Crowne Plaza San Antonio Airport, an IHG Hotel

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza San Antonio Airport, an IHG Hotel

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Check-in/check-out kiosk
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • Marion Koogler McNay Art Museum
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pool View

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

San Antonio

With a stay at Crowne Plaza San Antonio Airport, an IHG Hotel in San Antonio (Uptown), you'll be within a 10-minute drive of San Antonio Zoo and Aquarium and San Antonio River. .This hotel is 9.2 mi (14.8 km) from River Walk and 8.9 mi (14.4 km) from Alamo.

What's nearby

  • North Star Mall - 3 min drive
  • Alamo Quarry Market - 4 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • River Walk - 11 min drive
  • Frost Bank Center - 15 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 4 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Taco Palenque - ‬14 min walk

About this property

Crowne Plaza San Antonio Airport, an IHG Hotel

Suburban San Antonio hotel in Uptown with free parking
Crowne Plaza San Antonio Airport, an IHG Hotel offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 224 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a meal at O-Nine Eats and Drinks, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16 for adults and USD 16 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 622 out of 1089 reviews" "
Rating 8 - Good. 217 out of 1089 reviews" "
Rating 6 - Okay. 110 out of 1089 reviews" "
Rating 4 - Poor. 62 out of 1089 reviews" "
Rating 2 - Terrible. 78 out of 1089 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
In June I had a negative experience with the staff and reception, but this trip was a new crew and finally! Customer service was 5 star! Check in was quick, friendly, professional, etc. I was given VIP treatment to make sure I made my flight on time. This was the Crown Plaza I remember!
Stayed 1 night in Oct 2024

10/10 Excellent

ALFREDO

Stayed 1 night in Oct 2024

8/10 Good

Rubén

Stayed 1 night in Jul 2024

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The have many great steakhouses near by! Very quiet ans safe
Stayed 5 nights in Oct 2024

8/10 Good

Phillip

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Shuttle driver was fantastic
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional value, professional staff
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, amenities
All was good
Stayed 2 nights in Oct 2024

6/10 Okay

Alba

Travelled with family
Disliked: Property conditions & facilities
The room keys didn't work. We had to go down the elevator twice. They acted as if we didn't know how to use them. Maintenance came up and the censor wasn't working. They had to change the lock. The room looked so ruff. Painting uneven and a/c unit not working.
Stayed 1 night in Oct 2024

8/10 Good

lucia

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose S

Travelled with partner
Liked: Cleanliness, amenities
Very clean and quiet environment
Stayed 2 nights in Oct 2024

10/10 Excellent

Conrado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2024

6/10 Okay

gladys

Liked: Cleanliness
Coffemaker missing in our room, phone did not work, light bulb in my room went out... No bath towels in bathroom either. 😑 It was clean though.
Stayed 1 night in Oct 2024

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Melody

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Jul 2024

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable. Nice amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

BRENDA, San Antonio

Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Torrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender
Weekend trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Montana

Stayed 1 night in Sep 2024

10/10 Excellent

Robert C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no security officer during darkness
Stayed 4 nights in Sep 2024

6/10 Okay

Latoya

Needs updating The pipe in my room is broken Water continues to run and the hot water was minimal
Stayed 3 nights in Sep 2024