This is just not a nice hotel, if you are someone like me who likes a nice luxury hotel, don't be deceived by how this looks in the pictures. Also, their kitchens don't include a stove, A sink a full size fridge and a microwave is what you will get, And if you really want a plate, they will give you at an extra charge. Also, once you have the room, you are stuck with it, they will not switch rooms for you no matter what they will not refund you make sure you like the room because this is the one you'll be stuck with, They are not willing to work with you. They will give you an excuse and also a runaround like they did me. Their customer service was the worst I have ever experienced. The bed in our room was so uncomfortable that nobody could sleep, the mattress was sunken , In one spot as if it was somebody's mattress for a long time and their weight had made an imprint on it, very odd for a mattress in a hotel. In addition to the mattress, being awful, they did not give us actual blankets, but there was a bedskirt and a sheet on the bed as blankets so we could not have the AC and snuggle up under covers like we like to do. There was paint chipping off the ceiling. Looks like the ceiling was falling apart, my son kept saying that the ceiling was caving in. Not a very good vibe In the place, I am not sure if people live there, but that is the kind of environments it felt like. Housekeeping never came. I drove home on the last night instead of sleeping there, we hated it.
