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Luca Hotel by Heritage Residences Signature Collection

3.5 star property

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Gym
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Front of property - evening/night
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Calle El Conde
    ‪1 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Calle Las Damas
    ‪6 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Boutique Hotel Palacio

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1080)
The price is NZ$147
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Boutique Hotel Palacio

About the area

Santo Domingo

A stay at Luca Hotel by Heritage Residences Signature Collection places you in the heart of Santo Domingo, just a 5-minute walk from Malecon and within a 5-minute drive of Sambil Santo Domingo. .This hotel is 4.5 mi (7.2 km) from Agora Mall and 4.8 mi (7.8 km) from Blue Mall.

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 5 min walk - 0.4 km
  • Calle Las Damas - 6 min walk - 0.5 km
  • Sambil Santo Domingo - 4 min drive - 3.4 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Mimosa - ‬2 min walk
  • ‪MUGADO Museo De La Gastronomia Dominicana - ‬3 min walk
  • ‪Cacharepa - ‬2 min walk
  • ‪Petrus - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with free breakfast and bars
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy a range of recreational amenities, including a hot tub, a 24-hour fitness center, and bicycles to rent. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Skylounge - Overlooking the ocean, this rooftop bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Jardín Colonial - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 610 reviews
Rating 8 - Good. 120 out of 610 reviews
Rating 6 - Okay. 32 out of 610 reviews
Rating 4 - Poor. 19 out of 610 reviews
Rating 2 - Terrible. 10 out of 610 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, beautifully decorated. Close to town
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel. The owners and staff are very welcoming. The room is comfortable and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and everything in walking distance!
Stayed 2 nights in Dec 2024

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, will stay again
Amazing stay. I loved everything, central location, friendly stuff, decor, architecture and delicious breakfast. Stuff is extremely helpful and always available. Especially I loved the view from my room on the beautiful court yard.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Providenciales

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spectacular for the price. There are better hotels in the Colonial Zone but they cost twice as much. This place is a gem thats super affordable. Located in a couple hundred year old building, there is a giant mango tree that dropped mangos daily. We ate 4 or 5 a day. No pool is the downside. Breakfast is free but super super basic. Well worth the price.
Stayed 2 nights in Dec 2024

8/10 Good

Anabell, bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is nice and they staff are great
Stayed 1 night in Dec 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
General ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Frixo, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel, Long Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was super polite and friendly. I was super happy with our stay here. Would love to be back again in the future. If we had any questions everyone was helpful and never rude or with an attitude. Our family truly appreciates the quality of service everyone gave. You have an exceptional team here. Keep up the great work.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
explore santo domingo
Excellent hotel to explore santo domingo. excellent people. excellent service.
Stayed 1 night in Nov 2024

10/10 Excellent

Emely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and I loved it, the best thing about this Hotel is the services, everyone is so friendly and welcoming you will feel like you’re at your house, will definitely go back and recommend to everyone.
Stayed 4 nights in Nov 2024

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were good sizes and very clean. The manager clearly has experience in the tourist industry and was very attentive. The staff were all very pleasant. The Dominican breakfast was sufficient and set you up for the day. The only negative was that there wasn't much communal space outside of the room to relax and there is limited space to seat everyone for breakfast.
Stayed 4 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is good. I have stayed there before.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wisler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming. Both Johny and the woman ( forgot her name ) who checked me in went above and beyond. I will definitely choose this hotel for all my future visits to the DR
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Luca, the hotel is cute and well maintained, and the staff is very friendly. The breakfast was also very good! The surrounding area is lively and there’s plenty of dining options. Parking is a bit difficult, but that would be everywhere in the colonial district
Stayed 4 nights in Oct 2024

8/10 Good

enrique

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Check inn was ok. Room very nice and clean. It didnt have shampoo in the shower container, and when I asked for it, they dindt even have in stock. Breakfast is poor, small portions and when something ends they dont have product to refill
Stayed 2 nights in Oct 2024

6/10 Okay

magda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Booked for the place
Its a very special place! Very colonial! Unfortunately, service received from an employee was awful. Breakfast bad. Owner is wonderful very servicial
Stayed 2 nights in Oct 2024

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time,my first time was better,we should carry on with our logagge for 3 floors ,the elevator it doesn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

German Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca Hotel by Heritage Residences Signature Collection is a gem that truly embodies luxury and comfort. From the moment I walked in, I was impressed by the elegant décor that blends modern touches with historical charm. The rooms are spacious, meticulously clean, and furnished with high-end amenities. I especially loved the breathtaking city views from my balcony. The staff was warm, attentive, and professional, making sure every detail of my stay was perfect. The on-site dining options offered a delicious variety of local and international dishes. The rooftop pool and bar were standout features, offering a serene escape with stunning panoramic views. Overall, this hotel exceeded my expectations in every way. Whether for business or leisure, Luca Hotel provides an unforgettable experience. I highly recommend it to anyone looking for a luxurious stay with impeccable service!
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in colonial center
Nice boutique hotel in colonial center. All the staff were great, friendly and helpful, especially Johnny! Our only complaint is that there was no soap by the bathroom sinks, only the soft soap dispenser in the shower. Also, the towels were somewhat thin and on the small side. Otherwise everything was fine.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacinto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and Rosio from the front desk make my stat wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had an excellent stay at the Luca Hotel. My room was clean, beautiful and comfortable, breakfast was tasty, and the location is fantastic. I highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024