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Hotel Fenix Pouso Alegre

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Pouso Alegre

Property entrance
Aerial view
Luxury Suite, Accessible, City View | Balcony view
Standard Double Room
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rua Bernardino de Campos, 143, Pouso Alegre, MG, 37550-000
  • Pouso Alegre Municipal Theater
    3 min walk
  • Jose Bento Park
    5 min walk
  • Bom Jesus Cathedral
    7 min walk

Room options

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Pouso Alegre

With a stay at Hotel Fenix Pouso Alegre in Pouso Alegre (Pouso Alegre Centro), you'll be a 3-minute walk from Pouso Alegre Municipal Theater and 5 minutes by foot from Jose Bento Park. .This hotel is 0.5 mi (0.8 km) from Bom Jesus Cathedral and 1.1 mi (1.8 km) from Tuany Toledo Municipal Historical Museum.

What's nearby

  • Pouso Alegre Municipal Theater - 3 min walk - 0.3 km
  • Jose Bento Park - 5 min walk - 0.5 km
  • Bom Jesus Cathedral - 7 min walk - 0.6 km
  • Mandusao Stadium - 5 min drive - 4.2 km
  • Serrasul Shopping - 10 min drive - 8.7 km

Restaurants

  • ‪Maracujá com Manga - ‬4 min walk
  • ‪República Bar - ‬3 min walk
  • ‪Bar do Pires - ‬3 min walk
  • ‪Café Portal - ‬3 min walk
  • ‪Otávio's Bar - ‬4 min walk

About this property

Hotel Fenix Pouso Alegre

Pouso Alegre hotel in Pouso Alegre Centro with 2 restaurants and free breakfast
Hotel Fenix Pouso Alegre offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Pouso Alegre? This hotel has 474 square feet (44 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hotel Fenix Pouso Alegre has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (BRL 5 per day)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Laundry facilities
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (474 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 80.0 per night

Payment types

Important information

Optional extras

  • Uncovered self parking fee: BRL 5 per day
  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Fenix Hotel Pouso Alegre
Fenix Pouso Alegre
Hotel Fenix Pouso Alegre
Fenix Hotel Pouso Alegre, Brazil
Hotel Fenix Pouso Alegre Hotel
Hotel Fenix Pouso Alegre Pouso Alegre
Hotel Fenix Pouso Alegre Hotel Pouso Alegre

Hotel Fenix Pouso Alegre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 131 reviews" "
Rating 8 - Good. 47 out of 131 reviews" "
Rating 6 - Okay. 26 out of 131 reviews" "
Rating 4 - Poor. 9 out of 131 reviews" "
Rating 2 - Terrible. 5 out of 131 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Flavio

Travelled with family, Travelled with group
Disliked: Staff & service, room comfort
Poor.
Front recepcionist not polite/ friendly. Poor breakfast. Bed not good.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIO AUGUSTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, preço justo e bom café da manhã
Stayed 1 night in Dec 2020

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pouso Alegre, Brazil
Helpful and friendly staff. The internet worked great. Excellent location, near everything in the city center. Many restaurants and coffee shops in walking distance.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated Rooms and Better Than Ever!
Recently I stayed for several days at the Hotel Fenix. It is conveniently located downtown and close to shopping and restaurants. It had been a while since I had stayed there and I was pleasantly surprised at the improvements since my last stay. The furniture had been updated, the mattress was comfortable, the internet worked without any glitches, and the breakfast was delicious. The service at the front desk was also terrific. I would definitely stay again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stop in Pouso Alegre
Convenient, clean, cheap hotel with a good breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Medium hotel
A good simple hotel where we spent one night on our way to Sao Paulo

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo Machado

Stayed 1 night in Jul 2024

10/10 Excellent

Mario C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício muito favorável
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício.
Boa relação custo benefício.
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção em relação custos e benefícios . Excelente acomodações e café da manhã.
Stayed 1 night in Jul 2024

8/10 Good

Luiza H

Stayed 2 nights in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu às nossas expectativas.
Adoramos o hotel. Bem silencioso, apesar de estar localizado em uma região central. Bem limpo, organizado. Atendeu bem a nossa necessidade.
Stayed 1 night in Jan 2024

6/10 Okay

ALIPIO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Com deficiencias mas potencial de melhorias
Regular, fronhas de travesseiros amareladas e toalhas com pontos de sujeiras residuais remetendo a uma deficiencia no processo de lavagem dos texteis. Resposta lenta e enganosa a acionamento por dificuldades com ar conficionado primeiro dizendo que já havia visitado o apartamento, o que não ocorreu, e, depois de muita insistencia, alguem da recepção atendeu e resolveu o problema, para somente após isto, aparecer o manutencista. Café da manha com sucos (todas as opões disponiveis) bastantes aguados. O numero de itens do café da manhã é bastante razoável, o atendimento bom, mas a a reposição tem prazos muito longos deixando lacunas de disponibilidade de itens comuns de alto consumo. O lençoi era de tamanho reduzido e não possibilitava a arrumação com fixação destes ao colchão. Controle remoto da TV onde as pilhas perderam o fecho do compartimento fazendo-as escaparem com facilidade. Controle remoto que não possibilitavam a mudança sequencial de canais permitindo mudança apenas por digitação do numeral do canal. Canais permanentemente mudos mesmo com o aumento do volume. As louças do café da manhã possui um grande número de itens de pratos, canecas e xicaras com pequenos lascados e que geram um certo desconforto e a concorrrencia por itens sem defeitos. Hotel com precificação media fortemente apoiada na localização não condiz com o encontrado. A maioria dos desvios encontrados nos itens e serviços são solucionáveis com pequenos ajustes e um investimento minimo.
Stayed 3 nights in Jan 2024

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção perfeita
Agradecimento especial ao Recepcionista Moacir pela atenção e carinho!
Stayed 3 nights in Dec 2023

10/10 Excellent

jose

Stayed 1 night in Nov 2023

2/10 Terrible

Miguel

Stayed 1 night in Nov 2023

6/10 Okay

Luciana

Travelled with family
Disliked: Cleanliness
TEM DE TUDO PARA MELHORAR
Localização ótima, hotel precisa passar por uma reforma, pois o mesmo é muito antigo e precisa atualizar. Limpeza não é muito boa, principalmente do banheiro. Acabamento das paredes escuras, sendo pior ainda. No café os sucos estavam completamente aguados e os frios fatiados de uma forma estranha. Por se tratar de um custo mais alto, acho que deixa a desejar.
Stayed 2 nights in Nov 2023

8/10 Good

Jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
A estadia foi agradável e cercada de profissionalismo por toda a equipe.
Stayed 1 night in Sep 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

OSMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Fênix: conforto, acessibilidade e segurança!
Tudo dentro do padrão normal de atendimento, limpeza e organização.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo quarto, café da manhã e recepção no Hotel
Stayed 1 night in Jul 2023

8/10 Good

Renata

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023