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Room type Options Nightly price Book
Standard Double Room
16 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Basic Single Room
16 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Hotel with free parking, a short walk to San Cristóbal de las Casas Cathedral

Popular property highlights

Free self parking
Free WiFi
Business centre
Smoke-free property
24-hour front desk

With a stay at Gran Hotel El Encanto in San Cristóbal de las Casas (Santa Lucía), you'll be within a 10-minute walk of San Cristóbal de las Casas Cathedral and Arches of Carmen. This hotel is 0.3 mi (0.4 km) from Plaza 31 de Marzo and 0.3 mi (0.5 km) from Museo de San Cristóbal.

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in San Cristóbal de las Casas? This hotel has 172 square feet (16 square meters) of space consisting of a conference center and 60 meeting rooms. Free self parking is available onsite.

Languages spoken

  • Spanish

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 17
  • Conference space
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 172
  • Conference space size (meters) - 16
  • Number of meeting rooms - 60
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Number of coffee shops/cafes - 1
  • Banquet hall
  • Wheelchair accessible: No

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Parking

Free self parking

Room Amenities

Gran Hotel El Encanto offers 17 accommodations. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Bathtub or shower
  • Heating
  • Towels provided
  • Linens provided

Where to Eat

Gran Hotel El Encanto has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

No lifts

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

Optional extras

  • Early check-in fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gran Hotel El Encanto Hotel
  • Gran Hotel El Encanto San Cristóbal de las Casas
  • Gran Hotel El Encanto Hotel San Cristóbal de las Casas

We should mention

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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