When we arrived for our 3 PM check-in, the office was locked up, with a note saying someone would return shortly….slowly, but surely people started lining up at the door. People had been waiting there for an hour before I got there trying to get into the lobby to check in, the person in the lobby that day was MIA finally returning around 3:30 with some lame excuse about having to return a customers computer, same thing happened the next two mornings when I got up to go into the lobby at 6 AM to grab coffee, the lobby was locked up nobody to be found with a note on the door saying they would return by 7:30 AM! Of all the years I’ve been staying at hotels I have never encountered this type of poor management. The room was another letdown, they squeezed two queen beds into a room that was obviously only meant for maybe a twin. You had to turn sideways to walk at the end of the bed and the dresser to get to the bathroom. This was the shoddiest hotel room, and hotel experience ever I will never return .