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Candlewood Suites San Antonio Airport, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites San Antonio Airport, an IHG Hotel

Down duvets, desk, laptop workspace, iron/ironing board
Down duvets, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
BBQ/picnic area
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    3 min drive
  • My Little Taco House
    3 min walk
  • San Antonio Station
    11 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    3 min drive

Room options

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Airport

Pool
Hot tub
Breakfast included
Free airport shuttle
3.8 out of 5, Good, (2760)
The price is NZ$157
for 1 night
includes taxes & fees
5 Jan - 6 Jan
La Quinta Inn & Suites by Wyndham San Antonio Airport

About the area

San Antonio

A stay at Candlewood Suites San Antonio Airport, an IHG Hotel places you in the heart of San Antonio, a 7-minute drive from San Antonio Zoo and Aquarium and 10 minutes from Alamo. .This hotel is 9.2 mi (14.8 km) from Henry B. González Convention Center and 9.4 mi (15.1 km) from Alamodome.

What's nearby

  • North Star Mall - 3 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • Alamo - 10 min drive
  • Henry B. González Convention Center - 11 min drive
  • Alamodome - 11 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Pluckers Wing Bar - ‬3 min drive
  • ‪Whataburger - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Jason's Deli - ‬3 min drive

About this property

Candlewood Suites San Antonio Airport, an IHG Hotel

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
Candlewood Suites San Antonio Airport, an IHG Hotel offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites San Antonio Airport, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available on request).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 7:00 AM to 7:00 PM
  • Airport shuttle on request

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • DVD player
  • Fence around the pool
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool toys
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 87
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 88
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 80
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible van parking

More

  • Books
  • Designated smoking areas (fines apply)
  • Games
  • TV in lobby
  • Video library

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport, an IHG Hotel Hotel
Candlewood Suites San Antonio Airport, an IHG Hotel San Antonio

Candlewood Suites San Antonio Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 988 reviews" "
Rating 8 - Good. 241 out of 988 reviews" "
Rating 6 - Okay. 113 out of 988 reviews" "
Rating 4 - Poor. 68 out of 988 reviews" "
Rating 2 - Terrible. 93 out of 988 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

mario

Travelled with family
Disliked: Amenities, property conditions & facilities
I asked for portable bathtube seat and didn't have it as advertised
Stayed 2 nights in Sep 2024

8/10 Good

Armando

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely amazing, so accomodating and just generally kind. You really don’t find this in many places. I felt safe and comfortable here! Shuttle to and from airport, amazing. Little kitchen, so helpful. Bed, really comfy. Recliner chair, unexpected and loved! Pool was small but so nice! Washer and dryer is free for guest you just need you detergent. Staff, hands down the best! My flight to Australia was going to be later in the day, they allowed me a late check out, even when my flight was delayed yet again.
Stayed 6 nights in Sep 2024

4/10 Poor

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
What's the story about calling out wolfs?
Hate that my review is sckred so low but I was woken 5 of 7 nights stay by the fire alarm. Please have it fixed.
Stayed 7 nights in Sep 2024

8/10 Good

Gary

Price
Stayed 1 night in Sep 2024

10/10 Excellent

ralph

Stayed 1 night in May 2024

2/10 Terrible

Kheyla

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived to the property at check in time, the room was still not ready. Finally checked in 45 mins later. Got into room and there was no toilet tissue. Asked housekeeping in the hallway and she said i would have to get it from the front desk. On our way down, Transformer blew, and lights went out. Almost got stuck on elevator. Went down for 4 floors of stairs with a handicapped individual. manager was not available there but spoke to person attending , and asked approx how much time it would be and the man rudely said “it will be ready when it is” . Waited an hour for more info and again manager was not to be found. Man working front desk said she was in her car.?! Waited on her but she never came inside. I Requested a cancellation due to the circumstances of no electricity (no ac) and a refund. I left. Manager never got back to me and never called me back. And never refunded me for 3 nights!! I was there for only 3 hours!! Mostly just waiting around. Avoid at all cost. Very RUDE & POOR MANAGEMENT & POOR HOUSEKEEPING
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

4/10 Poor

GRISSELLE

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience and Mr. Aotaro was a great guide he helped me with whatever I needed
Stayed 2 nights in Aug 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people.
Stayed 1 night in Aug 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people.
Stayed 3 nights in Aug 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people.
Stayed 3 nights in Aug 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Place was infested with ants in the bathroom the kitchen. They were also found in the bed . We were glad they were not bed bugs thank God . However ants not cool at all . The staff were informed of this and they apologized but made no attempts to fix the problem or compensate for the inconvenience.
Stayed 2 nights in Aug 2024

8/10 Good

Robyn Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 4 nights in Aug 2024

10/10 Excellent

ralph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very professional and accommodating.
Stayed 3 nights in Aug 2024

6/10 Okay

Eric

Liked: Staff & service, amenities, property conditions & facilities
The first impression was that my room smelled. When I mentioned it to the staff, they said to just run the air conditioner for about 15 minutes because it's stale air. It took two hours of running the air conditioner before the smell disappeared. The room was otherwise okay and the staff was friendly. The hotel is built around a bunch of industrial crap. If you wanted an early breakfast or late dinner, you're out of luck anywhere nearby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniella, Fredericton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Close to the airport. Spacious rooms with a kitchen. Comfortable bed. Laundry facilities available on site. Very friendly staff. Close to the airport. We would definitely return here.
Stayed 4 nights in Aug 2024

6/10 Okay

ANGELIA DAWN

Travelled with partner
Liked: Staff & service
Came to Texas to visit family. Didn't spend much time in the room, except to shower and sleep. The amenities were good, except in the shower, the corners and along the top of the wall, there was some mold. The bed was very comfortable. The whole hotel was very nice, but could use updating. Not disappointed at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adam Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

4/10 Poor

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff did accommodate me as much as they could but …….the property was clean but very worn, elevator did not work, no transportation to airport prior to 7:00am, air was humid and musty, there were general stinky odors that the ac once on kinda helped. Had I not been so worn out from lack of sleep I would have left to another facility, but being near exhaustion I stayed. After 40 years of traveling this is one of the few times I felt the need to change hotels. I really am an accommodating person. I am certainly not a hotel snob.
Stayed 1 night in Aug 2024

6/10 Okay

Reed

Business traveller
Liked: Staff & service
The hand soap in the restroom was just water. The shower tub was EXTREMELY slippery almost dangerous. The staff was friendly and helpful. Oversized I was moderately happy.
Stayed 2 nights in Jul 2024

4/10 Poor

Maricela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Furniture and doors had dry blood, the sheets had stains, the restroom and doorframes had unprofessionally fixtures, room smelled like burnt, the alarm system was constantly going on, the tv cable was chewed on and did not have cable, the dove dispensers had cheap soap in them
Stayed 2 nights in Jul 2024