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Hotel Serra Nevada

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serra Nevada

Reception
Indoor pool, pool loungers
Meeting facility
Front of property
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000
  • Canela Automobile Museum
    4 min walk
  • Cathedral of Our Lady of Lourdes
    13 min walk
  • Steam World
    18 min walk
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    99 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Duplex Suite

In-room safe, free WiFi, bed sheets

Duplex Suite

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

Front of property

Laghetto Canela

Pool
Breakfast included
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (406)
The price is NZ$104
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Laghetto Canela

About the area

Canela

Located in Canela, Hotel Serra Nevada is a 4-minute walk from Canela Automobile Museum and a 2-minute drive from Parque Vale Dos Dinossauros. .This family-friendly hotel is 1.4 mi (2.2 km) from Parque Terra Magica Florybal and 1.4 mi (2.2 km) from Steam World.

What's nearby

  • Cathedral of Our Lady of Lourdes - 13 min walk - 1.1 km
  • Steam World - 18 min walk - 1.6 km
  • Parque Terra Magica Florybal - 3 min drive - 2.2 km
  • Dreamland Wax Museum - 3 min drive - 2.9 km
  • Alpen Park - 5 min drive - 4.5 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 148 min drive

Restaurants

  • ‪Lá Em Casa - ‬8 min walk
  • ‪Olimpia Restaurante - ‬2 min walk
  • ‪Pappardelle - ‬2 min walk
  • ‪Sala do Lago - Grande Hotel Canela - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬4 min walk

About this property

Hotel Serra Nevada

Family-friendly hotel with free breakfast and free valet parking
Hotel Serra Nevada offers 101 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Canela hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Fridge

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 150.0 per night

Payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Hotel Serra Nevada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 328 reviews" "
Rating 8 - Good. 118 out of 328 reviews" "
Rating 6 - Okay. 25 out of 328 reviews" "
Rating 4 - Poor. 9 out of 328 reviews" "
Rating 2 - Terrible. 2 out of 328 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sharlet

Stayed 5 nights in Nov 2021

4/10 Poor

Luis, Porto Alegre, BRAZIL

Disliked: Cleanliness, property conditions & facilities, room comfort
disappointment!
how could the manager of this hotel, when it was clearly not busy accomodate guests on the most noise room? rooms facing the street, so over main hotel entrance are noise with traffic and music from bars nearby, no air conditioning. wallpaper delamination by humidity on the elevators hall, very bad impression, molt everywhere. when in a the shower be prepared for a weat floor on complete bathroom.

8/10 Good

Kmhoffman22, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This hotel surpassed my expectations. The hotel and rooms were clean and kept up. The decor in the room was a little dated but clean and included a fridge which was nice. The rooms were a little noisy (you could hear people in the next rooms) but we have found that this is very common in Brazil. Hotels are just different here than they are in the U.S. The front desk staff was very nice, spoke English and willingly gave suggestions and answered any questions we had. The stay included free breakfast which was fruit, breads, juices, coffee, eggs and sandwich fixings (standard Brazilian breakfast). The hotel also has wifi which was great. We were able to surf the internet with no problems, but it was a little slow for FaceTime/skype. The location is very close to downtown Canela and only a 10 minute drive to the waterfalls, also only a 10 minute drive to downtown Gramado. I would stay here again.

6/10 Okay

nel, Santa Fe, NM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel in Canela, close to Gramado
Although the hotel staff was very friendly and helpful, the lack of air conditioning in the rooms was quite disappointing. In addition, when I noticed that I was paying for the room quite more than the rates shown at the counter, they only said that it was because I had used Expedia. I have been using Expedia for a long time and this has not happened before. Since I speak Portuguese very well - I grew up in Brazil - there was no misunderstanding about what they said. This made me very uncomfortable.

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível. Excelente atendimento, localização e tudo mais!
Stayed 1 night in Jun 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência positiva
atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosalia

Stayed 1 night in Mar 2024

10/10 Excellent

Erico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
Stayed 1 night in Feb 2024

8/10 Good

Rubenval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elisangela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Elías

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Stayed 6 nights in Dec 2023

10/10 Excellent

CATIA CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente instalação e funcionários. Muito bom, é minha segunda vez e vão ter outras
Stayed 4 nights in Dec 2023

8/10 Good

Taiane

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

ROSANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel em Canela
Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.
Stayed 3 nights in Oct 2023

10/10 Excellent

DIEGES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show! Principalmente a recreacao, ckm certeza voltaremos
Stayed 2 nights in Oct 2023

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recomendado
Hotel excelente, com tudo que é necessario. Café da manhã nota 10. Cordialidade dos funcionários também. Além disso, a localização é perfeita!
Stayed 2 nights in Oct 2023

8/10 Good

Viviane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Débora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Geisy

Stayed 2 nights in Apr 2023

10/10 Excellent

Marcia Lucena

Stayed 1 night in Oct 2022

10/10 Excellent

Paula G M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrivel, suites amplas , bom atendimento, cafe da manha excelente, organização e cordialidade ...
Stayed 2 nights in Oct 2022

8/10 Good

Liane C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022