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Hotel Pepe Pancho

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Pepe Pancho

Terrace/patio
Terrace/patio
In-room safe, individually decorated, individually furnished
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Av 5 de Mayo # 24, Centro historico, San Cristóbal de las Casas, CHIS, 29240
  • Mesoamerican Museum of Jade
    3 min walk
  • Ex-Convent of Santo Domingo
    5 min walk
  • Bö
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Room options

View all photos for Double Room, Private Bathroom (2 beds)

Double Room, Private Bathroom (2 beds)

Double Room, Private Bathroom (2 beds)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Private Bathroom

Double Room, 2 Double Beds, Private Bathroom

Double Room, 2 Double Beds, Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Property grounds

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Parking included
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Restaurant
Breakfast available
4.4 out of 5, Excellent, (407)
The price is NZ$61
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Hotel Hacienda Don Juan

About the area

San Cristóbal de las Casas

A stay at Hotel Pepe Pancho places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of Mesoamerican Museum of Jade and Regional Costume Museum. .This hotel is 0.3 mi (0.5 km) from Plaza 31 de Marzo and 0.3 mi (0.5 km) from Museo de San Cristóbal.

What's nearby

  • Mesoamerican Museum of Jade - 3 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Plaza 31 de Marzo - 6 min walk
  • Foro Cultural Kinoki - 8 min walk
  • Santo Domingo Handicraft Market - 11 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬3 min walk
  • ‪Casa de Ahn - ‬3 min walk
  • ‪Tarumba Restaurant - ‬3 min walk
  • ‪Restaurante Long Cheng - ‬2 min walk
  • ‪Yik Café - ‬3 min walk

About this property

Hotel Pepe Pancho

Colonial San Cristóbal de las Casas hotel in De La Merced with free breakfast
Hotel Pepe Pancho offers 35 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 35 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Guests are offered a complimentary continental breakfast. An additional breakfast (subject to charges) is served daily.
Hotel Pepe Pancho has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 328 ft (MXN 80 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Nearby parking fee: MXN 80 per night(328 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pepe Pancho Hotel
Hotel Pepe Pancho San Cristóbal de las Casas
Hotel Pepe Pancho Hotel San Cristóbal de las Casas

Hotel Pepe Pancho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julissa

Travelled with family
Liked: Cleanliness
Pros:The beds were comfortable, everything close by- ALWAYS HAD HOT WATER!!! Great housekeeping!!! Cons: The noise from the street is loud, very minimal in all aspects- with just a few changes this hotel could be magical Things they could improve: give me more towels- hand towel, face towel, a mat to step on when I get out of the shower, a cup for water to brush teeth, a shelf to put stuff next to the sink- space too small, a place to hang towels to dry- a hook, they only gave soap- consider giving shampoo/conditioner. All the little extras would make this place way better! It's OK but nothing out of this world. They were constantly worried if I was going to lose the key- get a voucher to cover this from the beginning- easy fix. Add a rug between the beds to avoid stepping on cold floor! Little things make a world of difference.
Stayed 5 nights in May 2023

6/10 Okay

guillermo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Lourdes

Stayed 1 night in Feb 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Francis belem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención por parte del personal es excelente, muy atentos y serviciales,la ubicación está excelente también cerca de todo.

10/10 Excellent

Denisse

Stayed 6 nights in Jul 2022

6/10 Okay

Marlene

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Fue muy buena la estancia en el hotel y la comida exelente muy buen servicio y los empleados muy amables
Stayed 2 nights in Jul 2022

10/10 Excellent

Diana Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Gustavo Ávila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Ubicación cerca del centro. Y la atención del personal, sobre todo la excelente atención del Sr. Angel y el Sr. Javier. No me gusto el desayuno no bueno
Stayed 3 nights in Feb 2022

10/10 Excellent

DAvid

Liked: Cleanliness, property conditions & facilities, room comfort
Maravilloso lugar 5/5
Personal súper amable , ideal ubicación , ambiente relajado , desayunos con música en vivo ! Que más se puede pedir
Stayed 2 nights in Dec 2021

8/10 Good

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon mais pourrait être presque parfait
Très bon séjour, hotel confort, bonne literie, bien situé. Une remarque cependant, l'absence de rideaux occultant permettant au soleil de bien nous chatouiller le visage dès 6:15 du matin...
Stayed 1 night in Dec 2021

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio ha sido excelente, la habitación fue amplia y muy cómoda, es un lugar perfecto para descansar. El personal ha sido muy amable y siempre te atienden con una sonrisa. El hotel se encuentra a dos cuadras de la plaza principal caminando.
Stayed 3 nights in Nov 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Pepe Pancho.
Es un lugar muy cómodo, el baño muy limpio y teníamos Netflix. El desayuno muy sabroso; ese cafecito delicioso. Ya quiero regresar otra vez. Jeje Muchas gracias por todo amigos.
Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene muchisimo por mejorar
SI TE GUSTA: la regadera llena de hongos, la habitación diminuta y agobiante, pagar 3veces más por algo que no lo vale en absoluto, que de la cocina del restaurante salga musica cumbia a todo volumen a las 8am mientras tu duermes, que 3 personas diferentes te hagan el check in y no saber ni con quien estas hablando, que el que esta en el check Out te despida totalmente sin tapabocas en tiempos de pandemia mundial, que no cierre la ventana de la habitación y se escuche absolutamente todo lo que habla la gente cuando entra y sale y las conversaciones ajenas sean parte de tu no descanso, que según llegando te adviertan que si tiene una mancha la sabana se te cobrará pero segun "estrenas" la habitacion ves la cama llena de manchas, Un perchero dentro del diminuto cuarto pero SIN perchas o ganchos, Que se sienta y huela la humedad en la habitación:SI TE GUSTA TODO ESO, ES TU SITIO! Eso si, te dan un desayuno basico pero rico que va junto con lo que pagas de habitación. Frijoles negros, huevo, cafe y tortillas. Se agradece. Internet muy malo. Bien ubicado en el centro de la ciudad pero como el 85% de hospedajes que hay en San Cris. Personal cercano y dispuesto a servir pero olvidando lo profesional. Te viene bien, si tú estas acostumbrado a eso... Hay sitios mejores, cuidados, limpios y con mas profesionalismo. Yo no lo recomendaria a nadie que conociera y por supuesto, no volvería. Tiene bastantes areas de oportunidad a mejorar.
La regadera
El baño
La colcha llena de manchas
Stayed 2 nights in Oct 2021

10/10 Excellent

Abid N

Stayed 2 nights in Sep 2021

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, super recomendable, muy bien 👌
muy comoda y limpia la habitación
buen desayuno, 😋 variado
Stayed 10 nights in May 2021

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Excelente atención, muy bonito. Agua caliente y muy buen ubicado
Stayed 1 night in Apr 2021

8/10 Good

esau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien. Buen desayuno y buena ubicacion
Hotel muy bien, solo problema con la regadera, nos tuvimos que ir a bañar a otra habitación por que no salia agua...
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las áreas comunes y las habitaciones están impecables, el personal es cálido y servicial. Una mención de honor para la pequeña Jessica, que le espera un futuro brillante en el mundo de la hoteleria :D
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy buen servicio y las instalaciones muy cómodas.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto buono
L'hotel si trova molto vicino al centro. Il personale è gentile ed è sempre venuto in contro alle nostre esigenze. Siamo rimasti soddisfatti del nostro soggiorno.
Stayed 3 nights in Oct 2020

8/10 Good

Sara de Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenisimo todo!! El desayuno delicioso!! Y el personal es muy atento
Stayed 2 nights in Sep 2020