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Rating 10 - Excellent. 2740 out of 4716 reviews" "
10 - Excellent
2,740
Rating 8 - Good. 1149 out of 4716 reviews" "
8 - Good
1,149
Rating 6 - Okay. 449 out of 4716 reviews" "
6 - Okay
449
Rating 4 - Poor. 197 out of 4716 reviews" "
4 - Poor
197
Rating 2 - Terrible. 181 out of 4716 reviews" "
2 - Terrible
181
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Tomeko L
Travelled with partner
4 Oct 2024
Liked: Cleanliness, staff & service, amenities
The property is in an industrial area. We checked in on a Sunday and everything was closed. There was no place to eat. The hotel did have a place to eat but the variety was limited.
Convenient as is very close to the airport and they have shuttle every 20 min, the floor of the room was dirty but we manage as we stayed only for one night.
Very nice hotel. The hotel is clean. Our room was good sized with very comfortable beds. There is a big TV. The shower is perfect. The outdoor garden and walking area is a great feature. There is a nice gym and a nice outdoor pool.
Terrazzo Bar is a restaurant and bar. The vegan/gluten free pizza is terrible. He came in a sealed box to our table. We had to open it and cut it ourselves. All we had was a butter knife. It was dry and tasteless. The pizza was $19 eu. The French fries were ordinary. The reviews for the restaurants in this hotel are poor online too. A nice hotel like this should have good quality food.
Overall our stay was good, although dinner in the downstairs restaurant was pretty poor..food and especially the service. Our server was unengaged, perhaps tired anything beyond delivering food.
Maintenance wise It seems like many of the bottom edge of the room doors are damaged, almost as though someone was trying to pry them open. Could use some attention
The shuttle service was excellent both ways!
The morning buffet was outstanding..best I think we have ever seen!!
All of these comments are for your info and effort to improve, not showstoppers ( except maybe the restaurant
I had lunch at the bar and ordered the Fish & Chips expecting average food. It was the best Fish & Chips I've ever had (better than in the UK) because they were actual chunks of cod with light breading and not greasy at all. Delicious meal and service was excellent.