Staybridge Suites Stone Oak, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Stone Oak, an IHG Hotel

Outdoor pool, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Fridge, microwave, stovetop, dishwasher
Exterior
Suite, 2 Bedrooms, Kitchen | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
808 N Loop 1604 East, San Antonio, TX, 78232
  • Ice & Golf Center at Northwoods
    3 min drive
  • Methodist Hospital Stone Oak
    3 min drive
  • Fresenius Medical Care at North Central Baptist Hospital
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, Kitchen

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 14 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Antonio

When you stay at Staybridge Suites Stone Oak, an IHG Hotel in San Antonio, you'll be in a shopping district, within a 15-minute drive of North Star Mall and The Rim Shopping Center. .This hotel is 10.9 mi (17.5 km) from Six Flags Fiesta Texas and 9.6 mi (15.5 km) from The Shops of La Cantera.

What's nearby

  • Ice & Golf Center at Northwoods - 3 min drive - 2.2 km
  • Methodist Hospital Stone Oak - 3 min drive - 3.2 km
  • North Star Mall - 10 min drive - 12.0 km
  • The Rim Shopping Center - 12 min drive - 16.2 km
  • Six Flags Fiesta Texas - 16 min drive - 17.5 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Bill Miller Bar-B-Q - ‬15 min walk
  • ‪la Madeleine French Bakery & Café Northwoods - ‬3 min drive
  • ‪Chuy's Tex-Mex - ‬3 min drive
  • ‪Little Woodrow's - ‬8 min walk
  • ‪China Harbor - ‬2 min drive

About this property

Staybridge Suites Stone Oak, an IHG Hotel

Hotel in San Antonio with free breakfast and area shuttle service
Staybridge Suites Stone Oak, an IHG Hotel offers 135 air-conditioned accommodations with DVD players and safes. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Stone Oak, an IHG Hotel. A complimentary buffet breakfast is served daily from 6 AM to 8 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 8 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 6 AM–8 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 176 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Stone Oak
Staybridge Suites Stone Oak Aparthotel
Staybridge Suites Stone Oak Aparthotel San Antonio
Staybridge Suites Stone Oak San Antonio

Staybridge Suites Stone Oak, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 855 reviews" "
Rating 8 - Good. 205 out of 855 reviews" "
Rating 6 - Okay. 70 out of 855 reviews" "
Rating 4 - Poor. 45 out of 855 reviews" "
Rating 2 - Terrible. 40 out of 855 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gelson

Disliked: Cleanliness, property conditions & facilities
AC extremely noise inside of the bedroom impossible to sleep
Stayed 1 night in Aug 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissatisfied with this hotel do not stay here
The stay was horrible I would not recommend any one to stay here. The carpets need to be shampooed. I had to purchase my own vacuum because the hotel host would not send anyone to do this for me. The place had a terrible smell. I always enjoyed the staying at Staybridge but this one by far was the worst. This hotel is not a 3 or 4 star its more 2 star. I feel like I was ripped off with the amount of money I paid for staying here it was dirty and nasty. The staff was not helpful whatsoever. I am very disappointed with my stay. The Wi-Fi was no use we couldn't even connect. The place was very outdated. Most channels were auto only so you couldn't watch a movie. My son was bite up from bugs. This place needs serious upgrades or lower the price and tell people what's really going on here. Close it down until it has a proper inspection!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kushy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking, and nice perks for meals mid week.
Stayed 7 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Darius

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our initial part of the stay left a lot to be desired. Long story short, there were many issues with our room with missing items, worn features, etc. I talked to the very sweet front desk lady and she did what she could on a weekend evening. The next day, many things remained unresolved. I decided to write the manager whose name was provided and explain our situation. By Monday morning, she was on it. Compensation was made in a number of ways, including providing the majority of what the room was missing. A housekeeping crew was even sent later in the day to see if we needed anything. This speaks volumes for the management, and I must mention that every staff member encountered was very friendly and kind. This is not always the case these days! Beyond the room, the facilities were nice. The fitness room had adequate equipment, breakfast was nice (although the dining area was hot), the pool appeared nice, and the parking garage was so nice to have to keep the car out of the sun. Other family staying had better experiences - their rooms were fully fitted and fine. Again, I have to highly commend Jen the manager and her staff for doing all they could to rectify the unfortunate situation. This Staybridge is very conveniently located for hospital purposes, the airport, and in general for the Stone Oak area. I would stay here again if the need arose.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Worst stay
Spectrum had an outage but once back up and running my TV was still not working . I made several attempts to get assistance but no one wanted to look into it. They kept blaming outage but all the other guests tvs were working so i just gave up. Tried to warm up my food and microwave was also not working. Sheets also had a stale odor to them. Worst possible stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service
I always stay at Staybridge when I travel but it’s the first time staying at the one in San Antonio this one in particular is a little dated but still good , I needed an extra blanket and they didn’t have any , still enjoyed my stay got a good rest ,
Stayed 2 nights in Jul 2024

8/10 Good

Perla Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

4/10 Poor

Zachary C

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JM
Breakfast so so
Stayed 2 nights in May 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RUBIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS VERY NICE ROOM AND THE POOL WAS VERY NICE TOO
Stayed 3 nights in May 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious. Things were not taken care of, such as lights in the shower.
Stayed 3 nights in May 2024

4/10 Poor

Aaron

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was scrambled eggs with bits of hard stuff (not sure what it was) in them, burnt pieces; French toast was overdone, could not cut with a fork; the potatoes were undercooked. This was an issue on all three mornings we were there. The front desk staff insisted we pay the pet fee “in cash” and they were very reluctant to give a receipt for this - said they always collect this in cash with no receipt - we requested a receipt be typed on letterhead and given to us which it was done with great hesitancy.
Stayed 2 nights in Apr 2024

6/10 Okay

Hector

Travelled with family
Liked: Property conditions & facilities, room comfort
Mediocre stay.
Bathroom sink was clogged before we used it. Front desk was informed 3 times and it never got fixed. Common areas of hotel like halls are not very clean. Carpets are dirty and stained all over. Breakfast food is not very good.
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was great, however we had some bugs in our first room. I took some pictures and showed them to the front desk who gave us another room immediately. That's not a great way to start out a stay at a hotel because you feel like if bugs are in one room they are probably in another. But we didn't have any problems in the new room. Both rooms however were in desperate need of replacing all furnishings, needed paint and repair jobs and just needed a general refreshing of the property. I did love the parking garage and security for the parking areas. Again the staff was great when I had issues they were addressed, but I wouldn't stay here again until they redo the room furnishings.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay elsewhere next time!
Never ever again! The room we had booked “wasn’t available “ The room they put us in was musty it smelled terrible and the bathroom needs a good cleaning. The tub and shower curtain was stained. Sadly because we were there for a medical procedure and many other people were there for the eclipse, we paid 4x more than the regular price. The young lady at the front desk was less than pleasant, but I hope it was only because they were busy.
Stayed 1 night in Apr 2024