Crowne Plaza San Antonio Airport by IHG

3.5 star property

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Meeting facility
Check-in/check-out kiosk
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Pool
  • Free airport shuttle
  • Room service
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • Marion Koogler McNay Art Museum
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobil, Roll Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pool View

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

San Antonio

With a stay at Crowne Plaza San Antonio Airport by IHG in San Antonio (Uptown), you'll be a 3-minute drive from North Star Mall and 7 minutes from San Antonio Zoo and Aquarium. .This hotel is 6.1 mi (9.9 km) from San Antonio River and 8.9 mi (14.4 km) from Alamo.

What's nearby

  • North Star Mall - 3 min drive
  • Alamo Quarry Market - 4 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • Alamo - 11 min drive
  • River Walk - 11 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 8 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Theory Coffee Company - ‬6 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban San Antonio hotel in Uptown with free parking
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 224 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a meal at O-Nine Eats and Drinks, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16 for adults and USD 16 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 638 out of 1112 reviews
Rating 8 - Good. 220 out of 1112 reviews
Rating 6 - Okay. 111 out of 1112 reviews
Rating 4 - Poor. 64 out of 1112 reviews
Rating 2 - Terrible. 79 out of 1112 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, up to date
Stayed 1 night in Nov 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me agradaría en mi próximo a San Antonio llegar de nuevo a este hotel
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tub and sink would not drain. Lights did not work.
Stayed 1 night in Nov 2024

2/10 Terrible

Lolita K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wasn't nice and the hotel has roaches
Stayed 3 nights in Nov 2024

2/10 Terrible

Victor

Liked: Cleanliness, staff & service, room comfort
Incident
Not so good Had my window broken of my ram
Stayed 1 night in Nov 2024

8/10 Good

Irean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Family birthday time
My bathroom tub had human hair in it, the fan was very noisy, My bed was comfortable, My over all experience at the hotel was good, the elevator showed sign of disruption it closed on me, I’m disabled and the doors closed before I could enter on the elevator, several times.The building is showing sign of its age, the interior is very nice, the staff was friendly and I enjoyed my short stay, But there is room for improvement on the Hotels, The equipment for Handicap was none exiting. I would like to see that change to include every one that stays that may have any health challenges. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Malik

Liked: Property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Dyanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Marquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and happy to serve us, and beds were very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable room, convenient location
Stayed 1 night in Oct 2024

8/10 Good

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

sergiu

Stayed 2 nights in Oct 2024

8/10 Good

Hector R

Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Towels and bedding looked and smelled clean. Friendly efficient staff. Pillows were plentiful and comfortable, which was great because I left mine at home that I use for my neck comfort.
Stayed 1 night in Nov 2024

10/10 Excellent

Larissa

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

4/10 Poor

Anali

Stayed 2 nights in Oct 2024

10/10 Excellent

marci

Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Amber

Stayed 1 night in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024