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LOtel-Casa Arca

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LOtel-Casa Arca

Outdoor pool
Outdoor pool
Front of property
Premiun Suite King with Bathtub | Balcony view
Deluxe Double Room | Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Room service

Explore the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    1 min walk
  • San Miguel de Allende Historical Museum
    2 min walk
  • El Taco Real
    1 min walk
  • San Luis de la Paz Bus Station
    69 min drive

Room options

View all photos for Suite

Suite

Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, dressing gowns, slippers

Signature Suite King

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom

Suite King With Bathtub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub

Master Suite King With Bathtub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Live Aqua San Miguel de Allende

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (699)
The price is NZ$841
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Live Aqua San Miguel de Allende

About the area

San Miguel de Allende

With a stay at LOtel-Casa Arca in San Miguel de Allende (Zona Centro), you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. .This hotel is 0.1 mi (0.2 km) from Oratorio of San Felipe Neri and 0.2 mi (0.3 km) from Angela Peralta Theater.

What's nearby

  • Allende Garden - 1 min walk
  • San Miguel de Allende Historical Museum - 2 min walk
  • Church of San Miguel Arcángel - 3 min walk
  • Plaza de Toros San Miguel de Allende - 8 min walk
  • Juarez Park - 8 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪San Agustín - ‬2 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬2 min walk
  • ‪Apolo IX Carnitas - ‬1 min walk

About this property

LOtel-Casa Arca

Hotel with free breakfast, steps from Church of San Miguel Arcángel
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Treat yourself to a stay in one of the 22 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Jacinto 1930, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11:30 AM.
Jacinto 1930 - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–11:30 AM
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/games room
  • Outdoor pool
  • Spa services

Family friendly

  • Arcade/games room
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – November 2023
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Netflix
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 192 out of 221 reviews" "
Rating 8 - Good. 17 out of 221 reviews" "
Rating 6 - Okay. 5 out of 221 reviews" "
Rating 4 - Poor. 3 out of 221 reviews" "
Rating 2 - Terrible. 4 out of 221 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms and nearby shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

arturo

Stayed 2 nights in Jul 2024

10/10 Excellent

Ethlyn, yonkers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was just as pictured. Clean and very comfortable. Staff was kind, helpful and friendly. We had an enjoyable stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel! The staff was very friendly and the hotel very nice and clean. Would definitely come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay. close to everything.
Nice property. Has a nice restaurant and food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

juan david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

jimena, san diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Luxury
We had a delightful one night stay. The room was large and spotless, beds comfy, and decor beautiful. This hotel is close to everything in the center of town. Our room was well insulated, we didn’t hear a thing. Lastly, the staff was attentive and experienced a wonderful complimentary breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Magda Irene

Stayed 2 nights in Jun 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Jun 2024

10/10 Excellent

McGregor James, Chandler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jordan

Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I had a wonderful stay at L’Ôtel Casa Arca! Lovely room, A+ location, excellent staff, and it’s a beautiful space
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful it is perfect if you want to walk around town and see the little shops.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our stay L’otel-Casa Arca. The staff went above and beyond making us feel welcomed. We enjoyed all the amenities as well. Will definitely visit again.
Stayed 5 nights in May 2024

10/10 Excellent

Ninfa

Liked: Amenities, property conditions & facilities
Love it!
Stayed 1 night in Jun 2024

10/10 Excellent

Norma

Travelled with family and small children
Beautiful hotel, great staff, and the restaurant is very good. Location is perfect. Will definitely return.
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the design and ambience the hotel has.
Stayed 4 nights in Jun 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely hotel Great property
Stayed 2 nights in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Pedro, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in May 2024

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.
Stayed 2 nights in May 2024

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024