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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Exterior
Property amenity
Indoor pool, pool loungers
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Parking available

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Room

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1077)
The price is NZ$206
for 1 room
includes taxes & fees
22 Feb - 23 Feb
MainStay Suites John Wayne Airport by Choice Hotels

About the area

Santa Ana

Located in Santa Ana, Embassy Suites by Hilton Santa Ana Orange County Airport is within a 10-minute drive of University of California, Irvine and Fashion Island. .This hotel is 8.8 mi (14.1 km) from Honda Center and 10.2 mi (16.4 km) from Anaheim Convention Center.

What's nearby

  • South Coast Plaza - 4 min drive
  • Segerstrom Center for the Arts - 4 min drive
  • Santa Ana Zoo - 5 min drive
  • University of California, Irvine - 7 min drive
  • Disneyland® Resort - 13 min drive

Getting around

  • Tustin Station - 9 min drive
  • John Wayne Airport (SNA) - 7 min drive

Restaurants

  • ‪Pumper Pickle - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Del Taco - ‬18 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 guestrooms featuring refrigerators and microwaves. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this Mediterranean hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
You can enjoy a meal at Sweet Spot Bar & Grille serving the guests of Embassy Suites by Hilton Santa Ana Orange County Airport, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Santa Ana? This hotel has 7998 square feet (743 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.7), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 6.7), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:30 AM to 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (7998 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 444 out of 1590 reviews
Rating 8 - Good. 232 out of 1590 reviews
Rating 6 - Okay. 281 out of 1590 reviews
Rating 4 - Poor. 257 out of 1590 reviews
Rating 2 - Terrible. 376 out of 1590 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Terrible
Unfortunately lots of things in poor repair including elevators and ice machines just basic stuff like that. TVs out dated 1 remote for 2 TVs in different rooms. Towels and basic soap, shampoo, lotion stocked very low. We were able to look past things being outdated and in poor repair. What is inexcusable is at 11pm children running down the hall stomping loudly with no parental supervision so much so I had to get out of bed and go outside my room and stare at the children for them to stop. But wait it gets worse. Young adults having a party on same floor so lots of in and out foot traffic I was young once so try to deal with things but then at 130am one of the party goes is in the hallway in front of our room on his hands and knees throwing up uncontrollably for 10 mins at least I text the number for guest service no response call down to the front desk no answer. Extremely disappointing we could not go back to sleep due to all the commotion and nonsense completely unacceptable
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness
Traffic noise from the nearby freeway kept us awake at night. Moved to another room twice to finally get a quiet room. Staff was pleasant but seemed clueless as to which rooms were noisy. A fire alarm went off after 10pm to add insult to injury. Also, the hot tub was out of order. Breakfast was good as always, and the manager's reception was fun. The bartender on the second night of our stay was especially nice.
Stayed 2 nights in Nov 2024

4/10 Poor

William

Stayed 2 nights in Oct 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare hotel! Avoid! Avoid! Avoid!!!
The elevators didn’t work. The AC didn’t work. Holes in the drywall around the hotel. Mould growing in the bathroom. Breakfast was disgusting. To top it off we booked the 930am airport shuttle. Front desk told us to be early as the shuttle left at 930, at 945 I inquired when we were leaving and was told they had no idea as the shuttle driver was in a meeting. So we ordered ourselves an Uber. This hotel needs new management and a lot of tlc.
Stayed 1 night in Nov 2024

4/10 Poor

karl

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was cold you could not control your heat in your room . Had to clean our shower before we could use it. Took 2 days to get a tv. Breakfast there were no waffles. The elevator broke down every day I will not stay here again
Stayed 4 nights in Nov 2024

6/10 Okay

Kari

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Long waits and my keys didn’t work. Unexpected charges for parking. Floors not vacuumed well. Our heater wouldn’t turn on. No one answered the phone at front desk or housekeeping for extra blankets. For the cost of the stay, the staff might be more happy to accommodate.
Stayed 1 night in Nov 2024

8/10 Good

Y

Liked: Cleanliness, staff & service
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here after I checked into a different hotel that was terrible. I've stayed here before so I know I couldn't go wrong.
Stayed 1 night in Nov 2024

10/10 Excellent

Bella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashwani

Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Yhev
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Alicia

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When checking in on 11/01, the heating system issue was not disclosed. The heating system was not operating in all the hotel rooms and it was extremely cold to the point I asked for extra blankets and a space heater. Unfortunately, the space heaters were not available. Due to the extreme cold room my family and I were in, I requested a credit for one night. However, I would like to request further compensation for the inconvenience. Sincerely, Alicia Lacey Oha
Stayed 2 nights in Nov 2024

6/10 Okay

Karina

Travelled with partner
Disliked: Property conditions & facilities
The hotel room was a good size but the lighting was sparse and the room itself smelled very damp and musty. The bathroom was “clean” to an extent but the showerhead had so much build up it was very apparent they do not take care of the shower very often. The shower itself also had no hot water and I was forced to take a cold shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Alonzo

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy Sofa bed
The room was gross! Pulled out the sofa bed and the mattress was covered in mold. This should be illegal.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with a great a looks and exceptional staff and service
Stayed 2 nights in Oct 2024

2/10 Terrible

darren

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

6/10 Okay

Larry

Travelled with partner
Liked: Staff & service
After wonderful experiences at other Embassy Suites I was disappointed by the general decline of this property. The staff was mostly good but there were definite signs of decline on the property. Deformations in the bathroom walls, trash in many places that could have been cleaned up, missing days of room service, exorbitant parking fees, and noise from outside which was not the fault of the hotel of course.
Stayed 3 nights in Oct 2024

10/10 Excellent

Monique, duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Karen, Lindstrom

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Main area was clean. Rooms not so much. The rooms need a lot of work and updates as well.
Stayed 3 nights in Oct 2024

4/10 Poor

Judith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was some what clean, there was stains in wall dirty floors, the room was really hot, there was no ac so the room was at 72 all the time. The sofa bed was old and no padding they also didn’t have blankets for it, I had to ask for them. The blankets were not change the 3 days I stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Juan

Stayed 1 night in Sep 2024

2/10 Terrible

Prasad

Disliked: Staff & service, amenities
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
Stayed 1 night in Oct 2024