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Candlewood Suites San Antonio Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites San Antonio Airport by IHG

Down duvets, desk, laptop workspace, iron/ironing board
Interior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Down duvets, desk, laptop workspace, iron/ironing board
BBQ/picnic area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool, pool loungers

La Quinta Inn & Suites by Wyndham San Antonio Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.9 out of 5, Good, (2800)
The price is NZ$180
for 1 room
includes taxes & fees
18 Mar - 19 Mar
La Quinta Inn & Suites by Wyndham San Antonio Airport

About the area

San Antonio

A stay at Candlewood Suites San Antonio Airport by IHG places you in the heart of San Antonio, a 7-minute drive from San Antonio Zoo and Aquarium and 10 minutes from Alamo. .This hotel is 9.2 mi (14.8 km) from Henry B. González Convention Center and 9.4 mi (15.1 km) from Alamodome.

What's nearby

  • North Star Mall - 3 min drive - 2.5 km
  • San Antonio Zoo and Aquarium - 7 min drive - 8.7 km
  • Alamo - 10 min drive - 13.8 km
  • Henry B. González Convention Center - 11 min drive - 14.8 km
  • Six Flags Fiesta Texas - 19 min drive - 21.6 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Pluckers Wing Bar - ‬3 min drive
  • ‪Whataburger - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Jason's Deli - ‬3 min drive

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites San Antonio Airport by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available on request).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 7:00 AM to 7:00 PM
  • Airport shuttle on request

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • DVD player
  • Fence around the pool
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool toys
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 87
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 88
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 80
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible van parking

More

  • Books
  • Designated smoking areas (fines apply)
  • Games
  • TV in lobby
  • Video library

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with family and small children
Disliked: Amenities
Unhelpful staff. Dirty room. Broken shower. Needed a baby bed. Asked about it everyday for 4 days. Never delivered.
Stayed 4 nights in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel, this place is something you would find in a third world country. Shower was awful, desk staff rude and absolutely unhelpful. It is rundown, old and dirty. Pantry was bare bones stocked.
Stayed 4 nights in Nov 2024

2/10 Terrible

Aaron

I didn't get to make the trip as we had a family emergency and the property wouldn't give me a waiver to refund my money for the stay since I wasn't able to make the trip.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and accessible to highways.
Stayed 3 nights in Nov 2024

8/10 Good

Bailey

Stayed 4 nights in Oct 2024

2/10 Terrible

Susan

Business traveller
Disliked: Staff & service, property conditions & facilities
They need to make a note when reservations are made that if you have a pet its 80.00 in addition
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the weekend . Will definitely stay again on my return to San Antonio
Stayed 4 nights in Nov 2024

6/10 Okay

Carlton, Wailuku

Business traveller
Disliked: Property conditions & facilities
Nothing good to mention
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 4 nights in Oct 2024

6/10 Okay

Derek

Stayed 2 nights in Oct 2024

6/10 Okay

Senza

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, room comfort
Bad customer service
Took us over 25 min to start the check in process, only 1 customer service person at entrance dealing with a customer that didn’t want to understand her issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, pet friendly and welcoming. Will stay again
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Staff was also nice. The shower curtain looked like it should be thrown away. A smart TV would have been nice
Stayed 2 nights in Oct 2024

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to airport. Not much else in the area, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Izola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Clean, first floor, quiet.
Stayed 1 night in Oct 2024

6/10 Okay

YAHARI

Liked: Cleanliness, staff & service, amenities
Room 417 has a stentch. I imagine that it's in every room on the 4th floor. It's coming from the bathroom, specifically, the shower curtains or the tub itself. The toilet didn't consistently flush either.
Stayed 3 nights in Oct 2024

8/10 Good

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and deteriorating. Elevator floors were filthy Dirty all 3 days of my stay. Mattress on bed was collapsed and the springs in Mattress poked you all over.water in shower and sink never got hot barely wam enough to take shower Tv very old when checking in desk clerk stated the channel and volume buttons did not work on the remote. Had to get up every time to change channels. Horribly 3 day stay..
Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Business traveller
Disliked: Cleanliness, staff & service
There were roaches in my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Erica, Del Rio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude, needing supplies for my room they had none to give such as towels, toilet paper, a blanket
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024