 2024

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, amenities
The rooms were not as advertised on Expedia. Initially, they tried to pass off a double bed as a king bed. While they eventually provided us with a room that had a king bed, it still did not match the Expedia listing, which included a balcony and a sofa bed as per room description photos. The room we received had neither a sofa nor a balcony. Aside from these issues, everything else was acceptable, and the staff were very nice, except for one manager who was a rude and blamed Expedia for the mistake.
Stayed 3 nights in Jul 2024

10/10 Excellent

John Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
People very helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Jhoana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Greta highly recommend best hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only real criticism I'd say was that the maid service really just made the bed, i don't think they touched the bathroom at all. Other than that, for convienience it was hard to beat.
Stayed 4 nights in Jun 2024

10/10 Excellent

Fayuz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will visit again, highly recommended
Stayed 2 nights in Jun 2024

10/10 Excellent

Hernan R

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and food
Great location food and breakfast was outstanding
Stayed 3 nights in Jun 2024

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, nice people , everything was clean. Definitely coming back. Wish that the pool closed later…. But other than that everything was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location if you travel San Andres
Stayed 2 nights in Apr 2024