A stay at Nuestras Raices - Hotel Museo Restaurante places you in the heart of San Cristóbal de las Casas, within a 10-minute walk of San Cristóbal de las Casas Cathedral and La Merced Church. .This hotel is 0.1 mi (0.2 km) from Regional Costume Museum and 0.2 mi (0.4 km) from Plaza 31 de Marzo.
What's nearby
Plaza 31 de Marzo - 4 min walk - 0.4 km
San Cristóbal de las Casas Cathedral - 6 min walk - 0.6 km
Café Museo Café - 9 min walk - 0.8 km
Santo Domingo Handicraft Market - 9 min walk - 0.8 km
Ciudad Cuauhtemoc - 12 min walk - 1.0 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
Restaurants
Tamales Regionales - 3 min walk
Las Carmelitas - 4 min walk
Pollo Puig - 1 min walk
Dulceria y Pasteleria la Vid - 4 min walk
Toscano Café & Restaurante - 2 min walk
About this property
Nuestras Raices - Hotel Museo Restaurante
Hotel with free parking, a short walk to San Cristóbal de las Casas Cathedral
Nuestras Raices - Hotel Museo Restaurante offers 19 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish, Swedish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Return airport shuttle (surcharge) from 7:30 AM to 7:00 PM
Airport shuttle on request
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 110.20-150.80 for adults and MXN 110.20-150.80 for children
1 restaurant
1 bar
Room service available
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Banquet hall
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms - 4
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
In-room accessibility
Lever door handles
Upper floors accessible by stairs only
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Electric kettle
Free tea bags/instant coffee
More
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 110.20 to 150.80 for adults, and MXN 110.20 to 150.80 for children
Airport shuttle fee: MXN 1102 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Nuestras Raices-Hotel Museo Restaurante Hotel
Nuestras Raices Hotel Museo Restaurante
Nuestras Raices-Hotel Museo Restaurante Hotel
Nuestras Raices Hotel Museo Restaurante
Hotel Nuestras Raices-Hotel Museo Restaurante
Nuestras Raices - Hotel Museo Restaurante Hotel
Nuestras Raices - Hotel Museo Restaurante Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff here manages I believe multiple hotels so I had a terrible experience checking in. They didn't have much of my booking details from Expedia. I ended up in the smallest and ONLY room available even for San Cristobal standards. The second night we were moved to a much better room but the overall experience was already damaged. The hotel overall is good but probably a little pricey for all the options around. I requested to speak to a manager but ours schedules never coincided...even filled out at their request an onsite review leaving my contact info. No one ever followed up.
Aldo M
6/10 Okay
Verified traveller
4 Dec 2015
Liked: Cleanliness
Nice hotel
Hotel was nice for the price and employees were very attentive and friendly. Rooms were decent and charming. A little dated but nicely decorated. If you want modern, this not the hotel for you.
Good room and all the better because it was so quiet. There are two buildings with guest rooms. The rooms in the restaurant are not where you want to stay. Book one the quiet rooms in the rear building. Better than most of the comparable options. Like almost all the others, cold at night due to absence of heat.
La verdad esta horrible no por el lugr si no por la poca politica de sus empleados, externare las razones: No nos dieron opcion sobre el horario de alojamiento, ni tampoco nos solicitaron un taxi. Y tambien no llegaba el internet a la habitacion, es todo gracias por nada
No me respetaron mi reservación en el hotel y me mandaron a otro de la misma cadena, justificándome que llego un grupo. Pero si uno hace la reserva es precisamente de tener algo seguro.
Fui con mis papás para tomar vacaciones en Chiapas y la atención del hotel fue la mejor: son muy amables y educados. La comida es otro de los puntos destacables, es muy rica y barata.
En general estuvo bien ya que además, la ubicación es céntrica y puedes ir caminando a lugares bonitos de San Cristóbal.
Los únicos puntos negativos son el olor de las habitaciones ya que hay mucha humedad y le falta mantenimiento a la madera; y para mala suerte, nos tocó un grupo de adolescentes que estuvo hospedado y hacían mucho ruido por lo cual nos pareció un poco incómodo por la noche.
Es un hotel muy bonito, un agradable y rico menú del restaurant, la atención de meseros muy buena. La ubicación es excelente. Lo que no me agradó fué la rigidez en el check in, ya que no nos permitieron estar después de las 12 del día, cuando en otros hoteles de igual o mayor categoría siempre nos dan una hora adicional para desocupar (porque aprovechamos ese tiempo para hacer compras adicionales), sobretodo cuando saben que somos buenos y apacibles clientes, que apoyamos la derrama económica de la ciudad. Sin embargo la recepcionista se mostró desatenta, inflexible e incomprensiva en ese sentido. Le faltó tacto y visión de negocios, porque no pienso regresar a ese hotel y yo visito esta ciudad por lo menos 3 veces al año. Gracias
La atención adecuada,camas cómodas, cuartos limpios,no hay ruido cerca,pueden ir caminando al centro,solo el estacionamiento no esta en el hotel,sino a dos hoteles más pero cerca y se ve seguro,tienen suficientes cobertores para el frío de San Cristóbal
Ok ST Cristobal has all old style accommodation, and this one is part of those ones. The room is dark, only 1 window, the feeling is that it's too old and smelly there. Personally i did not like this place, the restaurant is no good food. I really not suggest to stay here, very strange energy.Staff is friendly and nice.