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Eurostars Hotel Excelsior

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Hotel Excelsior

Yoga
View from room
Premium bedding, down duvets, minibar, in-room safe
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Partenope 48, Naples, NA, 80121
  • Via Partenope
    1 min walk
  • Castel dell'Ovo
    4 min walk
  • Royal Palace
    9 min walk
  • Naples (NAP-Naples Intl.)
    35 min drive

Room options

View all photos for Junior Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View

Standard Suite, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Naples

With a stay at Eurostars Hotel Excelsior, you'll be centrally located in Naples, just a 4-minute walk from Castel dell'Ovo and 10 minutes by foot from Lungomare Caracciolo. .This hotel is 0.5 mi (0.8 km) from Piazza del Plebiscito and 0.7 mi (1.1 km) from Galleria Umberto I.

What's nearby

  • Castel dell'Ovo - 4 min walk - 0.4 km
  • Piazza del Plebiscito - 10 min walk - 0.9 km
  • Molo Beverello Port - 14 min walk - 1.2 km
  • Via Toledo - 14 min walk - 1.3 km
  • Port of Naples - 3 min drive - 2.0 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪La Scialuppa - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Hotel with a fitness center, a short walk to Castel dell'Ovo
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and bidets.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Hotel Excelsior has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 30 per day)
  • Train station drop-off shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Drelmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is about 120 years old. It is unique and very clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew, Austin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liked the older style, but needed some maintenance, wifi in the room hardly worked. Room wasn't as advertised exactly. However the AC was great, super cold.
Stayed 3 nights in Aug 2024

10/10 Excellent

LEZLIE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Really great. The hotel is gorgeous and is in a great location. Our room had a spectacular view of the bay. Every single member of the hotel staff was friendly and helpful. Couldn't have been better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this classic hotel. Very convenient on dining out.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

The hotel is beautiful and our room had two small balconies with amazing views of the Gulf of Naples. Breakfast is a touch expensive but also has great views and excellent food. The staff aren’t overly friendly, especially in the restaurant for dinner. The food was average at best, expensive and the waiters were rude. My wife’s entree was frozen in the middle. So, if you’re staying, you’ll likely enjoy the building, rooms, views & breakfast…but I don’t recommend dinner and don’t expect warm service. So
Stayed 4 nights in Aug 2024

4/10 Poor

Amit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet didn’t work the entire stay. The door locks, shower, faucets. Everything is in need of desperate renovations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Floderlin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel with spacious rooms great value!
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great old school property. Lovely, comfortable rooms. So glad I used their car parking service even though it was expensive. Only downside is that, being on the bay, everything is a walk up😃
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!! Nice rooms and breakfast, only we had a problem in the casino very rude staff..
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with historical touches. In a wonderful location with an amazing rooftop buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Amazing as always
Stayed 2 nights in Jul 2024

10/10 Excellent

Gita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to everything!
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Rica

Stayed 2 nights in Jul 2024

4/10 Poor

frank

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The utilities, at least for the 2 rooms I booked, where terrible: AC; Plumbing; WiFi. Even after "hotel services" mitigated the issues, ACs failed to cool as programmed, Wifi remained spotty at best, and the plumbing! Don't get me started - absolute nightmare! If you can find a newer facility with better, more modern, utilities, go for it. It may be a grand oldie, but it's not worth the headache!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mehrdad

Stayed 2 nights in Jul 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Naples was not.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Wonderful hotel! Will visit again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Gregg, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at this hotel. Loved the large room, very clean, comfortable bed, and the highlight was the breakfast on the 7th floor with amazing views and good food. Not many other amenities in the hotel, but overall I enjoyed my stay. Staff was friendly and very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the water. We were very pleased with our rooms, the location and the staff. A very pleasant stay in Naples!
Stayed 2 nights in Jun 2024

10/10 Excellent

yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Perfection
All was absolute perfection. Don’t miss breakfast on the terrace. Pricey for breakfast but worth it.
Stayed 3 nights in Jun 2024