The Sandman, Ascend Hotel Collection

3.0 star property

Photo gallery for The Sandman, Ascend Hotel Collection

Lobby lounge
Poolside bar
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Fountaingrove Golf and Athletic Club
    ‪4 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Rosa

When you stay at The Sandman, Ascend Hotel Collection in Santa Rosa, you'll be near the airport, within a 10-minute drive of Sonoma County Fairgrounds and Graton Resort and Casino. .This hotel is 17 mi (27.3 km) from Calistoga Hot Springs and 19.5 mi (31.4 km) from Castello di Amorosa.

What's nearby

  • Santa Rosa Junior College - 2 min drive - 2.6 km
  • Charles M. Schulz Museum - 3 min drive - 2.9 km
  • Luther Burbank Home and Gardens - 4 min drive - 5.7 km
  • Luther Burbank Center for the Arts - 5 min drive - 5.0 km
  • Sonoma County Fairgrounds - 5 min drive - 7.2 km

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Victory House - ‬2 min drive
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman, Ascend Hotel Collection

Hotel in Santa Rosa with a fitness center and a 24-hour front desk
The Sandman, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a picnic area, and a vending machine.
Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1053 out of 2060 reviews
Rating 8 - Good. 535 out of 2060 reviews
Rating 6 - Okay. 227 out of 2060 reviews
Rating 4 - Poor. 119 out of 2060 reviews
Rating 2 - Terrible. 126 out of 2060 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Aliss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, quick, central location. Great shower &Bed
Stayed 1 night in Dec 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kent

Travelled with family
Liked: Cleanliness
It's location in Santa Rosa away from the main town and next to the freeway were not ideal
Stayed 1 night in Nov 2024

8/10 Good

Eric, Lake Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, plenty of parking, discos pool area. I do wish they didn't use scented products to clean the rooms. Thankfully there is a window that opens.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value. The Stagg EKG is a nice touch in the kitchenette.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great clean pool hot tub all around nice place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Junya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

laura

Liked: Cleanliness
This property was quiet and safe. The room was clean and the employee was efficient.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Keri

Stayed 1 night in Nov 2024

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Large property. Very well maintained. The pool area is lovely. There are fire pits. A jacuzzi is always a plus. Comfy, clean rooms. Reasonably priced.
Stayed 1 night in Nov 2024

10/10 Excellent

Venkatraman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arghya, San Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Sandman and we noticed quite a few upgrades to the property itself and the guest rooms compared to last year December. The room we stayed in had a kitchenette which was perfect since we were traveling with a toddler. The beds, the bathroom and the rest of the room were freshly painted and upgraded so everything was clean and tidy. The staff at the front desk was friendly and there was plenty of parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sereana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean & smells fresh. It is safe,plenty space for parking.
Stayed 1 night in Nov 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

maria

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Tami

Stayed 1 night in Oct 2024

2/10 Terrible

seyma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

betty

The social media team deserves a big bonus for marketing the property. It was late and rainy when we checked in, so I can’t say I got the same impression as what I saw on Instagram. The rooms were spacious but not well insulated so you could hear everything happening outside and around the room. The location was great, but I can’t say I would go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Dakota

Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Business traveller
Liked: Amenities, property conditions & facilities
Everything perfext
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Room comfort
Horrible Experience
Horrible stay. First a bunch of fire trucks came for a fire and woke us up. Then there was constant noise from people around the room and the roaming security guard did NOTHING to stop it. It never stopped. We checked out at 1:45am and went to another hotel. DO NOT STAY HERE!
Stayed 1 night in Nov 2024