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The Condado Plaza Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Front of property - evening/night
Exterior
Suite, 1 King Bed, Oceanfront (Penthouse)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    4 min walk
  • Paseo Caribe
    8 min walk
  • Parque La Ventana al Mar
    9 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 331 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area

Deluxe Suite, 1 King Bed, Oceanfront

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View, Oceanfront

Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, View, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, View, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (480)
The price is NZ$402
for 1 night
includes taxes & fees
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About the area

San Juan

The Condado Plaza Hotel is centrally located in San Juan, a 4-minute walk from Condado Beach and 9 minutes by foot from Parque La Ventana al Mar. .This beach resort is 0.5 mi (0.9 km) from Luis Muñoz Rivera Park and 0.6 mi (1 km) from Third Millennium Park.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 4 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 3 min drive - 2.1 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

Stylish resort on the shore with 2 outdoor swimming pools
The Condado Plaza Hotel offers 332 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 332 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at Cafe Caribe, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Juan? This resort has 21347 square feet (1983 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Cafe Caribe - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Denny's - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:00 AM: USD 7-24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar

Restaurants on site

  • Cafe Caribe
  • Denny's
  • Starbucks
  • Aqua Bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Conference space (21347 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 364 out of 1006 reviews" "
Rating 8 - Good. 219 out of 1006 reviews" "
Rating 6 - Okay. 183 out of 1006 reviews" "
Rating 4 - Poor. 123 out of 1006 reviews" "
Rating 2 - Terrible. 117 out of 1006 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yarixsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did not like that the kitchen area is in the bathroom. Other than that, It was amazing. Close to everything, clean, friendly staff and the ocean view room was AMAZING!!!!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

yanileidis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel was worn and needs updating
Stayed 4 nights in Aug 2024

6/10 Okay

Vilma

Old. Kids playground and activities advertised but not open or provided. Kids pool advertised but non existent.
Stayed 6 nights in Aug 2024

10/10 Excellent

Roxy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this property very much it’s convenient to everything , the little beach is calm you can swim snorkel relax under the provided umbrellas and chairs , the pool is amazing and a water slide for the kids, the entertainment at night in the bar area is perfect for a night in the hotel …. And
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very people friendly !. Right on the strip !. Close to everything !.
Stayed 9 nights in Aug 2024

2/10 Terrible

jessica

Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Whitley J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 4 nights in Jun 2024

10/10 Excellent

Isabel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Can’t wait to do it again!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Indira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing! The staff were super friendly and helpful and the location is perfect because you can walk to the beach or other nearby attractions.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rod S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Diego M, Valley strea

Stayed 4 nights in Aug 2024

8/10 Good

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rachelle M

Stayed 4 nights in Aug 2024

10/10 Excellent

Andre

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience of my life
It was my first time going to Puerto Rico the people was friendly and very welcoming I had the room with the ocean view and balcony in which I recommend you book I woke every morning to the sounds of the ocean the beach was amazing the water was calm and warm sand was clean and almost white the only thing I could say was bad but got taken care of quickly was the room refrigerator the bottom of the door rusted and the door came off told the front desk and in the matter of minutes was replaced with no problem again everything was amazing and I will be back for another stay soon
Room view
Room view
The resort beach
Near the resort
Stayed 4 nights in Aug 2024

6/10 Okay

Annette

Disliked: Property conditions & facilities
My Room had roaches and nothing was done.
Stayed 7 nights in Jul 2024

2/10 Terrible

Aaron Reed

Travelled with family
Disliked: Cleanliness
Comforter dirty & wet. I killed 2 roaches. Ants trails in toom. I took pics & qill be posting
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay for four nights. Great location and views of the ocean. Easy access to beach and night kayaking. Kids enjoyed the pool slide. Rooms were cleaned daily. Note: there is no continental breakfast, however prices were decent at the cafe and Starbucks is right outside the building. Would stay again.
Stayed 4 nights in Jul 2024

6/10 Okay

Valdemar

Travelled with family and small children
Best part of the property was the pools
Stayed 6 nights in Jul 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Holden

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice aesthetics. Staff friendly and helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Mariana

Liked: Property conditions & facilities
Disliked: Cleanliness
The property is beautiful is walking distance to the beach, but the clean of the hotel is terrible. It’s dirty. The floors were dirty. The bathrooms were dirty. There was hair everywhere. I called for them to come up and clean and they say they didn’t have enough staff. It was just on the cleaning terrible.
Stayed 5 nights in Jul 2024