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Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Old Courthouse Square
    4 min drive
  • Railroad Square Historic District
    4 min drive
  • Luther Burbank Home and Gardens
    4 min drive
  • Santa Rosa, CA (STS-Sonoma County)
    16 min drive

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

The Sandman Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1986)
The price is NZ$164
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Sandman Hotel

About the area

Santa Rosa

With a stay at Quality Inn & Suites in Santa Rosa, you'll be in the suburbs, within a 10-minute drive of Graton Resort and Casino and Harvest Dog Park. .This hotel is 2.3 mi (3.6 km) from Luther Burbank Home and Gardens and 2.7 mi (4.3 km) from Old Courthouse Square.

What's nearby

  • Railroad Square Historic District - 4 min drive
  • Sonoma County Fairgrounds - 4 min drive
  • Santa Rosa Junior College - 5 min drive
  • Graton Resort and Casino - 5 min drive
  • Charles M. Schulz Museum - 6 min drive

Getting around

  • Santa Rosa Station - 10 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 16 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Ohana Hawaiian BBQ - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and a fitness center
Quality Inn & Suites offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour front desk, multilingual staff, and coffee/tea in a common area. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 398 reviews" "
Rating 8 - Good. 93 out of 398 reviews" "
Rating 6 - Okay. 61 out of 398 reviews" "
Rating 4 - Poor. 37 out of 398 reviews" "
Rating 2 - Terrible. 62 out of 398 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Sep 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Everything started well. I was given a second floor room but the front desk was able to change me a first floor room. Things went downhill when getting coffee & breakfast at the hotel, a homeless guy started serving himself free breakfast. He was confronted by the front desk person who turned the scene ugly It coukx have been handled differently. I immediately checked out and went to get breakfast on my own dime.
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Stayed 2 nights in Sep 2024

8/10 Good

Jodi

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were dirty underwear and hypodermic needles with fluids in them inside the hotel room. Curtains were ripped and torn and fire sprinklers were illegally hanging from the ceiling. When checking out and informing the attendant they never offered any sort of apology or explanation. Super noisy, doors don't lock when pushed shut as they are off alignment, phone was broken in room and the place stunk of curry! Disgusting and unsafe!!!! Do NOT STAY HERE. YOU WOULD BE BETTER OFF IN YOUR CAR UNDER A OVERPASS THAN INSIDE!!! **They also do NOT RECODE KEYS and just take back the holder with keys and give the same ones to the next occupant. Will be reaching out to corporate offices for refund and complaint of the highly concerning condition and operations of this DUMP!
Stayed 1 night in Sep 2024

6/10 Okay

Marco

Stayed 2 nights in Aug 2024

8/10 Good

Maily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Daniel

Business traveller
6/10 review
Average stay, nothing too crazy but worth the price? 6/10
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Sep 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property. It looked neat and clean from the outside. Pretty clean inside except floor was dirty. Didn’t feel good on bare feet. But you could bring your slippers!
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Sep 2024

10/10 Excellent

Richelle, Daly City

Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone line didnt work and called number and was disconnected. Checking in staff was rude when checking in
Stayed 1 night in Sep 2024

6/10 Okay

Rosendo

Liked: Staff & service
Disliked: Amenities
Rooms had stains on the ceilings and walls. I say rooms because I had to get another room due an ant problem with my original room. I had not carried in any food, however upon returning to my room there were ants in multiple places.
Stayed 2 nights in Sep 2024

6/10 Okay

Kathie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and rundown. T The worst part was the internet barely worked if at all and the TV didn't work so you were just left to stare at the walls and when I said anything they just said oh well, it's satellite and I guess it's out. So, not great customer service
Stayed 1 night in Sep 2024

6/10 Okay

Juan, White City

Liked: Staff & service
Near to some plazas and restaurants
Stayed 1 night in Aug 2024

6/10 Okay

Irene, Napa

Liked: Staff & service, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really clean and people are so lovely..
Stayed 4 nights in Sep 2024

6/10 Okay

Jodie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Araceli

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 1 night in Sep 2024

4/10 Poor

Christina, Crescent City

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rude staff
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rajesh

Stayed 1 night in Aug 2024